Jazzboline

Review summary

1. W

   Will VIP

   Greater Boston5 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Friendly and attentive service. Very good food. Real nice experience in Buffalo!
   

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2. A

   Anita VIP

   New York City8 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   waitress was great, we had a nice birthday celebration
   

   JazzbolineResponded 4 days ago

   That's wonderful to hear. Thank you for sharing and we hope to see you again soon!
   

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3. O

   Oliver

   New York City1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed our outing and would like to thank Sarah our waiter for providing excellent customer service.
   

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   JazzbolineResponded 4 days ago

   Sarah was thrilled to hear how much you enjoyed your experience with her. Thank you for taking the time to leave us a review and comments.
   

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4. OT

   OpenTable Diner

   New Orleans1 review

   5.0

   Dined on 3 March 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food was outstanding. This was our second time and the food was even better this time.
   

   JazzbolineResponded 4 days ago

   Thank you for your review and comments! We hope to welcome you back soon!
   

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5. OT

   OpenTable Diner

   New York State1 review

   3.0

   Dined on 2 March 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   We waited well over an hour for food to be served and the waffle was hard as if it had been sitting. Eggs Benedict was just okay but also appeared to be sitting for a while. Waitress was very nice but didn’t come to table much and we wanted more coffee but couldn’t find her to ask her. It was okay.
   

   JazzbolineResponded 4 days ago

   Thank you for taking the time to share your feedback. We sincerely apologize for the long wait and the quality of your meal not meeting expectations. That is certainly not the experience we aim to provide. We’re glad to hear that your waitress was kind, but we regret that service was not as attentive as it should have been. Your comments are valuable, and we will be addressing these concerns with our team to ensure better food quality and service efficiency moving forward. We truly appreciate your visit and look forward to an opportunity to provide you with a better experience.
   

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6. D

   Daniel

   New York City4 reviews

   4.0

   Dined on 2 March 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Pleasant atmosphere for Sunday brunch and great service. Good menu options.
   

   JazzbolineResponded 4 days ago

   Thank you for your review and comments! We hope to see you again soon!
   

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7. J

   Joseph VIP

   Minneapolis29 reviews

   3.0

   Dined on 23 February 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Bland food. Brunch was only okay. Not terrible. Not great. Food was not hot
   

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8. l

   leah

   New York City4 reviews

   2.0

   Dined on 23 February 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 5

   Jazzboline has a nice brunch menu and live jazz which we enjoyed. The host and manager were attentive and one of the other waitresses thanked us warmly as we left. Unfortunately, our waitress was not attentive and not at all friendly which diminished our special occasion.
   

   JazzbolineResponded 4 days ago

   Thank you for taking the time to share your experience. We’re so glad to hear that you enjoyed our brunch menu and live jazz, and that our host, manager, and other staff made you feel welcome. However, we’re truly sorry that your waitress was not as attentive or friendly as expected, especially on such a special occasion. That’s not the level of service we strive for, and we appreciate you bringing it to our attention. We will be addressing this with our team to ensure every guest receives the warm and attentive service they deserve. We hope you’ll give us another opportunity to provide you with a flawless experience in the future.
   

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9. S

   Sue VIP

   New York City18 reviews

   5.0

   Dined on 23 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a wonderful time and our server was so nice. We got the seafood tower for two for an app between the three of us and it was a really good starter. My son had the salmon and thought it was very good. My husband had the wild game bolognese and felt the pieces of meat were so tiny that it felt like pasta with meat sauce. I had the Orecchiette pasta and it was just okay. Not a lot of flavor. There were no tomatoes, arugula or basil and very little goat cheese sauce so it just felt kind of tasteless. Overall we had a nice night. None of the food that we didn’t love would stop us from trying Jazzboline again.
   

   JazzbolineResponded 4 days ago

   Thank you for dining with us and for sharing your experience! We're happy to hear that you had a wonderful time and that your server took great care of you. It’s also great to know you enjoyed the seafood tower and the salmon. We appreciate your honest feedback regarding the wild game bolognese and the Orecchiette pasta. We always strive to provide dishes that are both flavorful and well-balanced. We have shared your comments with our culinary team to see where we can improve. Most importantly, we’re happy to hear that you had a nice evening overall and that you’re open to visiting us again. We’d love the opportunity to provide an even better experience next time! Looking forward to welcoming you back soon.
   

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10. B

    Bruce VIP

    Vermont43 reviews

    5.0

    Dined on 17 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food and drink served by a friendly professional staff. The Bourbon selection is outstanding!
    

    JazzbolineResponded on 18 February 2025

    Thank you for your kind words! We're delighted to hear you enjoyed the food, drinks, and our bourbon selection. Our team takes great pride in providing a top-notch experience, and we truly appreciate your support. Looking forward to serving you again soon!
    

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