Jamie Oliver - Catherine St

Review summary

1. S

   Stan

   Sydney

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding Jamie, great good and service, made our day memorable.
   

   Is this helpful?

   Report
2. K

   Kamal

   London

   4 reviews

   4.0

   4 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Great location, oasis of calm in central London with lovely food. Lacking a spark but overall the bones of a great restaurant
   

   Is this helpful?

   Report
3. J

   Jason

   Devon

   3 reviews

   1.0

   3 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   A number of items were unavailable on the menu, considering this is a peak time of year for dining out after going to the theatre. I ordered scallops as a starter, I was presented with three of the smallest scallops drowned in butter and not a crusty herb coating in sight. I did have a grand total of 6 scallop shells to decorate my plate though. The Ribeye steak was cooked as requested but a little on the thin side, no fries available to go with the Ribeye as a side! Seafood linguine was actually spaghetti, advised they had run out of linguine…… The dessert menu was once again found lacking with 2 of the six items offered not available. We ordered a dessert for our daughter(kids menu) which finally arrived 20 minutes later. The cookies served were so hard, that I wondered if they had previously been part of the foundations of the luxurious building that adorned the restaurant. The hot chocolate served with them had almost morphed to a sorbet…I assume that happened during the 20 minutes we waited for it to be served. Head waiters walk around in suits thinking they are on the set of Miami Vice, moving bits of cutlery on unoccupied tables. The junior members of staff were very polite. Our waiter took exception when I asked for the £22 service charge to be removed from the bill considering his service had been lacklustre and our overall dining experience had been disappointing by the number of items unavailable to order. The menu only offers 6 items per heading(ie starter, main etc). At least 2 unavailable on each set! Over the past 20 years we have dined in a number of the different guises Jamie Oliver’s restaurants have presented themselves in, this by far was the worst experience.
   

   Jamie Oliver - Catherine StResponded 1 day ago

   Hello Jason, Thank you for taking the time to leave us this review. We value all feedback and will look to take your comments on board and we'll pick this up with the team directly to help us improve. We apologise for the inconvenience and hope you'll join us again in the future for a more joyful dining experience. Many thanks, The JO team
   

   Is this helpful?

   Report
4. K

   Kate

   VIP

   London

   11 reviews

   3.0

   11 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   It was average for the price. Nice waiter. Nice starters 2 prawn cocktails and a steak tartare. 2 pasta ragus both too salty and a very overcooked venison cutlet. We didn't complain. It was ok. But just average. Sorry Jamie I was hoping it would be better
   

   Jamie Oliver - Catherine StResponded 1 day ago

   Hello Kate, Thank you for taking the time to leave us this review. While we are pleased to hear you enjoyed the service we apologise that your food did not meet our high-standards of quality. We strive to give every guest at Jamie Oliver Catherine St a wonderful dining experience and are sorry that we failed to do so on this occasion. We are continually looking to improve our offering and will take your helpful feedback on board. We hope you'll join us again in the future for a more joyful experience. Many thanks, The JO team
   

   Is this helpful?

   Report
5. S

   Sheena

   VIP

   Los Angeles

   3 reviews

   1.0

   3 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Disappointed in the food and the service here. Very weird and bad experience
   

   Is this helpful?

   Report
6. V

   Victoria

   Yorkshire

   7 reviews

   5.0

   7 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Had a lovely experience, staff very pleasant good with our dog, (sat in the alley) food fabulous prices great.
   

   • 
   • 
   • 

   Is this helpful?

   Report
7. S

   Stephen

   Chicago

   34 reviews

   5.0

   34 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a fabulous afternoon meal with great food and service. Our server was outstanding! She helped us with recommendations and delivered everything with cheer and care. The meat pie is one of the best I have ever had and my wife had the pork chop to great delight. We saved room for excellent desserts. There are so many good choices on the menu, the place begs for a return visit. Well done, everyone!
   

   Jamie Oliver - Catherine StResponded 1 day ago

   Hello Stephen, Thank you for leaving us such a lovely review of your recent visit to Jamie Oliver Catherine St. We are so pleased that you had such a fantastic visit and really appreciate you taking the time to share your experience with us. We’ll be sure to pass your comments along to our restaurant team. We look forward to welcoming you back for another great meal soon. Many thanks, The JO team
   

   Is this helpful?

   Report
8. M

   Michael

   London

   4 reviews

   5.0

   4 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   Nice place but could have done with a bit of chill background music - I think there was some music in the background but hardly noticeable. Simple menu but covered all the bases - nice gravadlax and prawn cocktail starter - chicken main was good but pastry a bit thick - lovely sticky toffee pudding. Service was impeccable - not overbearing and right there when you needed something. Just needs to go up a notch on the ambience as it’s a big space.
   

   Jamie Oliver - Catherine StResponded 1 day ago

   Hello Michael, Thank you so much for this lovely review. We are so pleased you enjoyed your visit to Jamie Oliver Catherine St and will be sure to pass this feedback along to our restaurant team. We look forward to welcoming you back for another delicious meal soon. Many thanks, The JO team
   

   Is this helpful?

   Report
9. K

   Kyriakos

   Poland

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   At first, the service was excellent. The food was really good, especially the ribs pie with the bone and the turkey. The venue is beautiful!
   

   • 

   Jamie Oliver - Catherine StResponded 5 days ago

   Hello Kyriakos, Thank you for your lovely review.We are so pleased you enjoyed your visit to Jamie Oliver Catherine St and will be sure to pass this feedback along to our restaurant team. We look forward to welcoming you back for another delicious meal soon. Many thanks, The JO team
   

   Is this helpful?

   Report
10. A

    Andrew

    Kent

    2 reviews

    3.0

    2 reviews

    Dined 6 days ago

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 5

    We were expecting much better than bang average food.
    

    Is this helpful?

    Report