Joss Cuisine

Review summary

1. B

   Breana A.

   Caribbean

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Lovely and cute experience at Joss for a late Valentine’s date. Our reservation was set for 8:15 pm and once entering we weren’t seated right away due to how busy they were. Once seated, the staff were very accommodating & requested our patience as they were a full restaurant, which we very understanding of. Everything we ordered was tasty but lacked heat. Our food was just warm, with the exception of the wonton soup. We ordered the wonton soup, Mongolian beef, pineapple wok fried rice, and long beans w/bean sauce. The service was great overall! The ambiance was impeccable and they even gave me flowers while visiting! We will be returning to try other dishes.
   

   Is this helpful?

2. T

   Tony

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on 7 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Had a great time with 10 coworkers to ring in the Lunar New Year. The food was great, and Bicky's planning and attention to detail were impeccable. Would recommend to anyone looking to eat authentic Cantonese / Hong Kong cuisine on the West Side.
   

   Is this helpful?

3. L

   Lauren

   Los Angeles

   13 reviews

   1.0

   13 reviews

   Dined on 2 February 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   First let me say that I have been dining at this restaurant and the former location for years! But something has drastically changed…for the worst I must say! The Peking Duck which used to be the best in town was almost inedible! It arrived at the table wafting of a deep fried grease smell…instead of freshly roasted duck! It tasted old and refrigerated as though it sat for weeks and then thrown in the deep fryer to reconstitute it! We also had the Szechuan Chili dumplings that tasted like an old wooden cupboard….UNBELIEVABLE! The choice of wine was pathetic…although their wine collection was never great it has devolved even further! Needless to say I’ll never be back…I miss what was!
   

   Is this helpful?

4. D

   Diane

   VIP

   New York City

   7 reviews

   5.0

   7 reviews

   Dined on 30 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The ONLY place to eat Chinese in LA/Bev Hills. It’s NYC great!!! And Becky is a gem!
   

   Is this helpful?

5. J

   Judith

   VIP

   Los Angeles

   72 reviews

   5.0

   72 reviews

   Dined on 5 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Joss is our favorite Chinese restaurant. We have been going there for years. Last night we ordered chicken and spinach dumplings, vegetable spring rolls, wonton soup, Hong Kong Chicken, and pineapple rice. Everything is delicious. A shout out to Walter who is always so gracious and gives us great service.
   

   Is this helpful?

6. D

   Diana

   Los Angeles

   364 reviews

   4.0

   364 reviews

   Dined on 4 January 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   This was our first time there though others in our party had been and recommended it. Gorgeous setting/ambience, delicious Peking duck, a specialty of theirs. We were quite impressed.
   

   Is this helpful?

7. BE

   BrittanyE

   VIP

   Los Angeles

   5 reviews

   3.0

   5 reviews

   Dined on 26 December 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 1

   Disappointing Holiday Experience Our Christmas Day dinner fell short of expectations, particularly given the special occasion. While we understand the challenges of managing a full house during the holidays, several issues impacted our experience significantly. The first concern arose with seating - we were placed in what appeared to be a prep area, which immediately set an uncomfortable tone. The rushed atmosphere from the staff transferred to our dining experience, making what should have been a relaxing holiday meal feel hurried from start to finish. We ordered their signature Peking duck, which was adequately prepared but missed a crucial element of the traditional experience - the tableside carving. Additionally, the service flow had notable issues: we received insufficient pancakes for the duck portion, and the 10+ minute wait for additional pancakes meant our food cooled considerably. The duck sauce was also not great. The food quality itself wasn't the primary issue; rather, it was the overall dining experience that left us disappointed. For a holiday meal, where ambiance and service are as important as the food itself, the rushed service and makeshift seating arrangements significantly detracted from our celebration. Positive: Duck was properly prepared Areas for improvement: - Seating arrangements during peak times - Pancake portioning for duck orders - Service pacing and attention to detail - Holiday dinner atmosphere
   

   Is this helpful?

8. L

   LORI

   Los Angeles

   104 reviews

   5.0

   104 reviews

   Dined on 22 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Great waiter! We will go back for sure.
   

   Is this helpful?

9. M

   Mark

   VIP

   Los Angeles

   63 reviews

   5.0

   63 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding food; the best Peking duck outside of China. Service with a smile and an overall wonderful family dining experience.
   

   1 person found this helpful

10. S

    Shuai

    China

    1 review

    5.0

    1 review

    Dined on 10 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Very good Chinese food! We went as a group of 8 and enjoyed great food as well as great service.
    

    1 person found this helpful