Kaneo

Review summary

1. J

   Joanne

   San Francisco

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   Service was slow and not proactive. For example, we had to grab forks from an empty table when our desert arrived and we still did not have forks 10 mins later. Irish coffee arrived with no whip cream and had to walk it back to the bar to ask them to add the whip cream.
   

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2. S

   Suzanne

   VIP

   Phoenix

   33 reviews

   5.0

   33 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Overall the experience was terrific. A couple of things to note. First there is a “21+” area which is upstairs and has a distinctly sophisticated feel to it. The downstairs is more geared to families. Next the food was outstanding. We had a trio of dips with pita the crab meatballs for an appetizer and we all decided on the salmon and a side of mushrooms. The portions are on the larger side so we had plenty even though we shared. The majority of the servers were attentive and friendly. We ate in a leisurely pace and we did not feel rushed. Having said this, if I had to rate this restaurant exclusively on service I would rate it a 2 or 3. Our waiter came to take our order and explained the specials and the favorites. We put in our entrees and were about to ask for drinks but our server took off to help another table. We had to flag him down to order our drinks about 5 min later. He returned with the drinks and then apologized that the sea bass special was sold out—even though it was 5:45 pm. We ordered the salmon instead. Our appetizer had generous portions of dip but only came with a few pieces of pita for dipping. We asked a server took off get us more which they did but our server was nowhere to be seen. He did not check on us during the meal to see if we needed anything or refill our waters. At the end of our meal we were given the wrong check. For an upscale place we were surprised.
   

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3. K

   Katherine

   Western NC

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We had a great dinner at Kaneo. The ambience is beautiful. The wait staff is very knowledgeable and helpful. We look forward to dining here again
   

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4. I

   Ian

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great help in making sure our daughter with a peanut allergy could eat all the courses we ordered. Staff were very knowledgeable on food allergies. Appetizers were excellent. Main courses were good. Cocktails were excellent. Very friendly and attentive service and a nice ambiance. If anything needs to be improved it would be the entrance since cold air does flood through the room when large groups come in.
   

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5. S

   Susan

   VIP

   Sacramento

   2 reviews

   1.0

   2 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 4

   Hi. We had 7 for a Christmas Eve dinner. Four of our entrees were not edible. The fish special fish was mushy. My green beans were cold as if blanched and straight from the fridge, the duck special for $65 each of which we had two had polenta that wasn’t recognizable and the duck so-so. This was honestly the worst group dinner experience I’ve ever had. So disappointing as it was a special family occasion. The wait staff offered free deserts which was very nice of them. So they did their best. Last comment is that 3 of us were sick to our stomachs that night as well. Such a bummer.
   

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6. M

   Michelle

   VIP

   San Francisco

   6 reviews

   4.0

   6 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Overall was lovely. A few hiccups. Service not as smooth as it should’ve been for a meal that ended up being $100 per person. Delicious although I would not recommend the whole Bronzino as once it was the bones, the portion was very small. The Mediterranean salad was excellent, plentiful and very flavorful. $24 for hummus with a few vegetables and a few pieces of pita bread was a lot to spend. The hummus was delicious and it could’ve been served with more vegetables with more variety and more creativity in presentation. Lamb chops were plentiful and good. Salmon and especially the white bean purée under it was delicious and nicely presented. The waiter could have been kinder and more accommodating and patient. We had to ask for them to refill our water and they should have been able to see that our glasses were empty. The fish came, but we then had to wait for someone to come to the table to debone it. The salad arrived and the beet salad both delicious but they were put on our table without serving pieces so we had to ask for that. The food arrived pretty promptly. I think for $100 per person. There are other restaurants I would go to next time.
   

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7. A

   Armand

   VIP

   New York City

   131 reviews

   5.0

   131 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really great dinner! Drinks were great, service was awesome and food was delicious!
   

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8. J

   Janet

   VIP

   London

   28 reviews

   5.0

   28 reviews

   Dined on 10 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Decided to eat at upstairs bar. Santiago did an amazing job taking care of food and cocktails. He was friendly and very knowledgeable on any questions we had about the menu. The branzino and duck breast were each cooked to perfection. Highly recommend this restaurant!
   

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9. c

   carlos

   VIP

   Salt Lake City

   5 reviews

   5.0

   5 reviews

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   They need to change their boring piano music and play Mykonos lounge music. Such great food with a modern Mediterranean lounge vibe and piano 1970 music don’t go together. Still I recommend it 100%
   

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10. C

    Colton

    Yosemite

    1 review

    2.0

    1 review

    Dined on 29 November 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3

    We were really looking forward to our dinner here, but upon arrival nothing went right. Our party, along with 10 or so other parties were all crammed in the front door waiting to be seated for over 15 minutes, all while trying not to stand on top of people seated and eating. Once seated, the cornbread appetizer given was dryer than the Sahara. One of the members of our party ordered the sea bass and it was plopped on a plate of lettuce and not deboned? The other dish was cold. The dessert was undercooked, the apples still raw. It seems like the restaurant was super understaffed, but do appreciate our waiter who was running all over the place and doing his best with a lame situation! The wine parings were adequate but that’s about the only positive to say about this experience. Hoping they can figure out an efficient way to seat people or to not make every reservation at the same time, and hoping they can resolve their lack of staffing! Could be a cool restaurant with some changes.
    

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