La Grande Boucherie - Chicago

Review summary

1. D

   David

   Chicago

   2 reviews

   1.0

   2 reviews

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Poor service and terrible food made for a very upsetting meal. Servers were confused as to who was even taking our table. One server came by multiple times only to just walk away. It was all very confusing. Food took forever to come out. Everything we had lacked any flavor or seasoning. Luckily the bread service came with salt to add to the bland food we received. Entrees were lukewarm but steaming which leads me to believe it was microwaved on the fly. They made up for everything by removing the entrees but they can never give back my time. So many better French restaurants in this city that aren’t just all for show and know how to season their food. This is in the top 5 worst meals I’ve ever had in my life. You’re better off eating at a TGI Fridays
   

   La Grande Boucherie - ChicagoResponded today

   Hello David, We are truly sorry to hear about your disappointing experience at La Grande Boucherie. The service confusion, delays, and lack of seasoning on your food are unacceptable, and we understand how frustrating this must have been. It is especially disheartening to hear that you felt the food was not prepared to standard and lacked the care we strive to offer. We deeply regret that your meal didn’t meet expectations, and we appreciate your feedback as it helps us improve. With the intention of creating a better experience for our guests, please kindly contact us at guestrecovery@thegroup.nyc with your contact information and a reference to this review. We would like to reach out to address your concerns directly. Sincerely, Emma Guest Relations Team
   

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2. D

   Dave

   Chicago

   24 reviews

   vip
   3.0

   24 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 5

   Bad service wrecked it for us. We were really looking forward to it, and the server was friendly. But he disappeared on us. Very slow. I doubt that we will be back. Dave Ricordati
   

   La Grande Boucherie - ChicagoResponded today

   Hello Dave, Thank you for taking the time to share your feedback with us. We are sorry to hear you had an unpleasant experience. With the intention of creating a better experience for our guests, please kindly contact us at guestrecovery@thegroup.nyc with your contact information as well as your review as a reference, and we will reach out to you. We look forward to speaking to you soon. Sincerely, Emma Guest Relations Team
   

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3. B

   Bryan

   San Antonio

   5 reviews

   vip
   2.0

   5 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 5

   La Grande Boucherie should be embarrassed to call themselves a French restaurant. French food has incredible depth of flavor, which can be achieved by just about any decent home chef. You won’t find much flavor here, though. My spouse and I ordered two different cocktails (a sazerac and an old fashioned), but they both tasted the same— common denominator was Lavender simple, so they must have used too much, or it just wasn’t balanced at all. Our escargot did not have even one flake of salt in it. I had to season them at the table, but of course that wasn’t good enough because the best part of escargot is that when they’re baked they absorb the flavors of the butter. My spouse was happy with the filet ai poivre but my seabass bouillabaisse was an abomination. The sauce appeared to be a very thin white clam sauce with very little flavor. I highly doubt there was any saffron in it, as there was no golden color at all. Go to La Grande Boucherie if you hate French food and wish it had less flavor. Otherwise, if you’re a true Francophile, avoid it at all costs!
   

   La Grande Boucherie - ChicagoResponded today

   Hello Bryan, Thank you for taking the time to share your feedback with us. We are sorry to hear you had an unpleasant experience. With the intention of creating a better experience for our guests, please kindly contact us at guestrecovery@thegroup.nyc with your contact information as well as your review as a reference, and we will reach out to you. We look forward to speaking to you soon. Sincerely, Emma Guest Relations Team
   

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4. M

   Mackenzie

   Chicago

   1 review

   vip
   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   Half of our order forgotten by the kitchen or the waiter, the items that arrived were cold. Service was mediocre at best.
   

   La Grande Boucherie - ChicagoResponded today

   Hello Mackenzie, Thank you for taking the time to share your feedback with us. We are sorry to hear you had an unpleasant experience. With the intention of creating a better experience for our guests, please kindly contact us at guestrecovery@thegroup.nyc with your contact information as well as your review as a reference, and we will reach out to you. We look forward to speaking to you soon. Sincerely, Emma Guest Relations Team
   

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5. A

   Ahmad

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice place for a date. Delicious food and good service.
   

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6. P

   Porter

   San Diego

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   Way over rated. Too many tables, staff was very hectic. 3 of 5 entrees were luke warm to cold. Steaks were below average. There are 50+ better places in Chicago to have a steak.
   

   La Grande Boucherie - ChicagoResponded today

   Hello Porter, Thank you for taking the time to share your feedback with us. We are sorry to hear you had an unpleasant experience. With the intention of creating a better experience for our guests, please kindly contact us at guestrecovery@thegroup.nyc with your contact information as well as your review as a reference, and we will reach out to you. We look forward to speaking to you soon. Sincerely, Emma Guest Relations Team
   

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7. T

   Tyler

   Chicago

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and a beautiful place to eat! The steak was cooked perfectly and the fries were a pleasant surprise on the side. The wait staff was very nice and attentive and gave great recommendations. Would recommend to anybody!
   

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8. V

   Valè

   San Diego

   10 reviews

   vip
   2.0

   10 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   Typically a great experience but the escargot was terribly bland. It was very cold near the window. Just a mediocre experience
   

   La Grande Boucherie - ChicagoResponded today

   Hello Vale, Thank you for taking the time to share your feedback with us. We are sorry to hear you had an unpleasant experience. With the intention of creating a better experience for our guests, please kindly contact us at guestrecovery@thegroup.nyc with your contact information as well as your review as a reference, and we will reach out to you. We look forward to speaking to you soon. Sincerely, Emma Guest Relations Team
   

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9. M

   Michael

   Chicago

   15 reviews

   vip
   4.0

   15 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Excellent food and a beautiful setting. Very cool place and the vibe is 100% French
   

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10. p

    pawel

    Chicago

    1 review

    5.0

    1 review

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I live nearby this restaurant . I went there twice , once for lunch and once for dinner. Both times myself and my guest were impressed by the high quality of food, exceptional service ( you can take your time to decide what to order - nobody is breathing on your neck ), the ambience is classy - in summary - I had a great time and will be back many times for sure ! Highly recommended.
    

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