Klaw

Review summary

1. R

   Rhonda

   New Orleans

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Finally an amazing restaurant where we could hear each other speaking!!! Food was beyond delicious!
   

   KlawResponded 1 day ago

   Hello Rhonda, Thank you for such a lovely review! We are happy to know that you enjoyed the experience.
   

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2. j

   jessica

   Greater Boston

   5 reviews

   5.0

   5 reviews

   Dined on 17 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food great service. Just be aware not all open table reservation go through right away so there might still be a wait for a table
   

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   KlawResponded 1 day ago

   Hello Jessica, Thank you for your recent visit and for reviewing your experience. We appreciate your patience with the seating process and will continue working to make it as smooth as possible. Hope to see you again soon!
   

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3. j

   jade

   VIP

   New York City

   26 reviews

   2.0

   26 reviews

   Dined on 16 February 2025

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   Worst service ever, we won’t go back to eat there ever again. We arrived at 12:40, didn’t get our drinks until 30min later, then order food which arrived at our table passed 2:15. We waited for our food for an hour! One of the orders were the steak and frites, the meat was cold, they didn’t bring any seasoning or sauce for the frited and 10min later the server came with the dressing that supposed to come on top of the steak, when we were already eating it. Terrible experience, bad food and service. Extremely expensive.
   

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4. Y

   Yonathan

   VIP

   Miami

   6 reviews

   1.0

   6 reviews

   Dined on 15 February 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   Ordered 2 drinks right before our food came to the table, we received the food, ate the food, and were still waiting for our drinks, and the place was half empty, and the manager didn’t even bother to come to the table to apologize, the fish was ok, but the filet was supposed to be medium well not well done, $600+ meal not worth it at all! The view was great, though!
   

   KlawResponded on 19 February 2025

   Hello Yonathan, We're truly sorry to hear that your Valentine’s Day experience didn’t meet your expectations. This is not the level of service we strive to provide, and it’s disappointing that we fell short. We appreciate your comments and will address these concerns with our team. We hope you'll consider giving us another chance to provide the experience you deserve.
   

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5. M

   Miona

   Miami

   1 review

   5.0

   1 review

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing! The view, ambiance, food and service , definitely will come back !
   

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   KlawResponded on 19 February 2025

   Hello Miona, Thank you for your recent visit and for reviewing the experience! We are happy to hear that you enjoyed the ambiance, food, and service. We look forward to welcoming you again soon.
   

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6. D

   Daniel

   Houston

   6 reviews

   4.0

   6 reviews

   Dined on 14 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Make sure you have your parking accomodations figured out.
   

   KlawResponded on 19 February 2025

   Hello Daniel, Thank you for your recent visit and for reviewing the experience! Your feedback and suggestions are truly appreciated.
   

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7. T

   Tania

   New York City

   5 reviews

   5.0

   5 reviews

   Dined on 11 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Alwys can count on amazing service/ ambiance and food !
   

   KlawResponded on 15 February 2025

   Hello Tania, Thank you for your feedback! We are happy to know that you enjoyed the food, service and ambiance. We look forward to welcoming you soon!
   

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8. W

   Wendy

   VIP

   Dallas

   3 reviews

   2.0

   3 reviews

   Dined on 2 February 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 1

   We were excited to go here, and the Terrace experience sounded like a good option for us. When we got there at 5pm (a bit earlier to have a drink at bar) it was extremely loud. Nobody could hear over each other, since all guests had to speak very loudly. The music was very overpowering, the server even mentioned that it was very loud. We ended up leaving to eat somewhere else for dinner. We were very let down by the whole experience.
   

   KlawResponded on 6 February 2025

   Hello Wendy, Thank you for sharing your experience. We're truly sorry that the noise level impacted your visit and that we didn’t meet your expectations. Your feedback is valuable. We hope you’ll give us another chance in the future.
   

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9. A

   Andrea

   Miami

   1 review

   4.0

   1 review

   Dined on 1 February 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   It was great. The happy hour is AMAZING value. I went by myself to enjoy some “me” time with a cocktail and a bite. I sat at the bar where the bartender was busy making drinks for the wait staff and was not very accommodating to me. I wish I’d sat at my table I reserved instead of the bar. Also the ceiling kept dripping water on me.
   

   KlawResponded on 6 February 2025

   Hello Andrea, Thank you for visiting us! We're glad you enjoyed our happy hour and took some time for yourself. We apologize for the inconvenience at the bar and the ceiling issue— we appreciate you bringing this to our attention and will look into it. We’d love to welcome you back for a more comfortable and seamless visit next time!
   

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10. T

    Tommy

    VIP

    New York City

    752 reviews

    3.0

    752 reviews

    Dined on 31 January 2025

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 5

    The appetizers were great. The steak wasn't good, in my opinion. The service was good. We won't be back.
    

    KlawResponded on 6 February 2025

    Hello Tommy, Thank you for the feedback! We're glad you enjoyed the appetizers and service, but we're sorry the steak didn’t meet your expectations. We appreciate you giving us a try and will share your feedback with the rest of the team.
    

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