La Grande Boucherie

Review summary

1. j

   john

   Raleigh

   2 reviews

   3.0

   2 reviews

   Dined today

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Because of the extreme cold weather, the dining room was quite cold. Our breakfast was very good but service was a bit slow with coffee and bringing butter for our croissants.
   

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2. OT

   OpenTable Diner

   VIP

   Los Angeles

   4 reviews

   1.0

   4 reviews

   Dined today

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Had to wait 40 minutes to check in then seated next to door, was freezing. Service was well below expected at restaurant in midtown. Will probably not return.
   

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3. A

   Ali

   VIP

   Washington DC

   31 reviews

   2.0

   31 reviews

   Dined today

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   Waaaaaay too cold inside, despite reserving and showing up on time, everyone had to wait 30 min outside in the cold. Food was just ok
   

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4. B

   Billow

   VIP

   London

   54 reviews

   4.0

   54 reviews

   Dined today

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   For such a large quantity of diners, the service was exceptionally good. Well run operation.
   

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5. K

   Kyle

   Detroit

   1 review

   2.0

   1 review

   Dined today

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 1

   Despite having a reservation, we had to wait in line outside for 25 minutes to get to the host stand. Once there, we were interrupted by another patron asking to move tables because they were freezing at theirs. Guess where we were sat. Our table was next to an external wall so drafty it was barely there. We sat in our coats and hats and froze. The silverware on the table was ice cold. We ended up only having a drink and soup and then leaving. (The drinks and French onion soup were delicious.)
   

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6. D

   Devon

   Charlotte

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   We waited for our server for about 15 min and then ordered a drink and wanted to order an app but our server walked away…had to flag her down to get our app and bread. It all was rushed and highly impersonal. We were at a high top near the window and it was very cold. We had to keep our jackets on. Clearly we were not in a “prime” location. The food was delicious but not hot at all and was clearly prepped before we ordered as it came out within minutes after serving and was borderline cold. The service overall not great. Was not worth the price you pay. Maybe the holidays are overwhelming time and the staff couldn’t keep up… but likely not coming back.
   

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7. E

   Ernie

   VIP

   New York City

   65 reviews

   1.0

   65 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   The restaurant was freezing and loud. The service was slow and not attentive. The food was way overpriced and not exceptional. Extremely disappointed.
   

   La Grande BoucherieResponded today

   Hello Ernie, Thank you for taking the time to share your feedback with us. We are sorry to hear you had an unpleasant experience. With the intention of creating a better experience for our guests, please kindly contact us at guestrecovery@thegroup.nyc with your contact information as well as your review as a reference, and we will reach out to you. We look forward to speaking to you soon. Sincerely, Emma Guest Relations Team
   

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8. S

   Sarah

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We had a lovely late lunch that was beautiful and festive! Highly recommend the soupe de l’oignon et le bœuf bourguinon
   

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9. C

   Christine

   New York City

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 4
   3. Service 3
   4. Ambience 4

   We sat inside at a table for four by bar and we were freezing. We all kept our coats and hats on the entire dinner. Even the soup didn’t warm us up. Disappointed to say the least. They need some heating along the windows. Food was good but the fact we were so cold, we didn’t truly enjoy the experience.
   

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10. K

    Karen

    New York City

    1 review

    3.0

    1 review

    Dined 1 day ago

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 3

    It was very cold inside. Food came fast and tasted good. Got the French dip and the fries were excellent.
    

    • 

    La Grande BoucherieResponded today

    Hello Karen, Thank you for taking the time to share your feedback with us. We are sorry to hear you had an unpleasant experience. With the intention of creating a better experience for our guests, please kindly contact us at guestrecovery@thegroup.nyc with your contact information as well as your review as a reference, and we will reach out to you. We look forward to speaking to you soon. Sincerely, Emma Guest Relations Team
    

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