Izgara - Hatch End

Review summary

1. S

   Shelley

   London

   5 reviews

   1.0

   5 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   * Noise has been rated energetic only because there is no actual way to properly rate it. If there was it would be have been 1 or less. * Table was directly under a loudspeaker which meant ridiculously loud and unbearable music, having to shout at friends and to each other to be heard but actually could barely hear each other. Made worse when the Happy Birthday music played even louder. * Asked for manager who took a while to come and asked to move table which he said he would and then didn't move us or bother coming back - so had to put up with very loud music making the evening very unpleasant. * Very poor waiting staff, non attentive, uninterested , unfriendly and didn't check on us. Manager was the same... * No one was interested when we brought up how disappointing the experience was or that we had issues. Food - had to ask 3 times to different waiting staff for our main courses which, by the time they came were to late to eat. Starters were nice.
   

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2. M

   Michelle

   Central Coast

   4 reviews

   3.0

   4 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 2

   Food was fabulous, service was terrible. They got things wrong or forgot items. It’s very loud in there, so if you’re going for great conversation, you’d be disappointed. The one most annoying element was the birthday music which is played every time someone has a birthday. It’s so loud, you can’t hear yourself think, and last night must have been a record year for birthdays. We actually came out with a headache. I’m all for celebrating birthdays and singing happy birthday, but playing banging birthday music to the whole restaurant, every 20 mins, was a bit much.
   

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3. C

   Caroline

   London

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing restaurant! Atmosphere, decor and food excellent. Highly recommend!
   

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4. g

   george

   London

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   We have dined at Izgara Hatch End a few times and always enjoyed our times previously but were so disappointed with this visit yesterday night, we won't be back. The waiter certainly wasn't interested in helping us, never smiled, never checked on us, wouldn't ask how our meals were or if we needed anything. I left the restaurant parched in need of water. Our waiter was quite frankly the worst server I have had in over a decade. I also asked if the music could be turned down as it was very very loud and not in the least appealing. It was not turned down and needless to say, our waiter really wasn't interested.
   

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5. A

   Andrea

   London

   2 reviews

   3.0

   2 reviews

   Dined on 15 February 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Much to slow took to long to get food and much to noisy
   

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6. Z

   Zaina

   London

   1 review

   5.0

   1 review

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Lovely experience, staff were very attentive and welcoming. Would recommend
   

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7. V

   V

   Berkshire

   1 review

   1.0

   1 review

   Dined on 14 February 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Terrible service, food decent. Was forced to use set menu and not the normal menu
   

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8. K

   Krishna

   London

   1 review

   5.0

   1 review

   Dined on 7 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My family and I dined at Izgara for my dad’s birthday tonight and the food, service and ambience was excellent (as always). We come here often, but tonight they really made the effort to make my dad’s birthday special. We all thoroughly enjoyed our evening and would like to thank the Izgara team for making it so memorable! Will definitely be returning again soon!
   

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9. A

   Ankit

   London

   1 review

   5.0

   1 review

   Dined on 27 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good Ambience, food and service. What else can we ask to make our day special
   

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10. r

    rebecca

    VIP

    Hertfordshire

    10 reviews

    3.0

    10 reviews

    Dined on 18 January 2025

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 4

    Often dine at Izgara and also very good cocktails and mocktails and have a happy hour at 6pm
    

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