JOEY Sherway

Review summary

1. I

   Isabel

   Toronto

   3 reviews

   5.0

   3 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   I find it too loud. Noise absorption panels needed. I loved the food and the decor. Dessert was good. I had crème brûlée cheese cake. I like the quality of the meals.
   

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2. S

   Simran

   Toronto

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 4
   3. Service 2
   4. Ambience 4

   I have heard great things about Joey but our experience wasn’t so great. We were celebrating my birthday and had made the reservation via opentable. I went in person to make the reservation and the hostess working Dec 26 told me to book via opentable. She said doing this we could add notes to say it’s for a birthday and they will bring a free dessert. Come reservation night Dec 29, and the hostess says they don’t do the free dessert. Not a big deal but we don’t appreciate being lied to when making the reservation. Second issue was one dish came out extremely extremely late. everyone else’s food arrived together and we waited almost 30 minutes for the last dish to come out. We had to remind the server about the last dish. Finally, the biggest issue. This reservation was made for 9pm, and our food order was taken after 9pm during happy hour however we were never charged the happy hour prices for some dishes, such as the chicken club. We only noticed after the meal was paid for. So they had to do a refund and then recharge us. It was just a messy evening and took away from my birthday dinner. Very upset about this experience and I will not be returning. I will say the food was good.
   

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3. L

   Lauren

   Toronto

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time at joeys & i LOVED IT. would DEFINITELY go back and recommend to anyone for any event!! the music was fantastic, service was great, food was great, everything was AMAZING literally no complaints what so ever!! :)))
   

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4. C

   Collette

   Toronto

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   Food was horrible, no taste, no seasonings. Portion size very small for the price. Mocktails full of ice.
   

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5. D

   Donna

   Toronto

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Overall good experience. Found the portions for some of the dishes were small for the price paid.
   

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6. S

   Serina

   VIP

   Toronto

   6 reviews

   2.0

   6 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 3

   The food was great , but the service was absolutely horrendous.
   

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7. S

   Sukhi

   Toronto

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   Always love the food! The servers are always really nice. It’s just that service was lacking a bit in terms of being organized and timely otherwise I love this place!
   

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8. R

   Roxanne

   Toronto

   7 reviews

   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was a return visit to Joey Sherway Gardens. I made reservations for 5:45, and seated right on time. I highly recommend reservations as this is a super popular spot. The restaurant was busy, but it didn’t feel rushed or pushed. The staff took the time to be friendly, answer questions, talk about the food, and gave us the time that we needed to do our ordering. Super great staff super attentive! I’ll be going back.
   

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9. L

   Luke

   Los Angeles

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 2

   Waterdown ice tea. We had to asked to be replaced. A single Mouse run thru the dining room. Food not as good as 6mo ago. The sushi was not worth the price. Salmon sushi salon was cooked tase to be asked by hot peppers. Tuna sushi the rice was dry on the surface. Stake was very good. Overall 80$ per person ? Many other places will be better for the price. Sorry it used to be one of our favorites, but it will not be any more. Just to add positive. The server was very nice and polite. Sorry.
   

   JOEY SherwayResponded 2 days ago

   Hi Luke, I am so sorry to hear about this experience - My team will reach out to you this afternoon!
   

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10. C

    Cindy

    VIP

    Toronto

    8 reviews

    5.0

    8 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3

    Exception service by server Eve! Food was tasty. The szechuan lettuce wraps had a bit more spice than expected. Burger and fries were average and blackened chicken was good; kale coleslaw should be regular cabbage. Shout out to Eve that made the visit enjoyable!!!
    

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    JOEY SherwayResponded 2 days ago

    We appreciate you taking the time to leave 5 stars, Thank you for highlighting Yve's service and I will share your feedback surrounding your dinners. Hope to host you again soon, Victoria Haufek Assistant General Manager
    

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