LB Steak - San Ramon

Review summary

1. TN

   TheresaN

   Seattle1 review

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Food was okay. I have better steak at less price at the same type restaurant
   

   LB Steak - San RamonResponded 1 day ago

   Thanks for visiting us, TheresaN. We're sorry to hear that your experience at LB Steak - San Ramon didn't quite hit the mark. We take pride in our food, and it's disappointing to know that you found it subpar compared to other steakhouses. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to impress you in the future. LB Steak - San Ramon, The Management Team
   

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2. OT

   OpenTable Diner

   Sacramento2 reviews

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I recently made a reservation for a birthday dinner, and unfortunately, the experience was a major letdown, effectively ruining the celebration. Despite making a special request prior to our reservation and confirming upon arrival, those requests were ignored. The service was inattentive, with staff who seemed indifferent to our needs. The food lacked flavor and did not meet the standards expected from a steakhouse. I had chosen what I believed were the best seats in the house, but they certainly weren’t. We suggested a table two down, only to be told it was reserved for a party that never arrived. By the time we finished, that table was still unused, which felt both pathetic and rude. Additionally, despite mentioning it was a birthday celebration, there was no acknowledgment of the occasion—no simple "Happy Birthday" to make the evening feel festive. Overall, this experience was disappointing and failed to create the celebratory atmosphere we had hoped for. I will not be returning to this location in the future.
   

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3. OT

   OpenTable Diner VIP

   San Francisco1 review

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Last night was our 2nd visit to LB Steak and we were looking forward to our dinner here but was left disappointed. I ordered a rib eye rare and my boyfriend ordered a New York medium-rare. Somehow the plates got mixed up along with the sauces when they were brought out to us. The steaks' cuts even looked incorrect and when addressed to management and the kitchen they insisted we had the correct plates. Partway through we realized that the textures and the doneness were off, and when we compared the middles we confirmed we were eating the wrong steak and ended up switching plates. That fact that management and the kitchen couldn't visually tell the difference between a ribeye and New York was concerning. As a steakhouse, that's a pretty big miss. I will callout that our server was great, but the service rating is for management dismissing our concerns about the mix up. As for the food, the steak was just okay, and the knives provided needed sharpening. The New York had a fair amount of untrimmed fat (not talking about the standard fat cap) and silver skin left on it. All in all, we spent about $250 for okay steaks and a mix up that let us down and has us looking for another steakhouse (which is unfortunate because their bread pudding is incredible).
   

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4. A

   Anees

   Los Angeles6 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The steak was good. The sea bass bites we ordered for appetizer did not taste right - would not order it again.
   

   LB Steak - San RamonResponded 3 days ago

   Hey Anees, We're glad to hear that you enjoyed our steak at LB Steak - San Ramon! We're sorry to hear that our sea bass appetizer didn't meet your expectations. We appreciate your feedback and will definitely take it into consideration as we continually strive to improve our dishes. Thank you for choosing us and we hope to serve you again soon. Best, The Management Team
   

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5. K

   Karlene VIP

   San Francisco40 reviews

   5.0

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The high quality of food and friendly professional service is consistent each time we go to LB Steak in San Ramon. An appealing, well maintained, ambiance completes a wonderful experience.
   

   LB Steak - San RamonResponded 6 days ago

   Thanks for the review, Karlene! We're thrilled to hear that you consistently enjoy your experiences at LB Steak - San Ramon. We take pride in providing top-notch food and friendly service, and it's wonderful to know that our ambiance adds to that. We appreciate your feedback on the value and look forward to welcoming you back soon.
   

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6. V

   Victoria VIP

   San Francisco100 reviews

   5.0

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent meal! Lobster bisque was sublime (but could have been hotter), and filet was cooked to perfection. Great service too!
   

   LB Steak - San RamonResponded 6 days ago

   Thanks for the review, Victoria! We're thrilled to hear that you enjoyed your meal at LB Steak - San Ramon. It's great to know that our lobster bisque and filet were to your liking. We're also glad that you found our service excellent. We strive to provide our guests with an exceptional dining experience, and your feedback lets us know we're on the right track. We hope to see you again soon!
   

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7. OT

   OpenTable Diner

   San Francisco1 review

   5.0

   Dined on 20 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience with our serve Ana will def be back
   

   LB Steak - San RamonResponded 6 days ago

   Hi, We're overjoyed to hear that you had a great experience at LB Steak - San Ramon! It's wonderful to know that you enjoyed our food and service. Your kind words truly mean a lot to us. We're looking forward to your next visit. See you soon! Best regards, The Management Team
   

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8. A

   Amanda VIP

   San Francisco13 reviews

   4.0

   Dined on 19 February 2025

   1. Overall 4
   2. Food 2
   3. Service 3
   4. Ambience 3

   The food was just okay. Someone in our party requested their meat well done and emphasized they really meant well, but the steak was bleeding when they cut into it. I ordered medium & my ends were well done and dry, but medium in the center. The sides were ok, but overall, for the price, it’s not worth it.
   

   LB Steak - San RamonResponded on 23 February 2025

   Dear Amanda. Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with us didn’t fully meet your expectations. Ensuring our guests receive meals prepared to their liking is very important to us, and we regret that we missed the mark with your steaks. Your comments will be shared with our culinary team so we can continue to improve. We truly appreciate your visit and your honest feedback, and we hope to have the opportunity to serve you again in the future for a better experience. If there’s anything we can do to make things right, please don’t hesitate to reach out. Best wishes, Sarper Oztemiz General Manager LB Steak Bishop Ranch
   

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9. W

   William

   San Diego5 reviews

   5.0

   Dined on 18 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a delightful dining experience at LB Steakhouse — the service is attentive, cordial and friendly making the experience “the best” - shout to Jonathan who does a great job ,enjoys his work and makes you feel welcome. Thank you
   

   LB Steak - San RamonResponded on 19 February 2025

   Thanks for the feedback, William! We're thrilled to hear that you had a delightful dining experience at LB Steak - San Ramon. It's wonderful to know that our team made you feel welcome and that you found our service to be attentive and friendly. We're also glad to know that you had a great experience with our food. Your kind words mean a lot to us and we look forward to serving you again soon.
   

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10. R

    Robin VIP

    San Francisco40 reviews

    5.0

    Dined on 17 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The steak sandwich is excellent as is the lobster roll. Their bread is amazing! But the best thing we had was the tuna tartare.
    

    LB Steak - San RamonResponded on 19 February 2025

    Thanks for the review, Robin! We're thrilled to hear that you enjoyed our steak sandwich and lobster roll. It's wonderful to know that our bread also stood out for you. We're also glad that our tuna tartare was a memorable dining experience for you! We strive to provide excellent food and service to all our guests, and your feedback is a testament to our efforts. We look forward to serving you again soon at LB Steak - San Ramon.
    

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