Kona Grill - Columbus

Review summary

1. E

   Elaine

   Los Angeles

   3 reviews

   1.0

   3 reviews

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   Food was poor quality and price was expensive. Lettuce was wilted in shrimp and chicken lettuce cups. Shrimp and chicken mix was mostly carrots and was brown and unappetizing. Eggs in 2 orders of eggs Benedict were hard boiled and sauce was a butter and not hollandaise sauce. Rice in poke bowl was dry and in sheets probably because it’s used for sushi rolls. Mac and cheese in kid’s meal looked days old and not fresh. American cheese on steakhouse burger and patties were brunt. Overall bad experience and DO NOT recommend.
   

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2. l

   lei

   VIP

   Columbus

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 3

   Used to like Kona, especially avocado spring roll, miso sea bass and stir fried rice, and some sushi rolls. This time avocado roll tastes good, but not $21 good for two rolls cut into four pieces. The stir fry is $31 with white rice. You can easily get it at Chinese restaurants around $10. Didn’t have the flavor before. Also ordered miso sea bass slider. The sea bass flavor is good. Also ordered chicken skewer. The chicken has tendon which they didn’t take out. What bothers me most is every single dish has the chopped purple cabbage, carrots mix as a garnish, in the slider or in the stir fry. The kitchen didn’t put any effort/thought into their dish.
   

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3. J

   Jarrod

   Columbus

   10 reviews

   3.0

   10 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Got seated quickly for our 5PM reservation. Unfortunately, that was the best service we got. Waitress either didn't put in multiple items we ordered or the kitchen staff just blew it. When we asked about the items that didn't get brought out, it took an additional 15 minutes before they were brought out so I know she had to put them in for the kitchen to make. The waitress never asked us if we wanted refills in drunks. We had to ask for refills. The sushi rolls we ordered to eat as an appetizer were good. Entrées were good but overpriced. They were not that good. I am fine with never going back.
   

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4. S

   STEPHANIE

   Columbus

   3 reviews

   3.0

   3 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Been here a few times and today was the worst of all previous experiences. Salad came out without the spiced pecans and then brought me just plain pecans. The Kona stir fry was also lacking. Chicken seemed sparse compared to past dishes. Service was wonderful though. Considering there are other great places to choose around Easton, this isn’t in the top 7.
   

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5. J

   Josette

   Cincinnati

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent and our server, Jordan, was the best! He was attentive with drink refills and was on point with food recommendations. He’s definitely an asset to your restaurant!! We will definitely return!!
   

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6. L

   Lisa

   VIP

   Columbus

   23 reviews

   5.0

   23 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cody was fantastic! Great lunch and drinks. Cody took wonderful care of us.
   

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7. A

   Amanda

   Columbus

   1 review

   1.0

   1 review

   Dined on 14 December 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   Service was terrible, took over 2 hours to get our food
   

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8. D

   Don

   VIP

   Columbus

   89 reviews

   5.0

   89 reviews

   Dined on 12 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   This is a great spot for lunch. Their specials are affordable and varied so most can find something they could enjoy. Service is quick so if you are on break from work, it can work.
   

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9. P

   Paul

   Baltimore

   2 reviews

   4.0

   2 reviews

   Dined on 10 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was outstanding. Helpful, timely, communicative. However, it took forever to get our food. Appetizers were slow to arrive and the main course took a long time as well. Certainly not the servers fault. Not sure if "blame" is the correct word, but, the food took forever
   

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10. N

    Niccole

    Columbus

    2 reviews

    4.0

    2 reviews

    Dined on 8 December 2024

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4

    This was me and my guest’s first time at Kona Grill. I got the “America’s Favorite”, and my guest ordered the fish sandwich and fries. My meal was good but I did not eat my sausage as it was too undercooked for my liking. I didn’t say anything to the waitress because I didn’t want to wait for more sausage. I just ate the bacon that came with the meal too. Our waitress was very polite, friendly, and hospitable. We appreciated that a lot. What I did not care for besides the undercooked sausage was the over priced carrot cake that I ordered to go. I didn’t see the price in advance because we no longer had our menus. But seeing $15 for a slice of cake was a bit much! Definitely won’t be ordering that again. I should have had a whole cake for that price. 😳 Nevertheless I would certainly return and try something else on the menu.
    

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