Legal Sea Foods - Chicago

Review summary

1. A

   Ann

   Philadelphia

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful dinner with view of the river. Our server (Paris) was excellent; she made some great recommendations for drinks and our meal and they were perfect options and tasted great. Totally recommend and it will be a wonderful option come Spring with outdoor seating.
   

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2. m

   matthew

   Chicago

   106 reviews

   vip
   1.0

   106 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Terrible! Poor service food quality terrible. Decor is red lobster like and the prices are stupid high. Charged for tea refills never brought half my order and argued with my guest about fried fish tacos v blackened! Avoid. They did offer to not charge for my soup they never brought! Made hit tea from iced tea with hot water! Avoid avoid avoid
   

   Legal Sea Foods - ChicagoResponded 1 day ago

   Hello Matt, We're truly sorry to hear about your recent experience at Legal Sea Foods - Chicago. We pride ourselves on our food quality and service, and it's disappointing to hear that we didn't meet your expectations. We understand your concerns about our decor and pricing, and we apologize if you felt our prices were steep. We'll definitely take your feedback into account as we strive to improve. We hope you'll give us another chance to make it right. Best regards, The Management Team
   

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3. M

   Michael

   Chicago

   284 reviews

   vip
   5.0

   284 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another great dining experience. Nick and Georgie at the bar giving their usual outstanding service. Had my favorite tuna burger; always awesome.
   

   Legal Sea Foods - ChicagoResponded 2 days ago

   Hello Michael, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your dining experience at Legal Sea Foods - Chicago. It's wonderful to know that our service met your expectations and that you loved our favorite tuna burger. We appreciate your feedback and look forward to serving you again soon. Best regards, The Management Team
   

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4. A

   Alexis

   Chicago

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service and food were amazing! My only complaint would be our soup was lukewarm... otherwise great!
   

   Legal Sea Foods - ChicagoResponded 2 days ago

   Thanks for the feedback! We're thrilled to hear that you enjoyed our food and service at Legal Sea Foods - Chicago. We're sorry to hear about the temperature of our soup, and we'll certainly look into this matter. We're committed to providing the best dining experience for our guests and your feedback is invaluable. We look forward to serving you again soon! LSF- Chicago Managment
   

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5. A

   Adnan

   Chicago

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   The best thing was the bread and butter, lobster roll and fries were decent I ordered a side of steamed veggies, only broccoli was given. The fish was over cooked and lobster bisque soup was one of the worst I have had, cold and no taste
   

   Legal Sea Foods - ChicagoResponded 4 days ago

   Dear Adnan, I would like to extend my sincere apologies for your experience at Legal Sea Foods. We appreciate the feedback and take these comments very seriously. Thank you for your time. Best, Steve Barstis, General Manager
   

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6. M

   Mark

   Minneapolis

   5 reviews

   2.0

   5 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Disappointing experience overall. Service was slow, food was overdone. A steak that was ordered as medium was served well done. Clam chowder ordered as an appetizer was served with the entrees. The server repeated that the kitchen was slow.
   

   Legal Sea Foods - ChicagoResponded 4 days ago

   Hi Mark, We're really sorry to hear about your recent experience at Legal Sea Foods - Chicago. We strive to provide our guests with a great dining experience and it seems we fell short this time. We're disappointed to hear about the overcooked steak and the delay in service. We appreciate your feedback and will definitely use it to improve our service speed and quality. We hope you'll give us another chance to make it right. Best, The Management Team
   

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7. J

   Jai

   Chicago

   5 reviews

   4.0

   5 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Too a long time to get seated. Some beers and some of the menu items were out
   

   Legal Sea Foods - ChicagoResponded 3 days ago

   Dear Guest, Thank you for writing and sharing this feedback! We appreciate all of your comments and will address these few areas of concern with our staff. Please get in touch the next time you are joining us and we will ensure a better experience. Thanks again and we hope to see you again soon. Best, Steve Barstis, General Manager
   

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8. p

   peter

   Indiana

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Worst dinning experience ever. They have a lot of kinks to work out. After four months it should be better. Food is good. View is great. Kitchen coordination is poor. Long waits, cold food. I want them to succeed, but they have a lot of work to do. Hopefully, they fix it.
   

   Legal Sea Foods - ChicagoResponded 4 days ago

   Thanks for the review, Peter We're sorry to hear that your recent experience at Legal Sea Foods - Chicago didn't meet your expectations. We take your comments about the service and food quality seriously and will certainly work on improving these areas. We're glad you enjoyed the view and food, and we hope you'll give us another chance to impress you in the future.
   

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9. OT

   OpenTable Diner

   Chicago

   2 reviews

   vip
   1.0

   2 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Really disappointed in the food and service, would not go to again
   

   Legal Sea Foods - ChicagoResponded 4 days ago

   Thanks for visiting us at Legal Sea Foods - Chicago. We're truly sorry to hear that your experience did not meet your expectations. We always aim to provide excellent food and service, and we're disappointed that we fell short during your visit. Your feedback is important to us and we will certainly use it to improve. We hope you would consider giving us another chance in the future. Thank you for your honesty. LSF - Chicago Management
   

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10. D

    Dan

    Chicago

    11 reviews

    4.0

    11 reviews

    Dined 5 days ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Decor and ambiance were very nice. Noise level was low to moderate even though the restaurant was very full. Food was very good, and portion sizes were on the larger side. Drinks were priced on the more expensive side but typical for downtown eateries. Service level was very good and our server although young was extremely competent. menu was not as extensive as I thought it would be and there were a couple of items that surprised me that were not listed such as scallops. Overall, very good dining experience and a very good value for the money.
    

    Legal Sea Foods - ChicagoResponded 4 days ago

    Dear Dan, Thank you very much for the positive feedback! We are so pleased that you enjoyed your experience. Thanks so much for joining us and we look forward to serving you at your next visit! Best, Steve Barstis, General Manager
    

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