Kyloe Gourmet Steak Restaurant

Review summary

1. I

   Ian

   Inverness

   7 reviews

   5.0

   7 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely exceptional service and wonderful attention to detail. Food and wine was wonderful, staff were brilliant.
   

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2. V

   Victoria

   Edinburgh

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful lunch had today at Kyloe. Steak was to die for. Sides were perfect and plentiful. Blooming Onion and sauce was amazing. Whisky and peppercorn sauce was yummy too. Highly recommend. Not overly busy despite being city centre and close to Christmas! Will be back!
   

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3. w

   wei bin

   London

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   been there few months ago and it was like fully book, made a booking this time, very good dinner experience. recommended
   

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4. S

   Scott

   Edinburgh

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great meal, steaks cooked perfectly to order, always enjoy my visits to Kyloe
   

   Kyloe Gourmet Steak RestaurantResponded 1 day ago

   Dear Scott, Thank you for your 5 star review. We appreciate your kind words and look forward to seeing you again at Kyloe in the future! Kind Regards, Gary Harding Restaurant Manager
   

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5. A

   Abby

   Brighton

   1 review

   3.0

   1 review

   Dined on 15 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Unfortunately we were disappointed. We were very excited and had heard good reviews about Kyloe, however we were not happy with the food that was delivered. Service was very good apart at the beginning, however we did not receive a check back once we had received our mains. The Steak we asked for was medium, it was given to us not even Medium Rare, we couldn’t get anyone’s attention so stuck with what we had, I didn’t eat any of the steak and my partner just about ate it as the Steak also had an awful smell to it. We unfortunately would not return here.
   

   Kyloe Gourmet Steak RestaurantResponded 2 days ago

   Dear Abby I'm saddened to see that your experience at Kyloe was not to our usual high standards. I've made our Head Chef aware of the faults on your meal and will use this review as a training tool so that we can iron out the clear faults that you had during your time with us. Thank you for the feedback you have provided. Kind regards Nathan Ramage Assistant Restaurant Manager
   

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6. J

   Joseph

   London

   1 review

   3.0

   1 review

   Dined on 15 December 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Booked Kyloe for Sunday lunch based on reviews seen online. Booking experience was fine online and some communication prior to booking all went well. Service was good but, unfortunately the beef was not good. We chose the Sirloin Roast for 2 and it was quite tough and difficult to chew. A fair amount of it was part chewed and had to put it back on the plate. Due to this, the value also was poor at over £40 per person. Won’t be returning to Kyloe.
   

   Kyloe Gourmet Steak RestaurantResponded 4 days ago

   Dear Joseph Thank you for taking the time out your day to feedback your thoughts on our Sunday Roast. I apologise for the experience you had as we pride ourselves on the reputation we have built over the years and It seems we failed you on your booking. Kind regards Nathan Ramage Assistant Restaurant Manager
   

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7. c

   carole

   Edinburgh

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We really enjoyed our meal and drinks, Service was outstanding We will be back again
   

   Kyloe Gourmet Steak RestaurantResponded 4 days ago

   Dear Carole Thank you for the kind words! I'm delighted you enjoyed your meal and service. Kind regards Nathan Ramage Assistant Restaurant Manager
   

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8. R

   Rebecca

   Lancashire

   1 review

   3.0

   1 review

   Dined on 14 December 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   We chose this restaurant based on reviews. I felt really disappointed in my meal. The steak was cooked really well, however our beef dripping chips looked nothing more than anaemic. They were hard and frankly awful. We left them. For £140 I was disappointed.
   

   Kyloe Gourmet Steak RestaurantResponded 4 days ago

   Dear Rebecca I've passed on your feedback to our Head Chef, It isn't our standard to serve the way you have described and I'm sorry this was the case for you. I hope this doesn't put you off from returning to us again. Kind regards Nathan Ramage Assistant Restaurant Manager
   

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9. W

   Will

   Edinburgh

   1 review

   3.0

   1 review

   Dined on 14 December 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   Just to expensive and steak cold on plate Service excellent.
   

   Kyloe Gourmet Steak RestaurantResponded 5 days ago

   Dear Will I'm sorry to see your meal was too expensive for you and you received a cold steak during your visit. Thank you for the kind words on our teams service! Kind regards Nathan Ramage Assistant Restaurant Manager
   

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10. I

    Izzy

    Dublin

    6 reviews

    3.0

    6 reviews

    Dined on 14 December 2024

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 3

    Service was exceptional, didn’t catch her name but it was a waitress with curly black hair, really lovely. The food itself was more style over substance, starters were fine, it was not hot when it arrived. The corn brûlée was tasty but cold (this maybe intentional?) but we were not impressed with the main courses. There was another large group sitting directly behind us who kept bumping into us. felt like it was an overbooked restaurant, but we were at a huge table for two people and couldn’t avoid having the other people interfere with us.
    

    Kyloe Gourmet Steak RestaurantResponded 5 days ago

    Dear Izzy I'm sorry that some elements of your night weren't to your liking. I hope this doesn't put you off from returning to us again! Kind regards Nathan Ramage Assistant Restaurant Manager
    

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