Legal Sea Foods - Chicago

Legal Sea Foods - Chicago reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. N

   Nakita

   Chicago3 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My experience was everything my waiter was Chris and another guy can’t remember his name but he was very nice good customer service thank you
   

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2. H

   Harry

   Chicago3 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, service and an excellent view of the river!
   

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3. E

   Edwin VIP

   New York City14 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Highly recommend! Great food with an amazing view!
   

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4. R

   Rosemary

   Chicago16 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   Food was ok, nothing special. We missed the menu of lunch specials so may return to try those, altho it would have been nice to see them before we ordered. Service was good, they seem a bit disorganized
   

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5. R

   Rob

   Chicago5 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 2
   4. Ambience 3

   Oyster happy hour is the best deal in the city!!!!
   

   Legal Sea Foods - ChicagoResponded 5 days ago

   Hi Rob, Thank you for dining with us and for taking the time to leave a review. We’re so glad to hear you enjoyed our oyster happy hour. It really is one of the best deals in the city, and we’re happy you think so too! While we're thrilled you loved the food and value, I want to sincerely apologize that the service didn’t meet your expectations. We’re addressing this internally to ensure every part of the experience reflects the high standards we aim to uphold. We hope to welcome you back again soon for another great visit. Oysters and all! Warm regards, Katelyn Partee General Manager Legal Sea Foods
   

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6. K

   Kia

   Chicago1 review

   2.0

   Dined on 11 May 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   They ran out of Lobster, Sea Bass and Brussel Sprouts. There was a very long wait. The waitstaff were very pleasant and tried to make the best out of it, but it was an unfortunate first experience.
   

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7. R

   Ryan VIP

   Chicago1 review

   1.0

   Dined on 11 May 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   The restaurant has a complete meltdown on Mother's Day. We had a 5:30 reservation, didn't get seated until 6:20. When ordering appetizers we were told they were out of clam chowder, so we switched to lobster bisque. Finally got around to ordering entrèes around 7pm, and only then were told they were out of all lobster based dishes. With 2 young children, we ended up leaving and eating burritos at home for Mother's Day. On the plus side, weren't charged for the oysters and drinks that arrived before we gave up We will never again try going here on a popular day.
   

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8. M

   Matt VIP

   Chicago4 reviews

   1.0

   Dined on 11 May 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Sat down for dinner - 15 minutes Before some one acknowledge they were our waiter. Drinks came another 15 minutes later - we saw that they were slow so when the waiter wanted our appetizer order we gave him our whole order. 30 minutes after our drinks came out one of our appetizers was given to us - 20 minutes later our 2nd App came out - COLD calamari? After another 20 minutes we asked about our main dishes .. 15 minutes later we asked for the check and said we don’t want our meals - they appeared COLD - disappointing to say the least had gone one time earlier in the year for lunch it was fine - Mothersday it was apparent they were way in over their heads. To many large tables to serve at one time my guess —
   

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9. A

   Alicia VIP

   Chicago2 reviews

   1.0

   Dined on 11 May 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   The service was one of the worst experiences we’ve ever had. We were at the table for 2 hours and barely saw our waitress. It took 15 mins for someone to greet us at the table and another 45 mins to an hour for all of our starters to arrive. We asked several times for someone to check on our main dishes but could not get an update. When it finally came out after sitting for two hours, it was cold or burnt. There needs to be new management before I return here. This was on Mother’s Day 2025.
   

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10. OT

    OpenTable Diner

    Chicago4 reviews

    1.0

    Dined on 11 May 2025

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 3

    Very bland and tasteless food. We ordered numerous appetizers and numerous main entrees and not a single thing impressed us. In fact some plates we didn’t want to eat any more after one bite.
    

    Legal Sea Foods - ChicagoResponded 7 days ago

    Hi, I'm truly sorry to hear that your meal was disappointing, especially on such an important day. This experience falls far short of the quality and flavor we strive for, and I’d greatly appreciate the chance to speak with you directly to make things right—please reach out to me at kpartee@legalseafoods Warm regards, Katelyn Partee General Manager, Legal Sea Foods
    

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