Kiki on the River

Review summary

1. L

   Liran

   Las Vegas

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   We had our reservation for 11pm, we waited over an hour for a table until we gave up and left
   

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2. M

   Marc

   Berlin

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Had to wait for 1.5 hour, no more comments. Really bad service
   

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3. J

   Juan

   VIP

   Miami

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 5
   3. Service 5
   4. Ambience 4

   They kick us out because they needed the table after a 2.5k check
   

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4. I

   Ian

   Philadelphia

   1 review

   5.0

   1 review

   Dined on 12 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing the music was great as well as the salmon
   

   Kiki on the RiverResponded 2 days ago

   Dear Ian, Thanks for the review, Ian! We're thrilled to hear that you enjoyed the music and the salmon at Kiki on the River. It's always a pleasure to serve our valued customers like you. We appreciate your high ratings and look forward to welcoming you back soon. - Best Regards, Kiki on the River
   

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5. T

   Tashetia

   Fort Lauderdale

   7 reviews

   5.0

   7 reviews

   Dined on 11 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   10/10 from the food to the service provided ! Would definitely recommend and return one day.
   

   Kiki on the RiverResponded 2 days ago

   Hello Tashetia, We're overjoyed to hear that you had a fantastic experience at Kiki on the River! It's wonderful to know that you enjoyed our food, service, and found great value in your dining experience. Your kind words mean a lot to us and we can't wait to welcome you back for another delightful meal. Thank you for your high recommendation and for choosing us! Best regards, Kiki on the River
   

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6. D

   Dr . Oscar

   Miami

   4 reviews

   1.0

   4 reviews

   Dined on 5 January 2025

   1. Overall 1
   2. Food 4
   3. Service 4
   4. Ambience 5

   The restaurant atmosphere was amazing, the food was pretty good, however I am still attempting to work out an issue with the restaurant for charging me a $500 charge to my card for no reason. An unauthorized charge to my card was charged prior to my meal of 328$ was charged. The restaurant will not respond to my emails nor help me. Be careful with this establishment, I’ve been to 80-90% of the top desired restaurants in Miami and NEVER experienced anything like this. This restaurant has been nothing but unpleasant. I HIGHLY recommend thinking about going elsewhere, you might be a victim of fraud or an unauthorized transaction to your card just as I am. I went to the restaurant 01/4/25 and todays date is 01/08/25 no response from management or their accounting department. STAY AWAY, they conduct fraudulent transactions to your card and won’t resolve it. As you might ask, it was a reservation for two people, I took my wife out for dinner to celebrate our new child being born. It was a meal and 2 drinks for each of us. Nothing out of the ordinary.
   

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7. Y

   Yukiko

   Las Vegas

   1 review

   3.0

   1 review

   Dined on 4 January 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Staff was amazing food was too salty and over price
   

   Kiki on the RiverResponded on 16 January 2025

   Dear Yukiko, Thank you so much for your review! Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service and memorable dining experiences. We look forward to welcoming you back soon for another fantastic visit! Warm regards, Kiki on the River
   

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8. S

   Sonia

   Dallas

   1 review

   1.0

   1 review

   Dined on 1 January 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Extremely poor service. Charged us extra $3 on all the items we ordered. Took 30 min to order.
   

   Kiki on the RiverResponded on 16 January 2025

   Dear Sonia, Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had during your recent visit. We strive to provide an enjoyable dining experience for all our guests, and it seems we fell short during your visit. We would like to address your concerns and ensure that such an experience does not happen again. Please contact us via email so we can discuss this further and work towards a resolution. We appreciate your feedback as it helps us improve. We hope you will give us another chance to provide you with the exceptional dining experience we are known for. Warm regards, Kiki on the River
   

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9. s

   sharon

   London

   1 review

   2.0

   1 review

   Dined on 30 December 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Too noisy you cant Even talk, waiters moving around you to jump on the $11 bottle of water to serve you as soon as you touch your glass. Moody when they réalize you won’t order all the menu..
   

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10. L

    Lisa

    VIP

    Chicago

    6 reviews

    5.0

    6 reviews

    Dined on 29 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3

    Such a fun experience at Kiki on the River. The food was outstanding. The Miami “scene” was out for sure. We live in Chicago and very used to premium prices for our meals - this was excessive. For 2 adults and a 14 yr old it was $450. My husband and I each had 2 drinks. We had one entre, filet a Caesar salad, tuna tartar, grilled vegetables. That costs about $350 with tip at Morton’s. We had fun and chalked it up to vacation meal. It’s definitely a spot worth going if you like the Miami scene.
    

    Kiki on the RiverResponded on 16 January 2025

    Dear Lisa, Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had such a positive experience at Kiki on the River. We truly appreciate your kind words and are delighted that you enjoyed your time with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service and memorable dining experiences. We look forward to welcoming you back soon for another fantastic visit! Warm regards, Kiki on the River
    

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