Legal Sea Foods - Copley Place

Review summary

1. S

   Steven

   New York City

   7 reviews

   4.0

   7 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 2

   I enjoy the lunch lobster roll special. This time however they would not substitute corn for French fries without trying to charge me for the full cost of the vegetable. I think the portion size was smaller than it used to be. Over all the food is good and we have lunch here every time we visit Boston
   

   Legal Sea Foods - Copley PlaceResponded today

   Dear Steven, Thanks for visiting us at Legal Sea Foods - Copley Place. We appreciate your feedback and are glad to hear that you enjoy our lobster roll special. We apologize for the inconvenience caused by the change in your side dish. We understand your concern and we're sorry for any confusion caused. We assure you that we are always striving to improve our food portions and we'll take your feedback into account. We hope to see you again soon! Best regards, Maura Daniel, General Manager
   

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2. F

   Frank

   Las Vegas

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   It was ok. Not good Not fresh. Smelled fishy right when we walked in.
   

   Legal Sea Foods - Copley PlaceResponded today

   Dear Frank, I would like to extend my sincere apologies for your experience at Legal Sea Foods. We appreciate the feedback and take these comments very seriously. If agreeable with you, I would like to learn more so that I may address the issues with my staff. Please contact me at 617-266-7775 at your convenience. Thank you for your time and I look forward to speaking with you soon. Best, Maura Daniel, General Manager
   

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3. M

   MiMi

   Los Angeles

   10 reviews

   vip
   2.0

   10 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 5
   3. Service 3
   4. Ambience 3

   The hostess told us, at 12 :30 pm, there were no larger tables available. We ended up placing a few of our dishes on the floor. When I went to the rest room, it was obvious there were many larger empty tables interspersed with patrons. I would neither go back, nor ecommend this poor level of service to any of my friends.
   

   Legal Sea Foods - Copley PlaceResponded today

   Dear Robert, I would like to extend my sincere apologies for your experience at Legal Sea Foods. We appreciate the feedback and take these comments very seriously. If agreeable with you, I would like to learn more so that I may address the issues with my staff. Please contact me at 617-266-7775 at your convenience. Thank you for your time and I look forward to speaking with you soon. Best, Maura Daniel, General Manager
   

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4. C

   Carol

   N. Ireland

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Varied menu, 9 people but all food served together and all hot. Everyone appreciated the food from steak and lobster to clams and swordfish. Our server was good enough to rate spectacular. For value and enjoyment, best dining experience we had in vicinity of Copley Place in 4 evenings.
   

   Legal Sea Foods - Copley PlaceResponded 3 days ago

   Dear Carol, Thank you very much for the positive feedback! We are so pleased that you enjoyed your experience. Thanks so much for joining us and we look forward to serving you at your next visit! Best, Maura Daniels, General Manager
   

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5. H

   Harley

   Washington DC

   77 reviews

   vip
   5.0

   77 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Legal Sea Food has been a favorite since we first visited the early incarnation in Cambridge, MA back in the early 1980s. Brown paper table covers are long gone. Quality of the food is still excellent. Our server was a gem. And the crabcake combo is superb.
   

   Legal Sea Foods - Copley PlaceResponded today

   Dear Harley, Thank you for taking the time to write this review! We're thrilled to hear that Legal Sea Foods has been a favorite of yours for some time and your kind words about our food and service are greatly appreciated. We're also glad that you enjoyed the crab cake combo. We look forward to welcoming you back soon! Best regards, Maura Daniel, General Manager
   

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6. R

   Rochelle

   Greater Boston

   4 reviews

   4.0

   4 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Legal is not as good as it used to be under Roger Berkowitz but still solid place. Food good, not horribly noisy and waitstaff great.
   

   Legal Sea Foods - Copley PlaceResponded 3 days ago

   Dear Rochelle, Thank you very much for the positive feedback! We are so pleased that you enjoyed your experience. Thanks so much for joining us and we look forward to serving you at your next visit! Best, Maura Daniels, General Manager
   

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7. A

   Alexandra

   Edinburgh

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and good service. The staff were excellent.
   

   Legal Sea Foods - Copley PlaceResponded 4 days ago

   Dear Alexandra, Thank you very much for the positive feedback! We are so pleased that you enjoyed your experience. Thanks so much for joining us and we look forward to serving you at your next visit! Best, Maura Daniels, General Manager
   

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8. E

   Esther

   New York City

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server, Angie, was amazing. We took her advice and ordered a wonderful dinner of scallops. Very satisfying.
   

   Legal Sea Foods - Copley PlaceResponded 4 days ago

   Dear Esther, Thank you very much for the positive feedback! We are so pleased that you enjoyed your experience. Thanks so much for joining us and we look forward to serving you at your next visit! Best, Maura Daniels, General Manager
   

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9. I

   Imara

   Greater Boston

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   The food was lukewarm and under seasoned. The manager was really nice and I appreciate their kindness. 😊
   

   Legal Sea Foods - Copley PlaceResponded 4 days ago

   Dear Imara, Thank you for leaving a review for us. I'd love to learn more about how we could've improved your dining experience and impressed you and your guests. I can be reached at 617-266-7775. I look forward to speaking with you soon and welcoming you back. Best, Maura Daniel, General Manager
   

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10. G

    George

    Greater Boston

    1 review

    3.0

    1 review

    Dined on 20 November 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 4

    We always look forward to a dinner at Legal Sea Foods! this time the food was far below our expectations! I will not return to this restaurant again and it will be a while before I go back to any Legal Sea Foods !!!
    

    Legal Sea Foods - Copley PlaceResponded 4 days ago

    Dear George, Thank you for leaving a review for us. I'd love to learn more about how we could've improved your dining experience and impressed you and your guests. I can be reached at 617-266-7775. I look forward to speaking with you soon and welcoming you back. Best, Maura Daniel, General Manager
    

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