Kona Grill - North Star

Review summary

1. R

   Rachel

   San Antonio5 reviews

   3.0

   Dined on 28 February 2025

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 5

   Service was lacking. Our server disappeared several times had to ask other servers if they could locate him for us. Once we finally were able to order and get our food, the food was good nothing spectacular. Definitely wouldn’t go out of my way to eat here. Been a few times in the past and have to say not the same.
   

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2. OT

   OpenTable Diner

   San Antonio1 review

   2.0

   Dined on 18 February 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Our server seemed annoyed without existence. The food was okay, but not worth the price.
   

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3. P

   Priscilla

   Unspecified1 review

   5.0

   Dined on 16 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   They sat us right away. Waiter was very attentive.
   

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4. T

   Tara

   San Antonio2 reviews

   3.0

   Dined on 15 February 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Our steaks were not cooked accordingly. Food temp was lukewarm/cold. Entrees lack flavor. Although, Sushi was very good. Definitely not worth the price.
   

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5. OT

   OpenTable Diner

   San Antonio1 review

   4.0

   Dined on 15 February 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Great service waiter was super on it and very attentive. Ordered medium well steak ( slight red ) it came out bleeding on my plate and I was trying to get past it but it was just way too undercooked. Tried sending it back and it came back still super pink. Other that that, all of my sides and appetizers were well worth it
   

   Kona Grill - North StarResponded on 16 February 2025

   We are thrilled to hear that you had a great time! We truly enjoyed your company and it’s guests like you who help us keep the remarkable experiences going. Thank you for creating memories with us and we hope to see you again, soon!
   

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6. P

   Polly

   San Diego1 review

   2.0

   Dined on 15 February 2025

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 2

   Our server was nice however the food was terrible. Nothing tasted the same.
   

   Kona Grill - North StarResponded on 16 February 2025

   Thanks for the feedback, Polly. We're sorry to hear that your dining experience at Kona Grill - North Star didn't meet your expectations. We take pride in our food and it's disappointing to hear that it didn't hit the mark for you. We appreciate your comments and will use them to improve. We hope to have the opportunity to serve you again and provide a better experience. Best, Juan Tovar, General Manager
   

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7. H

   Harry

   San Antonio7 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great time, busy day (Valentine's). Waiter was outstanding and staff was great. Food was FANTASTIC! We will be going back. Great job on a tough dining night.
   

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8. J

   Jorge

   San Antonio3 reviews

   2.0

   Dined on 15 February 2025

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 5

   The waiter was awesome and the restaurant was very pleasant but the food was not that well and they had a limited menu.
   

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9. T

   Troy

   San Antonio1 review

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was a great vday evening! We both loved the food and attention from the server!
   

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10. A

    Adan

    San Antonio1 review

    5.0

    Dined on 1 January 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Great servicie. Good food. Waiter was so kind explaining menu, trastes and preferences.
    

    Kona Grill - North StarResponded on 8 January 2025

    Thank you so much for leaving a 5 star review this means a lot to us that we could make you feel important and receive the Kona Experience! We look forward to having you dine with us again
    

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