JOEY University Village

Review summary

1. A

   Alvin

   San Diego

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Daniel was a great server! Highly recommend the restaurant to others. He was attentive and more than willing to help out.
   

   JOEY University VillageResponded today

   Hi Alvin, Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience with us at JOEY University Village. Your kind words about our attentive service truly mean a lot to us. We're committed to providing a top-notch dining experience and we're glad to know we hit the mark for you. We hope to see you again soon for another great experience! Amber M | Guest Service Manager
   

   Is this helpful?

   Report
2. OT

   OpenTable Diner

   Seattle

   2 reviews

   4.0

   2 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Daniel did a great job asking if we wanted to add any options to the meal. Not his fault everything seems like an upsell/upcharge
   

   JOEY University VillageResponded today

   Thanks for the feedback! We're glad to hear that you enjoyed the food and found it to be a good value. We understand that our prices may seem a bit high, but we aim to provide quality meals that cater to a variety of tastes. Your comments about the upselling have been noted and we appreciate your honesty. We look forward to serving you again soon at JOEY University Village! Amber M | Guest Service Manager
   

   Is this helpful?

   Report
3. B

   Blaine

   Seattle

   2 reviews

   4.0

   2 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food is so yummy! Such good flavors. Our server Daniel did his job perfectly.
   

   JOEY University VillageResponded today

   Hey Blaine, We're delighted hear that you enjoyed your dining experience at JOEY University Village! It's wonderful to know that our flavors and service met your expectations. We look forward to welcoming you back soon. Thanks for the 5-stars! Amber M | Guest Service Manager
   

   Is this helpful?

   Report
4. A

   Amy

   Portland

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The team is always welcoming and engaging throughout our whole time at the restaurant which makes it a nice experience. Environment is high energy and spirited which means it can be a little loud. We had multiple appetizers, cocktails and entrees and everyone in our group of six loved it all. Great night at Joey!
   

   JOEY University VillageResponded 6 days ago

   Thanks for visiting us, Amy! We're thrilled to hear that you had a great time at JOEY University Village. We're glad you enjoyed our spirited atmosphere and found the food to your liking. We understand that it can get a little loud at times, and we appreciate your understanding. We're glad you all loved your appetizers, cocktails, and entrees. We look forward to your next visit! Amber M | Guest Service Manager
   

   Is this helpful?

   Report
5. M

   Melissa

   VIP

   Seattle

   13 reviews

   3.0

   13 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   This was a birthday dinner and it was not great. Do not go here if you have allergies/sensitivities. They can not accommodate. My husband was able to get a plain salmon but when told no dairy they grilled it in butter. They missed a couple of items we ordered too. Then when given a glass of wine there was dripping at the bottom of the wine glass. This happened twice. The second time it dripped on my phone and then on my jeans. Disappointed in the whole situation.
   

   JOEY University VillageResponded 6 days ago

   Thanks for visiting us, Melissa. We're sorry to hear about your experience. We understand how important it is to accommodate dietary restrictions and allergies. We apologize for the missed items and the issue with the wine glass. We'll address these issues with our team to ensure they don't happen again. I would love the opportunity to give you the experience you deserve and invite you back as my guest. Please reach out to me, I will send my email address to you privately. I look forward to hearing from you. Thank you once again, Amber M | Guest Service Manager
   

   Is this helpful?

   Report
6. R

   Ramona

   Seattle

   3 reviews

   4.0

   3 reviews

   Dined on 21 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Get together with long time girlfriends... spent hours catching up. From the moment we walked in, we were greeted with big smiles, handed a delicious mocktail, and given our choice of tables. Our waiter Daniel was incredible, from patiently waiting for our drink and meal selections, to checking in on us just enough, while still giving us time to enjoy our conversations. He was over the top courteous, respectful, helpful with menu choices and allowing us to linger at the table long after the bill was paid. We couldn't have asked for better service and the food was delicious! I'm used to business lunches and dinners at high-end downtown restaurants and our experience here was on par. Thank you, for helping make our evening so memorable!
   

   JOEY University VillageResponded 6 days ago

   Hi Ramona, Thank you for taking the time to share your experience at JOEY University Village. We're thrilled to hear that you and your friends had a great time and enjoyed our service. It's always our goal to provide a welcoming environment and excellent service. We're glad to know that our efforts to make your evening memorable were appreciated. We're glad to hear that you found our food delicious as well. We look forward to welcoming you back soon! Amber M | Guest Service Manager
   

   Is this helpful?

   Report
7. C

   Christine

   Seattle

   1 review

   5.0

   1 review

   Dined on 21 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I celebrated my birthday with a group of friends and was impressed with the service we received on such a busy night. Everything came out in a timely manner, no drink orders had to be repeated more than once, I had a very nice time and I can thank the service for that. It was incredibly busy and we still were helped with anything we needed. I always love and recommend Joey.
   

   JOEY University VillageResponded 6 days ago

   Hi Christine, We're thrilled to hear that you chose JOEY University Village to celebrate your birthday with your friends! It's great to know that you had a positive experience and that the service met your expectations. We strive to provide a seamless dining experience for our guests, and it's heartening to hear that we were able to do so. Your kind words are greatly appreciated and serve as a wonderful reward for our team. We look forward to serving you again soon! Amber M | Guest Service Manager
   

   Is this helpful?

   Report
8. L

   Laura

   Las Vegas

   5 reviews

   5.0

   5 reviews

   Dined on 20 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server, Danial, was excellent! It’s nice that Joey’s has male waitstaff now.
   

   JOEY University VillageResponded 6 days ago

   Thanks for visiting us, Laura! We're thrilled to hear that you had an excellent experience at JOEY University Village. We always strive to provide excellent service and it's great to hear that our male waitstaff is to your liking. We appreciate your feedback and look forward to serving you again soon! Amber M | Guest Service Manager
   

   Is this helpful?

   Report
9. OT

   OpenTable Diner

   Seattle

   1 review

   4.0

   1 review

   Dined on 20 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Server was great. Food was good, drinks expensive
   

   JOEY University VillageResponded on 20 December 2024

   Hi there, Thank you so much for booking with us through Open Table! We appreciate your support and look forward to welcoming you back soon! Amber M | Guest Service Manager
   

   Is this helpful?

   Report
10. C

    Craig

    Indiana

    1 review

    3.0

    1 review

    Dined on 19 December 2024

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 5

    Chicken Katsu Salad - dry. Very little dressing. Waitress was accommodating & brought more dressing but it took awhile. They were likely just overwhelmed with a big crowd before the basketball game.
    

    Is this helpful?

    Report