JOEY Woodland Hills

Review summary

1. J

   John

   Los Angeles

   7 reviews

   vip
   1.0

   7 reviews

   Dined today

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Unfortunately, our experience at Joey's was extremely awful. We arrived early (around 6:05) for our 6:30 reservation and were told we would be seated closer to our reservation time. Totally understandable, and a classy gesture by the restaurant is having a free glass of champagne while patrons wait for their table. Around 6:30, we were greeted and informed we would be seated outside. This was concerning since it was chilly and a slight rain was falling. While we asked for an inside table, the hostess assured us that if we didn't like the table, we could move inside. We ordered drinks and food and neither arrived by 7:05. Additionally, the rain started to hit us. We asked the waitress and manager to move inside. At first, the manager and waitress whispered and wondered if we would simply move to a different outside table. The manager then asked if we would sit at the bar. We declined and were told we would get the next table. Still our drinks did not arrive and we stood outside until 7:35 to be reseated. While we were reentering the restaurant, I saw a waitress passing with our food to be served at the outdoor table. When seated, the manager insisted he would serve a complementary drink. At this point, my wife and I began to bet when they would find us to serve the food. It was roughly 7:45, and the complementary drinks showed at 8:00pm. All this for a cheeseburger and salad! After finishing our meal shortly after 8 pm, we were informed the waitress was going on a break, so we asked for our check. Again, another half-hour wait, and we finally received the check at 8:33pm After asking for a printed receipt of the final total, and after another lengthy wait, we were informed the machine was not printing the final receipt. Interestingly, they could print a bill but not a receipt. We departed after taking a picture of the Regional Manager and Share Holder's name which is displayed on the wall. Mr. Kent Strom, we had an awful experience
   

   Is this helpful?

   Report
2. M

   Mercedes

   Los Angeles

   5 reviews

   5.0

   5 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 3

   Food was amazing amazing amazing. We love the steak and sushi.  the seared salmon sushi is out of this world.
   

   Is this helpful?

   Report
3. JM

   JerryM

   Phoenix

   12 reviews

   vip
   5.0

   12 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing 40th anniversary lunch experience! Food was so good and the service by Alana was excellent!
   

   • 
   • 

   Is this helpful?

   Report
4. J

   Jerry

   Los Angeles

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Lottie was fantastic. She was attentive and wanted to make sure we made our show....The show we were talking about was for a different night. She is just an amazing employee for your restaurant. The food was great. It was my honey's birthday. Your staff help to make a wonderful evening. Thank you 💕
   

   Is this helpful?

   Report
5. A

   Angelina

   Los Angeles

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 4

   I had reservations for two and I waited over an hour and a half after my reservation time. I was treated rudely. I have been to Joey and Manhattan Beach and Newport and had an amazing experience but not at this Joey in Woodland Hills. I will never return back.
   

   Is this helpful?

   Report
6. B

   Brenda

   Los Angeles

   11 reviews

   5.0

   11 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always have the best experience at Joey!! The manager always checks on us … The drinks are perfect, the food is delicious And we love the vibe !!!! We are well taken care of and that’s why we keep going back!!!
   

   Is this helpful?

   Report
7. S

   Shawn

   Los Angeles

   1 review

   vip
   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Reservations were made however there were delays in seating us. Sat us outside when specific request to sit inside was made during the reservation.
   

   Is this helpful?

   Report
8. Y

   Yoli

   Central Coast

   3 reviews

   5.0

   3 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Good food and service, would recommend it to anyone.
   

   Is this helpful?

   Report
9. u

   ursula

   Las Vegas

   1 review

   5.0

   1 review

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious ! Great service ! Was greeted with wine , the steak appetizer was amazing as well as our entrees !
   

   Is this helpful?

   Report
10. C

    Christian

    Los Angeles

    13 reviews

    4.0

    13 reviews

    Dined on 16 November 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5

    Very nice experience. Overall friendly staff. Service was a bit delayed but not excessive.
    

    Is this helpful?

    Report