Kitchen + Kocktails by Kevin Kelley - Chicago

Review summary

1. A

   Al

   VIP

   San Diego

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 5

   Poor service (Super Slow). Drinks came halfway through the meal even though ordered far before the food was ordered. Slow to check on the table & even bring water.
   

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2. E

   Eric

   Washington DC

   1 review

   2.0

   1 review

   Dined today

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   The food was sub par the overcharged for a non alcoholic non refillable glass of strawberry lemonade which tasted like it came out of a Minute Maid carton I had the pork chops which were overcooked and kinda dry the black eyed peas were bland and the salmon bites were salty they charged a 20 percent gratuity which the service was a minimum a 15 percent service I have dined at the Kitchen and Kocktails in DC and the food and service was much better I won’t be back to this location nor world I recommend it to anyone too many children for dinner after 8pm we couldn’t even enjoy the ambiance do to the noises from children 
   

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3. K

   Keyatta

   Milwaukee

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 2
   3. Service 4
   4. Ambience 2

   We traveled from MKE for my fiancé birthday. It was so cold that we had to dine with our coats on . I mentioned my concern to our waiter and he just laughed it off and walked away . We couldn’t even enjoy our meal because the food got cold too fast. This experience was horrible. While waiting on our vehicle we overheard staff mentioned that the furnace was out . It would have been nice if we were notified about this and we would have chosen not to come . We noticed almost everyone had their coat on & No one should have to seat and eat with coats on . We paid to much money ($180) to be cold & uncomfortable.
   

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4. K

   Kianna

   Chicago

   3 reviews

   2.0

   3 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Food was very salty, they brought my greens out and they were cold. Food is over priced.
   

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5. A

   Anthony

   Chicago

   3 reviews

   1.0

   3 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 1

   We were seated in an area where the air from the vents above was blowing cold, making it uncomfortable. Shortly after being seated, a waitress asked if we had been attended to, and we said no. She informed us that it wasn’t her table and that she would need to ask the manager for permission to take over. After checking, she let us know that she would be helping us since the original server had called off. When we placed our order, we received water but no eating utensils. The water had an unusual taste, so we requested lemons, but even with the lemons, the water remained unpleasant. The area of the restaurant we were in was quite cold—several other patrons were wearing coats or jackets to stay warm. Our food arrived in a reasonable amount of time, but the chicken was not hot, and we had to remind the waitress about the missing utensils. The food overall was just okay, which was disappointing compared to the excellent food, service, and ambiance we’ve experienced at your Dallas location.
   

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6. K

   Ken

   VIP

   Chicago

   39 reviews

   3.0

   39 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   If it weren’t for the hit or miss (mostly miss), service there, they’d be even more poplar as well as have more repeat guests. Had to get our own silver ware (so did the next table), had to get straws, (next table as well). No sense of urgency. Spilled drink next table that got on me as well, but no kind of sincere apology. If it weren’t for the food being top tier, no one would ever come back to this place. 4th time here and got decent service once. Don’t hate tipping as we are in the industry, but the auto gratuity for folks that don’t earn it is beyond me. Basically your tip tier and low tier servers are getting the same pay. Maybe drop that auto to 10%. Maybe service will improve and the good ones will shine and make more money. Also, cold as draft from the floor where we sat. Wanted to change tables but wasn’t acknowledged. Then got our food and ate with our coats on. Asked someone else for boxes. Wanted to order drinks, couldn’t do that. Finally told the bartender we’d like this and put it on our table.
   

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7. J

   James

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   My family loved it there they want to come back the food and vibe was great
   

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8. M

   Monica

   Chicago

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good Evening. It was my Sister's birthday! We had a ball! she really enjoyed her self. Thank you and we will be back and bringing more people! Monica.
   

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9. E

   Erica

   VIP

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Always a pleasures to come and enjoy one of my favorite spots to visit in downtown Chicago. A bit pricy, but delicious is the name of the game and that’s what keeps brining me back. See you again soon!
   

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10. J

    Juanita

    Detroit

    1 review

    1.0

    1 review

    Dined 5 days ago

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 2

    Kitchen and Kocktails - A Disappointing Dining Experience I recently visited Kitchen and Kocktails and was extremely dissatisfied with both the food and the overall dining experience. As restaurant owners ourselves for many years, my husband and I found that this establishment falls far below what should be expected for the price. Overpriced Menu The food is vastly overpriced. At $25 for a half chicken breast, it's hard to justify the cost. Chicken is not a high-end ingredient, and serving it halved just feels like a poor attempt at value. To add to that, sides are $15 or more and don’t come with entrées. For the price, the portion sizes and overall quality should be far better. Underwhelming Entrees I ordered an entrée that featured a single short rib, which felt absurd for the price. We could have enjoyed a far more satisfying meal at a top-tier steakhouse for the same amount of money—around $250 for both of us. Lackluster Drinks The drinks were a huge letdown. They tasted like a sugary, watered-down Kool-Aid with just a hint of alcohol—definitely not worth the premium price tag. Atmosphere and Ambiance The atmosphere seems geared towards a younger crowd—mostly 18 to 20-year-olds—thanks to the club-like music. While the vibe might appeal to some, it doesn’t lend itself to a comfortable or relaxing dining experience for those seeking a more refined meal. Additionally, the restaurant seems obsessed with photo ops, with aggressive marketing encouraging you to take pictures for $25, which comes across as tacky rather than charming. Customer Service On a positive note, our waitress was friendly and attentive, which was one redeeming quality in an otherwise underwhelming experience. Recommendation Based on what we experienced, we cannot recommend Kitchen and Kocktails. The owner, Kevin, might benefit from bringing in a hospitality consultant to help revamp the restaurant, improve both food quality and service, and reassess their overall approach to pricing
    

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