La Grande Boucherie

Review summary

1. CH

   ChrisH

   VIP

   Baltimore

   10 reviews

   3.0

   10 reviews

   Dined today

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   My daughter picked this restaurant on her own for her birthday. We be were super excited to try it based on its ratings but come away feeling underwhelmed. I had ordered a Filet Au Poivre. I had asked for the temperature to be medium and it was literally almost raw. Blood all over the plate. Very disappointing. My son got buttered pasta with cheese and had to wait for the cheese forever. My wife ordered the green beans and had to ask for that to be brought multiple times. The kicker of all kickers, we asked the server to bring my daughter’s dessert with a candle and they didn’t even do that.. we sang happy birthday and had her blow out the candle on the table. All that for $440+. (That is with comp’d deserts). The server seemed indifferent and overwhelmed.
   

   La Grande BoucherieResponded today

   Dear Chris, Thank you for sharing your feedback. I’m deeply sorry to hear your daughter’s birthday celebration fell short of expectations. The undercooked filet, delays with your son’s pasta and your wife’s green beans, and the missed request for a birthday dessert with a candle are unacceptable and disappointing. Additionally, the server’s indifference and overwhelmed demeanor do not reflect the hospitality we aim to provide. With the intention of creating a better experience for our guests, please contact us at guestrecovery@thegroup.nyc with your contact information and review as a reference, and we will reach out to you. We hope for the chance to make this right. Sincerely, Filip Guest Relations Team
   

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2. L

   Liz

   San Francisco

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food. Portions were large. Service was superb.
   

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3. S

   Savannah

   Greensboro

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing! Food was so delicious, authentically French. Beautiful atmosphere as well.
   

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4. R

   Rada

   New York City

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From appetizers to desserts, this restaurant exceeded all our expectations! Our family especially enjoyed the appetizers and the variety of desserts. Highly recommended!
   

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5. A

   Aleksandar

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hands down, some of the best food I’ve had recently! They use the freshest ingredients and make sure each dish is done the right way. The tomahawk was especially memorable. Must try!
   

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6. U

   Ulises

   New York City

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   Food was great. The staff is friendly and happy to address any inconveniences you have.
   

   La Grande BoucherieResponded today

   Hi Ulises, Thank you for taking the time to share your experience at La Grande Boucherie. We're thrilled to hear that you enjoyed our food and found our staff friendly and happy to address any inconveniences. We're always here to ensure your next visit is a great one. With the intention of creating a better experience for our guests, please contact us at guestrecovery@thegroup.nyc with your contact information and review as a reference, and we will reach out to you. We hope for the chance to make this right. Sincerely, Filip Guest Relations Team
   

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7. T

   Tani

   Mexico City

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I couldnt have picked a better place to enjoy my first dinner of 2025. For starters, the restaurant is visually beautiful and they perfectly curated the music to create a relaxing ambience. It is clear that management has a particular attention to detail and it is something I greatly appreciate in any dining experience. I was seated upstairs near the balcony overlooking the downstairs dining area. It felt intimate but still lively. My server was Alecta and she was absolutely incredible. She made solid recommendations and checked in regularly to ensure I was enjoying my dining experience. The food was a 10/10 and came out quickly. I ordered the lobster bisque and the 12oz Australian ribeye. At no point did I have to ask for anything because the staff was so attentive. I will absolutely be returning and I 100% recommend to anyone.
   

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8. V

   Victor

   VIP

   San Antonio

   13 reviews

   3.0

   13 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   The food was fantastic, but the service left much to be desired. After waiting 20 minutes without anyone acknowledging us, I approached a manager, who seemed taken aback by my concern. Throughout our meal, it felt like an eternity before anyone attended to our table. It took over an hour and 15 minutes for our food to arrive, and when it was time for the bill, we had to wait another 20 minutes just to close out.
   

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   La Grande BoucherieResponded 1 day ago

   Hello Victor, We're really glad to hear that you enjoyed our food at La Grande Boucherie! However, we're sorry to hear about the service you received. We pride ourselves on our attentive and friendly staff, and we regret that we didn't meet your expectations this time. We understand how frustrating it can be to wait for your meal to arrive, and we're already working on improving our service. With the intention of creating a better experience for our guests, please kindly contact us at guestrecovery@thegroup.nyc with your contact information as well as your review as a reference, and we will reach out to you. We look forward to speaking to you soon. Sincerely, Filip Guest Relations Team
   

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9. M

   Marcus

   Orlando

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   It was so crowded, hard to hear each other speak. We ordered still water, they brought us sparkling and charged us for both. The food was good but definitely nothing out of this world. You pay for the ambience.
   

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10. A

    Alison

    Western NC

    1 review

    1.0

    1 review

    Dined 2 days ago

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 1

    Disappointing Experience I had high hopes for La Grande Boucherie, but unfortunately, my experience was nothing short of a nightmare. In the middle of our meal, the bathroom flooded, and my scarf, jacket, and purse were soaked in disgusting bathroom water. Instead of offering a sincere apology or taking meaningful action, the staff simply moved us to another table. To make matters worse, our waiter disappeared and never returned. No one offered to compensate us for the damage or inconvenience—not even a discount on the bill. The lack of customer service and accountability was shocking for a restaurant of this caliber. Save yourself the trouble and dine elsewhere.
    

    La Grande BoucherieResponded 1 day ago

    Hi Alison, We're truly sorry to hear about your experience at La Grande Boucherie. We understand how disappointing it must have been to have your belongings damaged and your dining experience interrupted. We take your feedback seriously and will definitely address this issue. We're always striving to improve and your feedback will help us do just that. With the intention of creating a better experience for our guests, please kindly contact us at guestrecovery@thegroup.nyc with your contact information as well as your review as a reference, and we will reach out to you. We look forward to speaking to you soon. Sincerely, Filip Guest Relations Team
    

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