La Pizza & La Pasta - Eataly Dallas

Review summary

1. M

   Mae

   VIP

   San Francisco

   1 review

   3.0

   1 review

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The food came out at different times. Some people got served 15 min before others. The bolognese tasted like jarred sauce for $29. The service was slow. Way too expensive for what you get.
   

   Is this helpful?

   Report
2. A

   Amy

   San Francisco

   17 reviews

   3.0

   17 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   The food was incredible. The service was slow. It took awhile for a server to ever come to us. There was also a toddler yelling much of the time, and it was completely inappropriate for this restaurant. That's on their parents though. Prices have gone up since we last dined here. For the prices, we should have been waited on better.
   

   • 
   • 

   Is this helpful?

   Report
3. O

   Omar

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely dining experience for my girlfriend and I on New Year's Eve. Staff was tentative and friendly, food was delicious, couldn't be happier with how it all turned out and will definitely be revisiting!
   

   Is this helpful?

   Report
4. C

   Cynthia

   Dallas

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   All 3 of us really enjoyed our meals! Our server was sweet and efficient. Will return!
   

   Is this helpful?

   Report
5. J

   John

   Dallas

   11 reviews

   1.0

   11 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   The service was not good at all! The food was just ok. Doubt we will go back!
   

   1 person found this helpful

   Report
6. L

   Laryssa

   Dallas

   1 review

   5.0

   1 review

   Dined on 25 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful Christmas Day lunch. Outstanding service, great ambiance.
   

   Is this helpful?

   Report
7. E

   Elizabeth Ann

   Dallas

   1 review

   4.0

   1 review

   Dined on 25 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   It was good the only thing I disliked was the restrooms. 2 individual rooms for either male or female. For the whole restaurant! There was a line all the time…. No air freshener on hand it was not pleasant at any point
   

   Is this helpful?

   Report
8. V

   Vikram

   Dallas

   1 review

   5.0

   1 review

   Dined on 25 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and food was really good as well……..
   

   Is this helpful?

   Report
9. D

   Dale

   VIP

   Dallas

   19 reviews

   1.0

   19 reviews

   Dined on 25 December 2024

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 3

   Made reservation for Christmas Eve family dinner. We have always enjoyed Eataly’s restaurants;however, things went down hill quickly. If you’re gonna be open for holidays(they are open for Christmas too) please make sure you are well stocked. First outage, my wife ordered a cocktail, “I’m sorry we don’t have the correct ingredients for your cocktail”, 2nd outage, would you like an appetizer? Yes, I’d like pane rustico (bread), I’m sorry we are out of that bread! WTH! 3rd outage, probably should’ve just left after this one, “we’d like 4 of the truffle special dishes and 3 other dishes with the “special” shaved truffles”…waitress “I’m sorry sir we are out of the winter truffles or any truffles for that matter. “ Can I still order the special oh yes sir we will just cover it in truffle oil. WTH! Joe Bastianich would not put up this! His best friend (Gordon Ramsay) says truffle oil is Sh**. If you don’t have the ingredients take it off the menu! Again. Should’ve just left at this point. We go ahead and order items that they have ingredients for…Dessert comes along, 4th outage, “I’d like an espresso and cappuccino”. I’m sorry our espresso machine is down. (Our reservation was 7:15pm I wonder if it was cleaned and then just tell customers it’s broke. ) “can we still order tiramisu? Of course!” Why you ask because it’s premade. “Ok we will take a Nutella pizza (for kids), a tiramisu and the chocolate budino.” Nutella pizza (made to order) comes out in 5 minutes. We set around another 5-10 minutes and waitress walks by “how is everything “ me,”be better if we could get the premade desserts.” “Oh I’m sorry sir”, comes back with desserts, 5th and final outage, I’m sorry sir we are out of SPOONS! We eat tiramisu and mousse with FORKS! Guess nobody had 2 minutes to wash 7 spoons Ready to blow my top I tell myself it’s Christmas and have my entire family and mother with us. I take it and just want to get home! $500+ later, party of 7.
   

   1 person found this helpful

   Report
10. D

    Dominique

    Orange County

    2 reviews

    4.0

    2 reviews

    Dined on 25 December 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 3

    The food was fantastic! Service was great but seemed stretched thin. The area of the restaurant we were in was noisy.
    

    Is this helpful?

    Report