Kobe Japanese Steakhouse - Celebration / Kissimmee

Review summary

1. S

   Stephen

   Orlando

   3 reviews

   2.0

   3 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   The chef seemed distracted, I don’t personally care for a show but there were 3 kids at the table and he didn’t perform all that much. Forgot to do the yum yum sauce before he served the fried rice, portions were uneven and in particular to me when another guest declined the noodles and he nearly had it on the guests plate he put it down on mine and I wasn’t next to the young boy. The salad portions were small and the dressing was small. The food quality was good, the server was inattentive in refills. Usually the experience is great, something seemed off last night.
   

   Kobe Japanese Steakhouse - Celebration / KissimmeeResponded 2 days ago

   We're sorry to hear your experience did not meet your expectations. We strive to provide an enjoyable atmosphere for our customers and constantly look for opportunities to improve our customers' overall dining experience. Your comments are imperative in helping us improve our restaurants, please accept our apologies for any inconvenience you may have experienced.
   

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2. R

   Rob

   Orlando

   6 reviews

   4.0

   6 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Kobe is always a solid choice. Dinner and a show. My family is always so happy with this choice. It does get crowded and bit chaotic because of volume but in the best way! Go Enjoy yourself
   

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3. D

   Don

   Tampa

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Steak and Lobster was perfectly cooked. Highly recommend 👌
   

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4. D

   Denise

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Connie and Toyota were EXCELLENT AND FUN AS ALWAYS
   

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5. G

   Greg

   Coastal Georgia

   13 reviews

   5.0

   13 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, a fun place to go with your family and friends. Our chef put on a great show!
   

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6. V

   Vanessa

   Orlando

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 2
   4. Ambience 5

   My server Jack was good.My cook did a lousy job He scorched the rice veg were hard.meat was over cooked.He continued to wipe his eyes and noise while cooking we offered him hand sanitizer several times.The grill was a bit messie.I have been to this location several times.But this was a bad experience.
   

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7. R

   Rebekah

   Orlando

   2 reviews

   2.0

   2 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   I do not like the fact I advised the server / waitress that I had a reward, and she advised me to wait, and that she will walk around. She never walked around or asked me about any rewards. When she printed the checks, it was advised it was too late. Unacceptable. I believe they are all about money, and didn't want to give me my discount for my birthday reward.
   

   Kobe Japanese Steakhouse - Celebration / KissimmeeResponded 5 days ago

   We deeply regret the experience you had with our team and appreciate you taking the time to share your concerns. We will continue to review the matter internally with our staff, in addition to evaluating our training program for opportunities to improve. Again, please accept my apologies for any inconvenience you may have experienced.
   

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8. D

   DAVID

   Tampa

   1 review

   4.0

   1 review

   Dined on 13 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Had our office holiday party here recently. Service and food were great.
   

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9. A

   Alyssa

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on 11 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As someone with a gluten allergy, I get so nervous eating at new restaurants! This one blew my expectations out of the park. They were very understanding and accommodating, they cooked my food first and separate from everyone else’s to avoid any cross contamination. It’s the next day and I do not feel any symptoms of being “glutened”. I would highly recommend to anyone with any gluten sensitivity.
   

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10. R

    Ron

    Orlando

    1 review

    4.0

    1 review

    Dined on 11 December 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    We don’t visit Kobe but for specific celebrations each year and this trip we did notice a pretty significant increase in price. Three dinners plus the automatic 18% service fee was $141. Please cut the carrots thinner. Too think to eat without cutting them in half.
    

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