JOEY DTLA

Review summary

1. R

   Robert

   VIP

   Las Vegas

   24 reviews

   4.0

   24 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   We had a great meal and loved everything except for the delay in getting our main courses. There was a big gap between our salad and meals to the point that we almost asked. We didn’t and then the food came and it was almost cold. We normally would send it back but it was late and we didn’t want to wait for a re-fire so we ate it. The food was tasty and wonderful. We just wish it came out when it was ready.
   

   JOEY DTLAResponded today

   Hello Robert, Thank you for taking the time to review your meal at JOEY DTLA. We're glad to hear that you enjoyed the food and found it tasty! However, we're sorry to hear about the delay in your main courses and the issue with your salad. We understand how frustrating that can be and we apologize for the inconvenience. We appreciate your patience and understanding, and we hope to have the opportunity to serve you better in the future. Warm Regards, Tiffany Hines-Scott Guest Service Manager
   

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2. M

   Maria

   Los Angeles

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious. Really appreciated everyone there working on a Christmas Eve.
   

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3. L

   Laurie

   VIP

   London

   19 reviews

   4.0

   19 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server was excellent. Quick, personable, happy and knowledgable. Food and drinks great. Reason for 4 instead of 5 stars……….front desk hostess. She was slow, distracted and took 15 minutes after our reservation time to seat us. Restaurant was not busy. Many tables open and only a few people waiting. We had to ask 3 times to be seated.
   

   JOEY DTLAResponded 3 days ago

   Hi Laurie, Thank you for your review. We're thrilled to hear that you enjoyed our food and drinks, as well as our prompt service. We're sorry for the inconvenience caused by the delay in seating you due to the hostess' behavior. We always aim to provide a speedy, enjoyable experience for our guests. Your feedback is valuable to us and we'll certainly use it to improve our service. We hope to see you again soon for a 5-star experience! Warm Regards, Tiffany Hines-Scott Guest Service Manager
   

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4. S

   Shelly

   Central Coast

   6 reviews

   5.0

   6 reviews

   Dined on 22 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It’s always fun to be at Joeys have been here multiple times and love it every time ❤️
   

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5. L

   Lily

   Los Angeles

   1 review

   5.0

   1 review

   Dined on 20 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Betsy was an amazing server!! She made our experience so enjoyable. She recommended amazing food and was so attentive to our table. She’s the reason we will be coming back!!
   

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6. S

   SYL

   Los Angeles

   4 reviews

   5.0

   4 reviews

   Dined on 19 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our dishes were very well prepared -- especially the Cajun Blackened Chicken was surprisingly moist and flavorful. And our server, Dustin, took very good care of us. We plan to return.
   

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7. J

   Jane

   San Diego

   2 reviews

   3.0

   2 reviews

   Dined on 18 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   I had made reservations for two of my friends birthday and the welcoming reception was super nice with the sparking wine since we had to wait. We ordered two appetizers- chicken lettuce wrap which was amazing and the steak and shrimp ravioli which was also good but I like the chicken better. We ordered butter chicken which is a bit sweet for me, steak and sushi, the salmon sushi was pretty good, steak was too dry that’s why you need the sauce in my opinion. The vegetarian spaghetti was also good and sea bass was pretty good a few years back but things changed. Overall it was a nice lunch but felt a bit rushed towards the end as we didn’t get to order desert or cake for their birthdays. In addition, no mention of parking validation.
   

   JOEY DTLAResponded on 20 December 2024

   Thanks for visiting us! It's wonderful to know that you enjoyed our appetizers, especially the chicken lettuce wrap. We're always striving to create unique and delicious dishes, so your feedback about the chicken and salmon dishes is appreciated. We're sorry to hear that your steak dish and the vegetarian spaghetti didn't meet your expectations. We're always striving to improve, and your feedback is valuable in this regard. We hope to have the opportunity to serve you again soon for your friends' special occasions. I apologize that you were not made aware of the parking validation. I will reach out to you directly to get this fixed. Sincerely, Tiffany Hines-Scott Guest Service Manager
   

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8. L

   Lois

   VIP

   Orange County

   8 reviews

   5.0

   8 reviews

   Dined on 18 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We arrived at the restaurant, a little bit late due to an unforeseen problem with our Uber driver, but was greeted cheerfully by the hostess and offered a complementary glass of sparkling wine. We were seated a short time later at a window seat with a beautiful view. We were greeted at the table by our server and offered our beverages which were brought promptly and kept full. We ordered from the menu. I ordered the Joey steak dinner. I upgraded to filet mignon, which was perfectly cooked and seasoned just right! My meal was accompanied by broccolini and potatoes in what seemed to be wrapped in a won ton. Wonderful presentation and excellent tasting. We proceeded to have dessert which consisted of a butter cake topped with vanilla ice cream, and a raspberry drizzle along with a garnish, mint of raspberries. I highly recommend this restaurant. 
   

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9. J

   Julie

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined on 17 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was AWESOME! Jayla was attentive and gave fab recommendations!
   

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10. L

    Leo

    VIP

    Los Angeles

    1 review

    2.0

    1 review

    Dined on 16 December 2024

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 3

    Service was slow and not very attentive. Food was good but overpriced.
    

    JOEY DTLAResponded on 20 December 2024

    Hello Leo, Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed our food, but we're sorry to hear that you felt it was overpriced. We strive to provide a quality dining experience, and your comments help us to improve. We appreciate your comments on our service as well and will take them into consideration as we continue to improve. We hope to have the opportunity to serve you again and provide a better experience. We will reach out directly as well. Best regards, JOEY DTLA
    

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