La Pizza & La Pasta - Silicon Valley

Review summary

1. L

   Leah

   Central Coast23 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Food was ok. Calamari appetizer lacked flavor and had too much batter. My husband asked for bread to go with his pasta bolognese and was told he could place an order for focaccia bread but no ciabatta. It's not cheap, calamari was $6.00, pasta bolognese was $29 for a small serving. Mushroom truffle pizza was $30.00. Caffe latte was $6.00 for a 5 oz. serving. We asked to sit outside but then requested to return inside as the umbrellas didn't offer enough protection from the sun and my husband was getting sunburned. Inside, we sere seated at a noisy table because they said there weren't enough servers. Service was spotty. We will not go back, there are better choices at Valley Fair.
   

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2. OT

   OpenTable Diner VIP

   Kansas City1 review

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Portion was tiny. Extremely loud. Service was some of the worst I’ve had. Our entrees came out before our drinks and we honestly never saw our server again until another server came to give us the check long after. Food wasn’t even very good for the price and small portion. Disappointing because the space itself is nice.
   

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3. F

   Fulvio VIP

   San Francisco9 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Good food, good reception service, table service was just ok.
   

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4. T

   TEJAS

   San Francisco2 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Authentic Italian food. You can tell the difference in the ingredients they use, and feels freshly made. Thin crusted pizzas are our favorite. A little on the pricey side though.
   

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5. L

   Laura

   San Francisco1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We dined at La Pizza and Pasta today and had a fantastic experience. The food was delicious, and the service was exceptional. We thoroughly enjoyed our meal and would definitely come back.
   

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6. T

   Terri

   San Francisco1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The whole experience was prefect. Food, service, atmosphere, all perfect.?
   

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7. L

   Laura VIP

   San Francisco5 reviews

   2.0

   Dined on 3 March 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 1

   It took 15 min for a server to come greet us. Then we got shifted to another server. We ordered appetizers and they never came. Then our food came, then our drinks. They didn’t offer to help the mix up or make it better. The server had the worst timing. We were celebrating my daughter and we presented her with a gift and the server came and interrupted several times. Over all the service was terrible. The food was good, but we left hungry since the apps never were put in.
   

   La Pizza & La Pasta - Silicon ValleyResponded on 3 March 2025

   Ciao Laura, Thank you for taking the time to tell us about your experience. At Eataly, we value hospitality and quality in our food, and what you described certainly doesn't meet our standards. On behalf of all of us at Eataly, I would like to apologize for failing to meet our standards on the day of your visit. If you feel so comfortable, could you please provide us with a phone number or email to contact you? Our manager would love to reach out to discuss this further. Grazie.
   

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8. CS

   CarlosS

   San Francisco1 review

   1.0

   Dined on 2 March 2025

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 5

   Those at the reception and the waiters, when they look at a Latino, do not give us the same service as when someone of another race arrives.
   

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9. L

   Leslie VIP

   San Francisco7 reviews

   3.0

   Dined on 2 March 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Usually the gluten free pizza is off the charts delicious… but they were definitely off tonight. Pizza arrived first to the table both were at best barely warm and soft. Usually they are crispy with a perfect chew. Then the pastas arrived along with the salads. The pasta was at best warm. Great flavor but just barely warm. Kinda disappointing. We like the place so we’ll go back. And hope it was just an off night.
   

   La Pizza & La Pasta - Silicon ValleyResponded on 2 March 2025

   Ciao Leslie, Thank you for taking the time to tell us about your experience. At Eataly, we value hospitality and quality in our food, and what you described certainly doesn't meet our standards. On behalf of all of us at Eataly, I would like to apologize for failing to meet our standards on the day of your visit. Grazie,
   

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10. WG

    WanderinGourmet VIP

    San Francisco75 reviews

    5.0

    Dined on 1 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    The CAL AMARI FRITTI E ZUCCHINE was crispy and tender. Not oily at all. The RAVIOLI DI ZUCCA was flavorful and cooked perfectly. The waiter was attentive but not intrusive. The restaurant was very loud with many crying children (but it serves pizza and is attached to a shopping center so….) and it was freezing at our table. The waiter explained that the shopping center controls the temperature and that the table we were seated at had the vent directly overhead. I definitely will return knowing what the ambiance will be.
    

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