JOEY Sherway

Review summary

1. C

   Colin

   Toronto

   6 reviews

   4.0

   6 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Solid food with lots of options. The service was especially good this lunch hour, very attentive.
   

   Is this helpful?

   Report
2. d

   doug

   Toronto

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good menu with lots of choices. Food well presented and tasty. Excellent service provided by the waiter.
   

   Is this helpful?

   Report
3. M

   Maja

   Toronto

   37 reviews

   5.0

   37 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our group of retired coleagues always meet here and we are very happy with the treatment, service and the food of course.
   

   JOEY SherwayResponded 4 days ago

   Hi Maja, Thank you so much for your review! We are thrilled to hear that you and your party enjoyed your service and meals with us. We hope to have you all back soon for another memorable visit! Rubina Bedi Guest Service Manager, JOEY Sherway
   

   Is this helpful?

   Report
4. d

   denise

   Toronto

   8 reviews

   3.0

   8 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The ambient and service was nice, we really enjoyed the desert. I had the Ravioli Bianco with steak and prawns. The presentation was nice and the dish sounded great, but the taste just was not there. The prawns were mini and the sauce much too sour to be paired with ravioli and steak. The steak was not very flavorful. My companion had the steak with potato purée. The presentation also nice, but the steak (cooked medium) was hard to chew, dry and not flavorful. We ordered a red wine that was served chilled, like really cold! Since when do you serve red wine in that temperature. We had to send it back.
   

   JOEY SherwayResponded 4 days ago

   Hi Denise, Thank you for taking the time to share your thoughts. We're glad you enjoyed the ambiance, service, and dessert, but we're truly sorry to hear that your main dishes didn't meet your expectations. We take great pride in the flavors and quality of our food, so it's disappointing to hear we didn’t hit the mark for you. Your feedback will be shared with our kitchen team to ensure improvements are made moving forward. We also apologize for the red wine being served too cold — we understand that wine should be at the proper temperature to enhance its flavor, and we will make sure this is addressed with our staff. We truly appreciate your feedback and hope you will give us another opportunity to provide with the exceptional service we strive for. Rubina Bedi GSM, JOEY Sherway
   

   Is this helpful?

   Report
5. M

   Marie

   Toronto

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed our experience. Food is delicious and staff is friendly.
   

   JOEY SherwayResponded 4 days ago

   Hi Marie, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience with us. It's always a pleasure to know our food and friendly staff made a positive impression. We look forward to welcoming you back soon for another great meal! Rubina Bedi Guest Service Manager, JOEY Sherway
   

   Is this helpful?

   Report
6. D

   Donna

   Toronto

   35 reviews

   vip
   5.0

   35 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had an awesome evening; thanks to Liz and staff for being so welcoming and attentive. This location is one of our favourite eateries whether with family, friends or just the two of us. The food was delicious as always .. Prosecco, Bellini, Korean fried cauliflower as our starter; Ravioli Bianco and Oven Roasted Wild Cod for our mains; completed with latte and cappuccino. Saturday was very busy and dined in the lounge where we enjoyed watching the kitchen operating like a fine tuned machine. 🙏
   

   JOEY SherwayResponded 4 days ago

   Hi Donna, Thank you so much for your kind words and wonderful review! We're thrilled to hear that you had such a great experience with us and that Liz and the team made you feel so welcome. We're so glad you loved the Prosecco, Bellini, and the Korean fried cauliflower — those are definitely fan favorites! Your support means the world to us and we can’t wait to welcome you back for another fantastic evening! Rubina Bedi Guest Service Manager, JOEY Sherway
   

   Is this helpful?

   Report
7. S

   Sonia

   Las Vegas

   2 reviews

   3.0

   2 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   I ordered the halibut. Was good but no hot enough . Was just warm. Not happy about that.
   

   JOEY SherwayResponded 4 days ago

   Hi Sonia, Thank you for sharing your feedback with us. We're glad to hear you enjoyed the halibut, but we’re sorry to hear that it wasn’t served hot enough. This is definitely not the experience we aim to provide, and we’ll make sure to address this with our team to ensure all dishes are served at the right temperature. We truly appreciate your comments and hope you’ll give us another opportunity to provide you with a better experience next time. Rubina Bedi Guest Service Manager, JOEY Sherway
   

   Is this helpful?

   Report
8. D

   Dariia

   Toronto

   5 reviews

   3.0

   5 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 1

   It was not the first time here, but this time very disappointed ; we booked a table at the patio but the we got a table at lounge /bar; we came to have our Anniversary dinner Food : my steak was not possible to chew ( And finally : recite , we ordered 2 steaks but in our bill was 3 ; I saw that and mentioned to the server , he just said “oh sorry guys for that” Can’t recommend
   

   JOEY SherwayResponded 4 days ago

   Hi Dariia, Thank you for taking the time to share your feedback, and we’re truly sorry to hear about the issues you experienced during your anniversary dinner. We understand how important special occasions are, and we deeply apologize for not meeting your expectations. This is certainly not the experience we want for our guests, and we will be addressing these concerns with our team to ensure they are handled better in the future. We appreciate you bringing the billing issue to our attention, and we apologize for the inconvenience this brought to your night. Your feedback is important to us, and we’d love the opportunity to make it right, please look out for an email from me to discuss your experience further. Thank you again for your honest feedback. Rubina Bedi GSM, JOEY Sherway
   

   Is this helpful?

   Report
9. E

   Edwin

   Toronto

   34 reviews

   4.0

   34 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   My only complaint will be the 2hr table enforcement, I mean how can you enjoy a night with family, friends to celebrate a birthday when you are constantly push to hurry because the place is fully packed. I understand the logic, but I hate it, first time since Covid that I get that feeling to hurry because they probably over booked the place or were not ready for so many people.
   

   Is this helpful?

   Report
10. M

    Mary Lynn

    Toronto

    10 reviews

    5.0

    10 reviews

    Dined on 15 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    As always, food is superb, staff are wonderfully accommodating and friendly but the noise level, sadly, is really off the scales.
    

    JOEY SherwayResponded 4 days ago

    Hi Mary Lynn, Thank you for your kind words! We’re so happy to hear that you continue to enjoy our food and the service from our friendly and accommodating staff. We also truly appreciate your feedback regarding the noise level. We understand how important it is to have a comfortable dining atmosphere, and we will definitely take your comments into consideration as we look for ways to improve. We hope to have the opportunity to welcome you back for another great experience soon! Rubina Bedi Guest Service Manager, JOEY Sherway
    

    Is this helpful?

    Report