Le Colonial - Lake Forest

Review summary

1. D

   Dan

   VIP

   Chicago

   15 reviews

   2.0

   15 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 4

   Our party of 6 was celebrating a milestone birthday, while the food was absolutely delicious, the service was extremely inattentive. Our server must have had far too many tables or was preoccupied with other tasks elevate in the restaurant because he seldom visited us. At the restaurants price point, I find this inexcusable and will likely not return with my family.
   

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2. T

   Tom

   VIP

   Chicago

   19 reviews

   4.0

   19 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Service was slow. Had to ask for someone to come and take a drink order and at 6:00 the restaurant was not busy. Food was excellent as usual and the space and decor are excellent.
   

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3. C

   Chris

   VIP

   Chicago

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything we ordered was excellent and the staff was great about suggesting dishes and cocktails/wine we would like.
   

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4. M

   Molly

   Chicago

   14 reviews

   5.0

   14 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As usual, Le Colonial Lake Forest did not disappoint. The ambiance is gorgeous, we were spoiled by our waiter, and the food was outstanding. A fantastic place to spend time with dear friends and loved ones. Thank you Le Colonial Lake Forest for another stellar meal and experience.
   

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5. BD

   BorisD

   VIP

   Chicago

   4 reviews

   3.0

   4 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   I made reservation through opentable. When we got there, we've been told that we don't have a reservation, they could not find it and we have to wait 45 minutes. I showed a screenshot of it and all of a sudden, they found it in different day, so they said. They were able to sit us fimally, not in main dining room, on the terrace. It was not very nice experience after all that. The food and service were good. The way the restaurant handeled the situation with loosing our reservation, was simply disappointing. Not sure if I'll be going there again.
   

   Le Colonial - Lake ForestResponded 3 days ago

   Thanks for the feedback, Boris. We're glad to hear that you enjoyed our food and service. However, we're truly sorry that your reservation experience didn't go as smoothly as you'd hoped. We understand how frustrating it can be to have a reservation unexpectedly cancelled, and we apologize for any inconvenience caused. We appreciate your patience and understanding, and we're glad that you're willing to give us another chance. We hope to have the opportunity to make it up to you in the future. Our sincerest apologies again. Respectfully, Paul Passig General Manager
   

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6. R

   Rebecca

   VIP

   Chicago

   32 reviews

   5.0

   32 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great hospitality, amazing food, colorful, decorations would definitely go back
   

   Le Colonial - Lake ForestResponded 3 days ago

   Thanks for the review, Rebecca! We're thrilled to hear that you enjoyed our food, decor, and service at Le Colonial - Lake Forest. We strive to provide an amazing dining experience for all our guests, and your kind words are a testament to that. We're looking forward to your next visit. Cheers! Paul Passig General Manager
   

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7. J

   Julie

   VIP

   Chicago

   6 reviews

   5.0

   6 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good & ambience were great! The drinks were crazy expensive
   

   Le Colonial - Lake ForestResponded 3 days ago

   Thanks for the review! We're thrilled to hear that you enjoyed the ambience and drinks at Le Colonial - Lake Forest. We always strive to provide a great experience for our guests, and we're glad that we met your expectations. We understand your concern about the pricing of our drinks and appreciate your feedback. We hope to see you again soon! Cheers! Paul Passig General Manager
   

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8. AJ

   AmandaJ

   VIP

   Chicago

   4 reviews

   3.0

   4 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Had a 5 pm rez, hurried us through dinner, tried to clear plates as we were eating, thought the food was very over priced for what it was-no free birthday dessert either which is a little ridiculous given what you’re spending.
   

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9. J

   JOHN

   VIP

   Chicago

   8 reviews

   5.0

   8 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our wait person was wonderful and added to the enjoyment of the food . I must express one bus person was too eager to clear our table . It seemed like she just wanted us to leave so she could go home or something. I sake for more crisps for our tar tar and you would think it was a mystery! All jn all it was a great dinner . Far from our first time there and we love love love this restaurant! WE WILL BE BACK!
   

   Le Colonial - Lake ForestResponded 5 days ago

   Thanks for the feedback, John! We're thrilled to hear that you enjoyed your dinner at Le Colonial - Lake Forest. It's great to know that our team's efforts added to your enjoyment. We do apologize for the less than perfect experience you had with the bus person. We strive for the best service possible, and your feedback helps us improve. We're looking forward to your next visit and we will ensure that we find out who your server was and pass along the kind words. Best! Paul Passig General Manager
   

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10. C

    Carrie

    VIP

    Chicago

    8 reviews

    5.0

    8 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always excellent and we had a fabulous server tonight too!
    

    Le Colonial - Lake ForestResponded 5 days ago

    Thanks for the feedback! We're thrilled to hear that you had a fantastic experience at Le Colonial - Lake Forest and that our team made your visit even more enjoyable. We always aim to deliver excellent food and service, so we're glad to know we hit the mark for you. We look forward to welcoming you back soon! Best! Paul Passig General Manager
    

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