Kino

Review summary

1. G

   Gavin

   Yorkshire

   15 reviews

   5.0

   15 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceptional place. Such a shame that it is closing for good tonight.
   

   Is this helpful?

   Report
2. C

   Christopher

   Yorkshire

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   wonderful food and attentive staff - fully recommended!
   

   Is this helpful?

   Report
3. C

   Claire

   Yorkshire

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 4

   We love Kino and have previously booked before going to the theatre, which we did again this year. We’re sat by 5.15pm, but after 1 hour and 15 minutes we still hadn’t received our main course and the waitress went to ask the chefs (who had clearly misplaced our order). By the time it arrived we had to ask for the bill at the same time as quickly eating our main in order to get to the show on time. When asked if there was anything the waitress could do to make up for this long wait she said the only thing she could do was remove the service charge from the bill. Such a shame as it was so good last year but would think twice before booking for the theatre again.
   

   Is this helpful?

   Report
4. K

   Kiran

   Birmingham

   1 review

   3.0

   1 review

   Dined on 11 December 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   Starters were great but the mains let us down big time!
   

   Is this helpful?

   Report
5. J

   Jonathan

   Cumbria

   1 review

   5.0

   1 review

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great, prompt (but not intrusive) service. Interesting menu and wine/cocktail selection. The humble pork chop I chose was outstanding. I also appreciate tables aren't closely squashed together, making the ambience relaxed and noise-levels not excessive, even on a Saturday night (when we dined)
   

   Is this helpful?

   Report
6. S

   Sharon

   London

   1 review

   5.0

   1 review

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely pre-theatre menu with nice wine and friendly staff
   

   Is this helpful?

   Report
7. s

   shaun

   Yorkshire

   1 review

   5.0

   1 review

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and food. Next door to the Grand Theater. Good vegetarian options.
   

   Is this helpful?

   Report
8. L

   Liz

   Yorkshire

   2 reviews

   5.0

   2 reviews

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really great menu and the friend I was with observed that the menu and food was far better than her trip to a recently refurbished hotel & restaurant she’d visited, following a fire. Each course was delicious and the service was polite & courteous. Even better, we were able to chat without yelling at each other! Would definitely recommend.
   

   Is this helpful?

   Report
9. J

   Jan

   Norfolk/Suffolk

   3 reviews

   5.0

   3 reviews

   Dined on 28 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Three of us ate here on a cold Thursday night. Between us we shared seven different dishes. We enjoyed them all although the gnocchi could have been a bit lighter and the fish was a little overcooked. The wines we chose were lovely and good value, as was the overall menu. I will definitely go again.
   

   Is this helpful?

   Report
10. S

    Sarah

    Yorkshire

    1 review

    2.0

    1 review

    Dined on 23 November 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2

    Vegan soup came with a cheddar cheese tuile which has to be returned, my fellow diners had full prawns which had to be de-shelled (not stated on the menu) then had to ask for some lemon water to qash their handa in, serviettes not replaces unless asked, a waitress spilled a full drink of Aperol Spritz over the table which went over my mum, tried to clean it up with serviettes until I suggested getting a mop for the floor, my vegan gnocchi was extremely dry and dense, the steamed broccoli was nice but only a few stalks for £6 seemed steep. The others enjoyed their steak and fish, but presentation was very basic and the staff seemed very undertrained. Having worked for many years in the hospitality sector I could see a lot of ways things could be improved in this restaurant. We weren't offered any recompense for the spillage, which is something the manager would need to be trained in as customer service is very lacking. The waitress very apologetic and I know how these things happen, but it just added to quite a poor experience overall and for which we won't return. Shame really as I was excited about the vegan options. I do also believe we were given the pre-theatre menu containing 4 dishes on each course rather than the a la carte menu which we'd seen online which had 5 dishes per course.
    

    • 
    • 
    • 

    Is this helpful?

    Report