Legal Sea Foods - Burlington Mall

Review summary

1. T

   Tammy

   Greater Boston

   1 review

   3.0

   1 review

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Fish taco was horrible. Very little fish, very little seasoning, contained mainly red cabbage.
   

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2. C

   Christine

   Amarillo

   14 reviews

   4.0

   14 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Delicious food! Only one small suggestion to bring out the soups/apps for everyone at the same time.
   

   Legal Sea Foods - Burlington MallResponded 1 day ago

   Dear Christine, Thank you very much for the positive feedback! We are so pleased that you enjoyed your experience. Thanks so much for joining us and we look forward to serving you at your next visit! Best, Reggie Dias General Manager
   

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3. k

   kim

   VIP

   Greater Boston

   2 reviews

   1.0

   2 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Food was really disappointing. Was excited to see new space. It unfortunately felt like a cafeteria. Has gone down quite a bit. Too expensive for this.
   

   Legal Sea Foods - Burlington MallResponded 1 day ago

   Thanks for the feedback, Kim. We're sorry to hear that your experience at Legal Sea Foods didn't meet your expectations. We understand that our new space was exciting and we're disappointed to hear that it felt like a cafeteria. We also understand your concerns about the pricing. We're continuously working to provide the best value to our customers. We appreciate your feedback and hope to have another chance to impress you in the future. Best, The Management Team Legal Seafoods Burlington
   

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4. M

   Mary

   Greater Boston

   2 reviews

   1.0

   2 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   We have eaten at many of the Legal Seafood locations over the years. We only go to the Burlington location because of proximity to our home. All of the other locations have been excellent! For some reason we have never had a good experience with the Burlington location. There are just way too many things that went wrong with this visit. WE WILL NOT BE BACK TO THIS LOCATION !!
   

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5. R

   Rick

   VIP

   Greater Boston

   6 reviews

   5.0

   6 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Consistently good in all regards, Our go-to place for when we want to venture from our hometown favorite.
   

   Legal Sea Foods - Burlington MallResponded 2 days ago

   Dear Rick, Thank you very much for the positive feedback! We are so pleased that you enjoyed your experience. Thanks so much for joining us and we look forward to serving you at your next visit! Best, Reggie Dias General Manager
   

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6. J

   Jade

   Tahoe

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   We have been to legal foods many times as our daughter attended Boston college under grade and grad school. Sorry to say this not legal foods of old…for example my clam linguini had 3 yes 3 small clams and a sauce with no seasoning….our bill for for four was $342 dollars before tip…all in all a major disappointment.
   

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7. K

   Kate

   Greater Boston

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food was superb. best haddock I have eaten in a long time.. plenty of food. Service was top notch!
   

   Legal Sea Foods - Burlington MallResponded 4 days ago

   Dear Kate, Thank you very much for the positive feedback! We are so pleased that you enjoyed your experience. Thanks so much for joining us and we look forward to serving you at your next visit! Best, Reggie Dias General Manager
   

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8. J

   John

   Greater Boston

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Perhaps they were short staffed on Christmas, but the overall experience was disappointing. One incorrect meal delivered. Food was average.
   

   Legal Sea Foods - Burlington MallResponded 1 day ago

   Hey John, Thank you for taking the time to share your experience at Legal Sea Foods. We're sorry to hear that your visit was less than perfect. We understand that there were some issues with your food and service, and we apologize for any inconvenience this may have caused, especially on Christmas. We strive to provide excellent food and service, and it's clear we fell short in your case. We appreciate your feedback and will certainly use it to improve our service moving forward. We hope you'll give us another chance to make it up to you. Best, The Management Team Legal Seafoods Burlington
   

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9. D

   David

   Greater Boston

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   One of the few restaurants open on Christmas. Food was good. Service was excellent. Prices were on the higher side.
   

   Legal Sea Foods - Burlington MallResponded 4 days ago

   Dear David, Thank you very much for the positive feedback! We are so pleased that you enjoyed your experience. Thanks so much for joining us and we look forward to serving you at your next visit! Best, Reggie Dias General Manager
   

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10. C

    Carole

    Greater Boston

    2 reviews

    5.0

    2 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Everything was so nice! Waitress and helpers were kind and considerate. Food was outstanding. Crab cakes wow!
    

    Legal Sea Foods - Burlington MallResponded 4 days ago

    Dear Carole, Thank you very much for the positive feedback! We are so pleased that you enjoyed your experience. Thanks so much for joining us and we look forward to serving you at your next visit! Best, Reggie Dias General Manager
    

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