Kestrel A Richard Blais Kitchen + Lounge

Review summary

1. M

   Michele

   Palm Springs

   5 reviews

   3.0

   5 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   I really expected this to be better. Eclairs seemed to be from a frozen package. Stuffing was Extremely salty. A Buffet is self-serve and they charge a 24% gratuity that really offended me. Servers' clear plates and offer drinks for a 24% charge outrageous. I usually tip 15% at a Buffet. I won't go back. If customer is using company money this would not bother them.
   

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2. L

   Lori

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service, ambiance and food was amazing. We had the best experience watching the Liquid Nitro Margaritas being created.. and then the taste was so delightful. The Sea Bass was excellent along with the Chicken Parmesan and the Steak Fritos. Our server was Michelle who most excellent and attentive! It was a win, win, win!
   

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3. J

   Joshua

   Chicago

   2 reviews

   1.0

   2 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Service was incredibly slow and inattentive. We put in all our food at once as was requested by the waitress. We waited about 10 minutes for our drinks. Food came out all together about 40 minutes later rather than being coursed out. Most of the food had clearly sat for a while. The steak for the steak frites was inedible. It had congealed into a cat food like consistency. We looked and tried to get the attention of a manager but could barely even get our own waitress to come over. Our water glasses were filled once the whole night. This was one of the worst dining experiences I’ve ever had and I had such high hopes for this place. I hope Richard Blais is made aware of what the kitchen staff and front of house is doing to his name.
   

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4. R

   Robert

   San Francisco

   7 reviews

   vip
   5.0

   7 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   The food is very good. The service is wonderful. They really need to turn down those bright lights for more atmosphere.
   

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5. L

   Lisa

   Los Angeles

   2 reviews

   vip
   3.0

   2 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Love Richard and enthusiastically brought a few other couples with us to try. Wanted to love it. Ordered plenty of appetizers, starters and entrees and dessert. Rate it as a standard average country club experience. 3 stars. Missed the BLAZE.
   

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6. b

   beth

   New York City

   15 reviews

   vip
   5.0

   15 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely anniversary meal The food and service was wonderful
   

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7. K

   Kathleen

   Palm Springs

   65 reviews

   5.0

   65 reviews

   Dined on 22 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great vibe. Food was wonderful. We had the special Fish & Chips. It was some of the best that I've had!
   

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8. B

   Bob

   Palm Springs

   2 reviews

   5.0

   2 reviews

   Dined on 22 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a terrific time. Tommy was our main server, but everyone was great... loved the man who lit the fireplace and who ever made my espresso martini. Also loved the french fries... and I grew up on Idaho farm. The new decor was welcoming and perfect for IW. Thanks all! Terri W.
   

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9. T

   Tina

   Seattle

   60 reviews

   vip
   4.0

   60 reviews

   Dined on 21 November 2024

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 4

   Ricotta with fig appetizer was very nice…since it is advertised as a “shareable” maybe serving it in smaller pieces would work better. Two of our group ordered the salmon special and declared it delicious…paired with a nice lemon rice and shredded brussel sprouts. One order of the chicken parm tasted ok…a way too large portion, not very warm, should have had some pasta with it. Side salad too awful! Desserts were not ordered as they seemed ho-hum and not interesting. Good service.
   

   Kestrel A Richard Blais Kitchen + LoungeResponded 7 days ago

   Hi Tina, thank you for leaving us a review. It's fantastic to hear you liked most things about your experience. We're sorry you didn't enjoy some of your food. We wish to welcome you back again soon for an excellent 5/5 meal.
   

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10. E

    Eric

    Palm Springs

    17 reviews

    vip
    5.0

    17 reviews

    Dined on 21 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The new remodel of this restaurant is beautiful. The food is creative and flavorful. Michelle, our sever was gracious, knowledgeable and warm. We will return!
    

    Kestrel A Richard Blais Kitchen + LoungeResponded 7 days ago

    Hi Eric, we really appreciate your 5-star rating! We're excited our staff could be of service and that you enjoyed our great food and new atmosphere. We're hoping this means we'll get to see you again.
    

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