Landmark Prime Rib Restaurant - The Warwick Melrose Hotel Dallas

Review summary

1. K

   Karla

   Houston

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous! We enjoyed our evening with friends, the wait staff, and the food!
   

   Is this helpful?

   Report
2. J

   Jose

   Houston

   3 reviews

   5.0

   3 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Gene was really nice, the service and the food is always good.
   

   Is this helpful?

   Report
3. V

   Victor

   Palm Springs

   6 reviews

   vip
   5.0

   6 reviews

   Dined on 14 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding presentation and value server Connie was amazing
   

   Is this helpful?

   Report
4. D

   David

   Los Angeles

   40 reviews

   vip
   5.0

   40 reviews

   Dined on 8 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Connie, James, Scott and Patrick made the evening memorable. Our favorites were the tuna crudo, filet mignon, and prime rib. 
   

   Is this helpful?

   Report
5. K

   Karl

   East Texas

   2 reviews

   5.0

   2 reviews

   Dined on 26 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We wanted a nice dinner before going to the Dallas Symphony Orchestra. Lawry’s Prime Rib closed down so we decided to try The Landmark Prime Rib at the Warwick Melrose Hotel. They didn’t disappoint. We started in The Library (hotel bar) for cocktails before going to The Landmark for dinner. Beef tenderloin crostini as an appetizer. For the main course I had the Prime Rib, wife and daughter each had the special of the day, pasta with lobster that included a glass of wine. We finished the meal with crème brûlée and glasses of Port. Beautiful historic hotel with a beautiful dining room. Attentive staff, great service and great food. We will definitely return.
   

   Is this helpful?

   Report
6. D

   Debi

   Dallas

   50 reviews

   vip
   3.0

   50 reviews

   Dined on 21 October 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   A little disappointing. I eat at the Melrose occasionally and for special occasions. However, this particular day, they were short handed. I also missed Sarah who worked at the front desk for so long.
   

   Landmark Prime Rib Restaurant - The Warwick Melrose Hotel DallasResponded on 6 November 2024

   Hello Debi, and thank you for taking the time to to give us feedback on your recent visit to The Landmark Prime Rib. My sincerest apologies that our service fell short of your expectations. If and when you have time, I would love to speak to you in hopes to gain more details regarding your experience so I may address with our staff and management. I can be reached directly at the below number. Once again, my apologies and I hope we can speak soon. James Alexander DOFB 214-224-3185
   

   Is this helpful?

   Report
7. G

   Gordon

   Dallas

   94 reviews

   5.0

   94 reviews

   Dined on 15 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service by Dustin. Excellent food, as always. We celebrated a birthday and they made it very special. The Prime Rib was delicious. If anyone remembers Lawry’s Prime Rib (long gone), this Prime Rib is even better!
   

   Is this helpful?

   Report
8. L

   Lamar

   Washington DC

   8 reviews

   5.0

   8 reviews

   Dined on 13 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great atmosphere (just a bit noisy), great food, and great service.
   

   Is this helpful?

   Report
9. S

   Stephen

   Austin

   2 reviews

   5.0

   2 reviews

   Dined on 10 October 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   This was the best prime rib I’ve had in years. Service and ambiance very good.
   

   Is this helpful?

   Report
10. S

    STEPHEN

    Dallas

    85 reviews

    2.0

    85 reviews

    Dined on 5 October 2024

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 4

    We hoped this would be a good experience despite the negative reviews from some earlier guests. Unfortunately, that was not the case. My wife and I took our son and his wife for an anniversary dinner. The ambiance is charming. The wait staff could not have been more helpful and understanding. The music in the background was perfect. The rolling cart could not move between tables, so the food might as well have been fixed in the kitchen. The effect was lost. The food: my wife and I ordered the least expensive cut of roast beef, expecting it to be cut thin. We should have asked. It came as a medium cut, which was thicker than we wanted. It was chewy, and the potatoes were cold. The salad came as a required side with three dressings available. It had little lettuce. Our son and his wife ordered fillet mignon. Our son thought it was too chewy, so the waiter offered to substitute a cut of roast beef from the cart. It, too, was unetable.
    

    Landmark Prime Rib Restaurant - The Warwick Melrose Hotel DallasResponded on 8 October 2024

    Hello Stephen and thank you for taking the time to to give us feedback on your recent visit to The Landmark Prime Rib. My sincerest apologies that our product fell short of your expectations. If and when you have time, I would love to speak to you in hopes to gain more details regarding your experience so I may address with our Chef. I can be reached directly at the below number. Once again, my apologies and I hope we can speak soon. DOFB James Alexander 214-455-1717
    

    1 person found this helpful

    Report