Legal Sea Foods - Chestnut Hill

Review summary

1. M

   Mark

   Greater Boston

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Disappointing visit. Table location was poor, service was slow and did not check with us for needs for a long time. Food was fine, but overpriced. We have eaten here many times dating back to the old location, but not sure we will return.
   

   Legal Sea Foods - Chestnut HillResponded 1 day ago

   Hello Mark, Thanks for the feedback. We're sorry to hear that your recent experience didn't meet your expectations. We aim to provide excellent service and value, and it seems we fell short this time. We take your comments about the table location and service speed seriously and will use them to improve. We're glad to hear that you enjoyed the food but understand that we need to continue delivering that quality to maintain our reputation. We hope you will give us another chance to serve you better in the future. Sincerely, Amy Murphy GM
   

   Is this helpful?

   Report
2. M

   Myra

   Greater Boston

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The place was full and buzzing ….. still our waiter was friendly, attentive and efficient. Our food came quickly and was delicious!
   

   • 

   Legal Sea Foods - Chestnut HillResponded 1 day ago

   Hey Myra, We love to hear that you had a fantastic dining experience! It's great to know that you found our service attentive and efficient as well as the food quick and delicious. Thank you for taking the time to share your experience. We look forward to serving you again soon! Warm Regards, Amy Murphy GM
   

   Is this helpful?

   Report
3. d

   david

   Greater Boston

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Nothing special, good atmosphere good service good price for the amount of food
   

   Legal Sea Foods - Chestnut HillResponded 1 day ago

   Hello david, Thank you for your review. I think getting good service is always special. It enhances the whole experience when dining out. We hope to see you again in the future. Sincerely, Amy Murphy GM
   

   Is this helpful?

   Report
4. R

   Reva

   Greater Boston

   17 reviews

   5.0

   17 reviews

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our server was excellent, our orders were taken promptly, and he was exceptionally knowledgeable about everything on the menu. Each dish arrived on time and perfectly cooked, exactly what we had hoped for.
   

   Legal Sea Foods - Chestnut HillResponded 7 days ago

   Hello Reva, We're thrilled you had such a wonderful experience during your last visit. Hearing that your server, Neil, was knowledgeable, gave prompt service, and your dishes were perfectly cooked puts a smile on our faces. We appreciate your feedback and will continue to work on providing the best value and dining experience. We hope to see you again soon! Sincerely, Amy Murphy GM
   

   Is this helpful?

   Report
5. F

   Frank

   Greater Boston

   1 review

   5.0

   1 review

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was very good. Service was quick & attentive. As with everything meals can be pricey
   

   Legal Sea Foods - Chestnut HillResponded 7 days ago

   Hello Frank, Thank you for the kind feedback. We love hearing that your special occasion was made that much better with the food and quick and attentive service Kaydia gave. We look forward to your next visit. Sincerely, Amy Murpjhy GM
   

   Is this helpful?

   Report
6. K

   Karen

   Greater Boston

   1 review

   5.0

   1 review

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A very nice time at legal seafood friday night. Great food service was spot on. We even brought some food home and it was delicious and you know I have to say the drinks were a nice size. We will come back again.
   

   Legal Sea Foods - Chestnut HillResponded on 17 November 2024

   Hello Karen, We're thrilled to hear that you had a great time dining Friday night. We love hearing that you enjoyed our food, service, and drinks, and found them to be spot on. We're glad you enjoyed the food, and we hope to see you again soon! Sincerely, Amy Murphy GM
   

   Is this helpful?

   Report
7. A

   Andrea

   Greater Boston

   5 reviews

   3.0

   5 reviews

   Dined on 13 November 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 2

   Service was decent but ambiance is mediocre at best and so was the food. Way overpriced when considering all of that.
   

   Legal Sea Foods - Chestnut HillResponded 7 days ago

   Hello Andrea. We appreciate your feedback. We're sorry to hear that our ambiance and food didn't meet your expectations. We strive to provide a comfortable dining experience for all our guests and we're sorry to hear that we fell short this time. We also understand your concern about our pricing. We believe in providing the best quality food and service for a fair price. We'll take your feedback into account as we continually work to improve. We hope you'll give us another chance to serve you better in the future. Sincerely, Amy Murphy GM
   

   Is this helpful?

   Report
8. S

   Shelby

   Greater Boston

   17 reviews

   vip
   2.0

   17 reviews

   Dined on 10 November 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Poor server experience. Super slow, some of our food didn’t come. One dinner was missing and came after everyone else was finished.
   

   Is this helpful?

   Report
9. R

   RALPH

   Greater Boston

   24 reviews

   vip
   5.0

   24 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The quality of the sushi and sashimi were clean, fresh, and divine. Legals red sangria mix is a perfect balance to every meal. Absolute 100% attention given to special allergy meals by the entire staff, and presented by the manager.
   

   Legal Sea Foods - Chestnut HillResponded on 13 November 2024

   Hello RALPH, Thank you for the glowing review! We always appreciate the positive feedback letting us know that we're doing something right. We look forward to seeing you again soon. Regards, Amy Murphy GM
   

   Is this helpful?

   Report
10. E

    Ellen

    Greater Boston

    62 reviews

    vip
    4.0

    62 reviews

    Dined on 9 November 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 3

    Everything we ate was excellent- but service was slow and inattentive. Tables too close, so very noisy. Ladies room not attended to. So overall was not as good as usual. Prefer Framingham location!
    

    Legal Sea Foods - Chestnut HillResponded on 13 November 2024

    Hello EllenH, I'm thrilled to hear that you enjoyed our food to be excellent. I apologize for the slow service and the issues with the ladies' room and noise level. We value your feedback and will use it to improve our service. Sincerely, Amy Murphy GM
    

    Is this helpful?

    Report