Latitude 28

Review summary

1. M

   Michele

   Charleston

   8 reviews

   4.0

   8 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Brian was a good server! His recommendations were spot on. Glazed carrots were delicious! Drinks were very good from the bar. Lobster truffle Mac n cheese and the potato side were underwhelming. Dessert menu could use more desirable options like crème brûlée or tiramisu.
   

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2. J

   Jennifer

   VIP

   Las Vegas

   13 reviews

   5.0

   13 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful dining experience, the staff was exceptional! Food was amazing, grouper a little salty but everything else was delicious!
   

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3. A

   Amanda

   VIP

   Tampa

   26 reviews

   5.0

   26 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Thoroughly enjoyed our meal, there were many great bold flavors with all items ordered. I was pleasantly surprised to have food like that at a hotel. Definitely will return!
   

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4. T

   Teresa

   Washington DC

   1 review

   1.0

   1 review

   Dined on 3 January 2025

   1. Overall 1
   2. Food 4
   3. Service 4
   4. Ambience 5

   Food and drinks took entirely too long to come out. We arrived at 6:40 and didn’t eat until after 8:00.
   

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5. c

   cheryl

   Greater Boston

   4 reviews

   5.0

   4 reviews

   Dined on 30 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service was superb. Thank you Fabio. Food was great. Chicken was a very small portion of protein, too small, not enough. That is my only criticism.
   

   Latitude 28Responded on 3 January 2025

   Thanks for the feedback, Cheryl! We're thrilled to hear that you enjoyed our service, Fabio is great. We're sorry to hear that the chicken portion size didn't meet your expectations. We take all feedback seriously and will use your comments to improve. We'll certainly consider this as we continually strive to improve our dishes. We appreciate your review and look forward to serving you again soon! The Management Team at Latitude 28
   

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6. S

   Sean

   Wilmington

   2 reviews

   5.0

   2 reviews

   Dined on 28 December 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Outstanding dinner / the fish dinner was amazing to
   

   Latitude 28Responded on 3 January 2025

   Thanks for visiting us, Sean! We appreciate your feedback. We're thrilled to hear that you had an outstanding dinner at Latitude 28. It's great to know that you found our fish dinner amazing! We hope to welcome you back soon. Best, The Management Team
   

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7. M

   Maria

   Miami

   3 reviews

   3.0

   3 reviews

   Dined on 28 December 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   Food was food service terrible. Very over priced. Had a 7pm reservation. Waited over a half an hr just to put our drink order
   

   Latitude 28Responded on 3 January 2025

   Thanks for taking the time to write this review. We're sorry to hear that your experience with us didn't meet your expectations. We strive to provide excellent service, and it's clear we fell short in your case. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to serve you better in the future. The Management Team at Latitude 28
   

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8. M

   Martin

   VIP

   Charlotte

   5 reviews

   4.0

   5 reviews

   Dined on 27 December 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   I've dined in JW Marriotts before and this is one of the better concepts. The menu is simple but very well executed. The vibe was great and the service good although they only had 2 servers at peak dinner. It took forever to place orders and get food, but my server shared up front they were short staffed. There was a VIP table that received much of the attention so the rest of the restaurant suffered super slow service. I did appetizer, salad, entree and desert and everything was delicious. All in all, it was a good experience and I would dine there again.
   

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   Latitude 28Responded on 3 January 2025

   Thanks for visiting us and taking the time to write this review. We're thrilled to hear that you enjoyed your dining experience at Latitude 28. It's great to know that you appreciated our new menu and the vibe of our restaurant. We apologize for the delay in service you experienced. We are always working on improving. We're glad that you enjoyed your appetizers, salads, entrees, and desserts. We look forward to welcoming you back soon. Best regards, Latitude 28 Management Team
   

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9. b

   bryan

   VIP

   Seattle

   7 reviews

   5.0

   7 reviews

   Dined on 25 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I recently dined at Latitude 28 and was thoroughly impressed by the entire experience! The ambiance was vibrant and inviting, making it the perfect spot for a delightful meal. Our server, Melina, truly elevated the experience with her exceptional service—she was attentive, knowledgeable, and genuinely enthusiastic about the menu. Melina made great recommendations that perfectly complemented our tastes, ensuring we had a memorable dining experience. The food was delicious, and the combination of flavors was nothing short of spectacular. I can't wait to return to Latitude 28 for another wonderful evening!
   

   Latitude 28Responded on 3 January 2025

   Hey Bryan, We're overjoyed to hear that you had such a wonderful experience at Latitude 28! It's fantastic to know that our ambiance, vibrant food, and attentive service all contributed to your memorable meal. This will be shared with Melina. We're especially proud that you enjoyed our flavors and found our recommendations to your liking. Your kind words mean the world to us and we can't wait to welcome you back for another delightful evening. Thank you for taking the time to write this glowing review! Happy New Year and all the best in 2025! The Management Team at JW Marriott Restaurants Clearwater Beach
   

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10. G

    GARRICK

    Las Vegas

    23 reviews

    5.0

    23 reviews

    Dined on 25 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great Christmas dinner out tonight @ Latitude 28 @ JW Marriott on Clearwater Beach. Everything was excellent!
    

    Latitude 28Responded on 3 January 2025

    Wow! Thank you for sharing that you had an excellent Christmas dinner at Latitude 28! It's wonderful to know that our food, service, and value all contributed to a memorable experience for you. We always strive to provide the best for our guests and your feedback is a testament to our efforts. We look forward to welcoming you back to JW Marriott on Clearwater Beach for many more celebrations. Happy New Year and all the best in 2025! The Management Team at JW Marriott Restaurants Clearwater Beach
    

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