Kasumi

Review summary

1. A

   Art

   Naples

   3 reviews

   3.0

   3 reviews

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Service didn’t match to the price point , we was seated at a corner where all the services people standing and chatting while there are ton of empty tables from 8:30 till we finished at 9:30 . We didn’t feel like any good experience compared to our first visit that a nice server spent time to explain and recommend menus . Our server was standing next to us but rarely to visit our tables . I wanted to order my regular whiskey but I don’t feel like spending extra time and money in restaurant . Well I still tipped her 20% coz I m in the same business not because of services
   

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2. B

   Brandon

   West Palm Beach

   1 review

   5.0

   1 review

   Dined on 3 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   If you're looking for an unforgettable dining experience, Kasumi is the place to be. From the moment I walked in, I was greeted by the warm smiles of Betjean and Emma, the hostesses, who made me feel instantly welcome. Their professionalism and friendly demeanor set the tone for the entire evening. The manager, Jill, was incredibly attentive, ensuring everything ran smoothly and checking in on guests without being intrusive. Her thoughtful approach made the meal even more enjoyable. Our server, Scott, was the perfect combination of charismatic and knowledgeable, offering great recommendations and adding a touch of fun to the experience. And the food? Simply outstanding. Every dish was a masterpiece-flavorful, beautifully presented, and a true testament to the chefs' skill. Overall, Kasumi offers not only top-tier cuisine but also exceptional service, thanks to Betjean, Emma, Jill, and Scott. I can't recommend it enough-whether you're a sushi lover or just looking for a great night out, this place will not disappoint!
   

   KasumiResponded on 3 January 2025

   Thank you for sharing your wonderful experience with us! We're thrilled to hear that Betjean, Emma, Jill, and Scott made your evening so special with their warm hospitality and attentive service. It’s also fantastic to know you enjoyed the beautifully crafted dishes and found them to be a testament to our chefs' dedication. We truly appreciate your kind words and look forward to welcoming you back for another unforgettable dining experience at Kasumi!
   

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3. B

   Brittany

   San Francisco

   1 review

   1.0

   1 review

   Dined on 2 January 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 4

   Really wanted to love this restaurant. Second time eating there with a bad experience. My husband woke up this morning terribly sick from the food. Reserved an outdoor table and was told that there was no available tables, to then my husband asking and magically we are able to be seated on the patio. Sushi was fishy and mediocre, my fish entree was so incredibly dry it seemed to have been warmed up several times. We waited an extremely long time for entrees because of a kitchen issue only to have our steak come out cold! Food quality, accompanied by the horrible overall experience and price tag for food that ultimately made us sick was a horrendous experience. Never again, avoid! Restaurant ambience & location is the best part of the restaurant unfortunately.
   

   KasumiResponded on 3 January 2025

   Thank you for sharing your concerns with us. We’re deeply sorry to hear about your disappointing experience and regret that we fell short of meeting your expectations. The issues you mentioned regarding food quality and service are not aligned with the standards we strive to uphold. Your feedback about the food and delays will be reviewed with our team to address these challenges directly.
   

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4. d

   dave

   Orlando

   5 reviews

   5.0

   5 reviews

   Dined on 2 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Creative and delicious food ! Authentic Japanese flavors. Mochi Mushrooms, Tres Amigos Roll, and Wagyu filet were Phenomenal!
   

   KasumiResponded on 3 January 2025

   Thank you for dining with us and for your kind words about our dishes and team! We’re thrilled you enjoyed the authentic Japanese flavors and standout items like the Mochi Mushrooms, Tres Amigos Roll, and Wagyu filet. We appreciate your noteswith our kitchen team as we continue striving for excellence. We look forward to welcoming you back for another memorable experience!
   

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5. g

   gary

   VIP

   New York City

   3 reviews

   3.0

   3 reviews

   Dined on 1 January 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   Lovely outdoor view but the food didnt live up to the marketing hpe. Heirloom tomoatos in salad were tasteless and pompano special had a mealy texture to the fish - suspect it wasnt fresh. . Steak was good but nothing special. Best part of meal were the side of brussel sprouts and cheesecake dessert. To summarize, disappointing and overrated food in a gorgeous setting.
   

   KasumiResponded on 3 January 2025

   Thank you for sharing your experience with us. We’re delighted you enjoyed the beautiful setting and appreciated the Brussels sprouts and cheesecake. Your feedback is important to us, and we’ll reflect on it as we continue refining our offerings. We hope to welcome you back for another visit soon!
   

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6. l

   layne

   West Palm Beach

   2 reviews

   5.0

   2 reviews

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is such a welcome addition to the area . We needed an upscale sushi restaurant. The food and atmosphere is amazing and we look forward to returning soon .
   

   KasumiResponded on 2 January 2025

   Your review is greatly appreciated! We're genuinely thankful for your support and eagerly await the opportunity to have you back with us soon!
   

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7. M

   Miles

   West Palm Beach

   1 review

   5.0

   1 review

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Experience was very nice, had a good table viewing intercostal, food service and management all polite friendly helpful! Would recommend
   

   KasumiResponded on 3 January 2025

   Your review is greatly appreciated! We're genuinely thankful for your support and eagerly await the opportunity to have you back with us soon!
   

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8. L

   Lori

   New York City

   305 reviews

   5.0

   305 reviews

   Dined on 31 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Do not miss this New Japanese Gem of a restaurant! Chef Hemi leads a top talented kitchen with grace and discipline.Every move is purposeful. Every dish exquisite, every bite sublime. This was our 3rd visit to Kasumi. From the manager, James, to the wait staff and hostesses, the experience has not disappointed.
   

   KasumiResponded on 2 January 2025

   Thanks for the review! Your support is much appreciated, and we hope to see you again in the near future!
   

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9. C

   Chelsea

   VIP

   Atlantic City

   1 review

   5.0

   1 review

   Dined on 31 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great restaurant, amazing food, perfect vibes - highly recommend
   

   KasumiResponded on 31 December 2024

   Thank you for your review! Your support motivates us, and we're eager to have you as our guest again.
   

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10. C

    Carol

    West Palm Beach

    1 review

    1.0

    1 review

    Dined on 28 December 2024

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 4

    I wished I loved this place but unfortunately was a disappointment. Extremely pricey for average sushi. There are so many amazing restaurants in Boca that that are excellent and a quarter of the price. A $29 appetizer was 2 bites! We had 2 drinks in the bar for a cosmo and a mojito both with house liquor, it was $50!!! I hate to leave bad reviews but this place is a big no for us!
    

    KasumiResponded on 30 December 2024

    Thank you for sharing your thoughts with us. We regret that your experience fell short of expectations and that you felt the value did not align with the pricing. Your feedback about the portion sizes and pricing has been noted, and we will review it with our team. We hope you’ll reconsider visiting us in the future as we continue to strive for improvement.
    

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