KYU Mexico City

Review summary

1. OT

   OpenTable Diner VIP

   New York City11 reviews

   1.0

   Dined on 3 March 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 5

   It was the worst experience I ever had! The restaurante was empty but ok for us! Our first order, a ceviche, was perfect! Our main course, a duck breast and a mas Yes potato - as a side- started Our nightmare! They brought the duck, but forgot the puree! When we asked the waiter asked kitchen and we could see that they forgot it! So we asked to return the duck because there was no sense eat the duck and time later the puree! It was ordered to be a side! Well, when the forgotten side(puree) came, they brought the duck, but it was overcooked! They didn’t make a new one! They simply reheat it! Well, I was hungry and ate it! My husbandI refused it! It was our anniversary and we had the worst experience in our life! So shame for this kind of restaurant!
   

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2. J

   JORGE VIP

   Mexico City20 reviews

   3.0

   Dined on 28 February 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 2

   Muy vacío y con razón son medio arrogantes desde la entrada. Yo estaba solo ordené un cocktail y no lo mandaron a hacer hasta que reclame. La comida bastante malona y carísimo yo no regreso.
   

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3. a

   andrew

   London3 reviews

   4.0

   Dined on 25 February 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Good food but lacking in atmosphere when we went Could do with an English speaking waiter/host
   

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4. E

   ENRIQUE

   Mexico City2 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   El nivel de l sonido es muy adecuado para conversar sin gritar.
   

   KYU Mexico CityResponded on 17 February 2025

   Hola Enrique, ¡Muchas gracias por tu reseña! Nos alegra saber que encontraste el nivel de sonido en KYU adecuado para disfrutar de una buena conversación. Tus comentarios son muy importantes para nosotros y nos motivan a seguir ofreciendo un ambiente agradable. Esperamos tener la oportunidad de recibirte nuevamente y seguir brindándote experiencias memorables. Mejor, El equipo de KYU
   

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5. A

   Ana Estela

   Mexico City1 review

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   La comida súper rica y atención de los meseros extraordinaria. Los precios un poco altos. Pero el lugar me encanta.
   

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6. L

   Linda VIP

   Central Coast23 reviews

   3.0

   Dined on 8 February 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   We dined at KYU two years ago and felt it was one of the best restaurants in Mexico City, so we were excited to return. However, this time did not live up to our expectations - different chef? The food was marginal (my duck had to be sent back because it was too rare) and although we initially liked our server Hector, he made a terribly unsavory fuss about the tip we left, which our group of 4 savvy people calculated based on the fact that the total bill included wine and cocktails. He was not at all gracious and it frankly left a bad taste in our mouth about the restaurant. Not sure we want to go back as there as SO many great restaurants in CDMX!!
   

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7. v

   virgilio VIP

   Mexico City15 reviews

   5.0

   Dined on 1 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelente servicio, muy padre el lugar y excelente calidad de los alimentos
   

   KYU Mexico CityResponded on 3 February 2025

   Hola Virgilio, ¡Muchas gracias por tu maravillosa reseña! Nos alegra saber que disfrutaste del excelente servicio y la calidad de la comida en KYU. Tus comentarios son muy valiosos para nosotros y nos motivan a seguir brindando experiencias memorables. Esperamos tener la oportunidad de recibirte nuevamente y seguir deleitándote con nuestras delicias. Mejor, El equipo de KYU
   

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8. J

   Jill VIP

   San Francisco3 reviews

   4.0

   Dined on 29 January 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Mariana, Emmanuel & Giovanni were amazing during our dinner. We’ve been many times and the food is always great.
   

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9. K

   Karen

   San Francisco1 review

   4.0

   Dined on 10 January 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Fan de la decoración, excelente servicio, recomendable
   

   KYU Mexico CityResponded on 18 January 2025

   Estimada Karen, Nos alegra saber que disfrutaste de la decoración y el excelente servicio en KYU. Agradecemos tus recomendaciones y tus amables palabras. Si hay algo más que te gustaría compartir acerca de tu experiencia, no dudes en hacérnoslo saber. Atentamente, El equipo de KYU
   

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10. J

    Jaime

    Lake of the Ozarks1 review

    5.0

    Dined on 5 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3

    Excelente lugar. Excelente cocina. Limpieza inmaculada. Servicio espectacular.
    

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