Kaneo

Review summary

1. J

   Jeffrey

   VIP

   Philadelphia

   8 reviews

   2.0

   8 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   Overall mid experience Prices too expensive Hummus was 23 and they charged us 5 more for extra pita nY steak expensive and excessively salty Food was all good but not worth the price tag
   

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2. T

   Tova

   New York City

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 5
   4. Ambience 1

   We were seated in the basement sandwiched in between 2 large tables of multiple families with young children who were literally screaming non stop. The adults at those tables were behaving as though they were in their own dining rooms, completely oblivious to the other guests. I have never had a dining experience like that, let alone at an upscale venue, that charges outrageous prices. I requested to be moved, but they refused to accommodate.
   

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3. C

   Cortland

   VIP

   Dallas

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   I would not recommend this restaurant. It started out poorly when our waiter told us it was a “fine dining” establishment and he had 6 tables so he wouldn’t be able to take care of us well. It was not fine dining. We did not receive several items we ordered but they were kept on the bill. We were also ignored for most of the night. I personally overheard our waiter talking bad about our table for asking him to remove an item from our bill that we never received.
   

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4. H

   Henry

   New York City

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Overall, the experience we had was three of five stars. We might go back, as a couple we would sit in the bar. The bar area was a little more quaint and less like a ski resort in the winter time. Further, if we wanted, they would serve dinner at the bar. Santiago the server did a great job. Food quality was four of five stars. Best tip, hit the ice cream parlor outside and to your right after dinner.  H.
   

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5. J

   Jim

   New York City

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Burrata- big portion- fresh- Had Salmon! Excellent!
   

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6. K

   KC

   VIP

   Dublin

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Good food, totally disorganized staff - waiting time 30 min despite reservations
   

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7. J

   John Bogdasarian

   VIP

   Detroit

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 5

   Unfortunately, they overbooked the place so when we got there, they told us we had an hour to eat and free up the table. Because we were a 530 reservation, we didn’t have to wait for our table. After an hour, our food hadn’t even come out so it didn’t really matter. I felt bad for the people behind us and it’s kind of brutal to feel rushed when you’re spending this kind of money. our server was great. The food was just OK. Again. I think they just had way too many people coming through there. 
   

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8. J

   Joanne

   San Francisco

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   Service was slow and not proactive. For example, we had to grab forks from an empty table when our desert arrived and we still did not have forks 10 mins later. Irish coffee arrived with no whip cream and had to walk it back to the bar to ask them to add the whip cream.
   

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9. S

   Suzanne

   VIP

   Phoenix

   33 reviews

   5.0

   33 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Overall the experience was terrific. A couple of things to note. First there is a “21+” area which is upstairs and has a distinctly sophisticated feel to it. The downstairs is more geared to families. Next the food was outstanding. We had a trio of dips with pita the crab meatballs for an appetizer and we all decided on the salmon and a side of mushrooms. The portions are on the larger side so we had plenty even though we shared. The majority of the servers were attentive and friendly. We ate in a leisurely pace and we did not feel rushed. Having said this, if I had to rate this restaurant exclusively on service I would rate it a 2 or 3. Our waiter came to take our order and explained the specials and the favorites. We put in our entrees and were about to ask for drinks but our server took off to help another table. We had to flag him down to order our drinks about 5 min later. He returned with the drinks and then apologized that the sea bass special was sold out—even though it was 5:45 pm. We ordered the salmon instead. Our appetizer had generous portions of dip but only came with a few pieces of pita for dipping. We asked a server took off get us more which they did but our server was nowhere to be seen. He did not check on us during the meal to see if we needed anything or refill our waters. At the end of our meal we were given the wrong check. For an upscale place we were surprised.
   

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10. K

    Katherine

    Western NC

    1 review

    5.0

    1 review

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    We had a great dinner at Kaneo. The ambience is beautiful. The wait staff is very knowledgeable and helpful. We look forward to dining here again
    

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