Leo's Italian Social - Crocker Park

Review summary

1. B

   Bob

   Cleveland

   162 reviews

   vip
   5.0

   162 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress Cecelia was great Prompt and very accommodating. Food was good as always
   

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2. A

   Alex

   Cleveland

   2 reviews

   1.0

   2 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 5

   Bad experience overall, sever barely knew menu items. Not engaged with my party including other tables. Could have been an off night, but I will not be returning to that location. Last thing when spending the amount of money my party spent we expected the dress code to be a lot more business casual instead we seen hoodies and sweat pants. Do better especially if you’re going to charge the prices you charge.
   

   Leo's Italian Social - Crocker ParkResponded 3 days ago

   Alex, Thank you for taking the time to share your feedback with us. We genuinely value your input as it helps us improve our service and overall experience for our guests. We sincerely apologize for the shortcomings you encountered during your visit. This is certainly not the standard we strive for. If you are able to contact me at the restaurant, I would like a chance to speak with you about your visit. Our number is (440) 455-1270. Mark Hanford General Manager
   

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3. C

   CHARLES

   Charleston

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   They were very accommodating as we had 18 people in our group. Not one complaint from Appetizers to Entrees! Italian Wedding Soup was best I ever ate! The manager and our waiter were very friendly and helpful. 95/100 🥰
   

   Leo's Italian Social - Crocker ParkResponded 3 days ago

   Charles, Our team strives to provide friendly and helpful service, and it's great to see that reflected in your visit. We appreciate your feedback and hope to welcome you back soon for another memorable meal!
   

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4. D

   Dave

   Cleveland

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had our 4 year old and 8 month old with us, and had a lovely time. Great service, amazing food, and a welcoming atmosphere. We will be back.
   

   Leo's Italian Social - Crocker ParkResponded 5 days ago

   Dave, Thank you so much for your wonderful review! We're thrilled to hear that you and your little ones had a lovely time with us. Great service & amazing food are what we strive for, and it’s fantastic to know we hit the mark for you. We can't wait to welcome you back for more delightful experiences in the future!
   

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5. E

   Eric

   Tulsa

   87 reviews

   vip
   5.0

   87 reviews

   Dined on 1 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We have enjoyed dinner at Leo's in the past and decided to try the Sunday brunch menu. The brunch menu was limited but the food was very good...huge portions! Service was outstanding!
   

   Leo's Italian Social - Crocker ParkResponded 6 days ago

   Eric, Thank you for sharing your experience! It's also wonderful to know that our service met your expectations. We hope to see you again soon for another great meal at Leo's Italian Social!
   

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6. S

   Susan

   Cleveland

   5 reviews

   5.0

   5 reviews

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very warm & friendly, delicious meal, gorgeous ambience! The manager’s the best! Couldn’t ask for a better experience - especially on an extremely cold night!
   

   Leo's Italian Social - Crocker ParkResponded on 1 December 2024

   Susan, Creating a warm and friendly atmosphere is our top priority, and it's fantastic to know that our team made a positive impact on your visit. Your kind words motivate us to keep delivering the best service and delicious food. We can't wait to welcome you back for another cozy evening! Mark Hanford General Manager
   

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7. L

   Lester

   Cleveland

   4 reviews

   5.0

   4 reviews

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Leo’s is always consistently good. It’s a great place for a large group!
   

   Leo's Italian Social - Crocker ParkResponded on 1 December 2024

   Lester, Thank you for your review! Our team works hard to ensure that every visit is enjoyable and memorable. We appreciate your support and can't wait to welcome you and your group back for another fantastic meal!
   

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8. A

   Anthony

   Cleveland

   1 review

   5.0

   1 review

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food and service are always on point. Eric our server was outstanding. Highly recommend.
   

   Leo's Italian Social - Crocker ParkResponded on 30 November 2024

   Thank you so much for your wonderful review! It's fantastic to know that Eric provided you with an outstanding experience—he truly is a gem on our team! Your high recommendation means the world to us, and we can't wait to welcome you back for another great meal.
   

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9. A

   Andy

   Cleveland

   10 reviews

   5.0

   10 reviews

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service were both great. Kids menu was also very good.
   

   Leo's Italian Social - Crocker ParkResponded on 30 November 2024

   Andy, Thank you for taking the time to share your experience! We're delighted to hear that both the food and service were great during your visit. We strive to create a dining experience that everyone in the family can enjoy. We look forward to welcoming you back for another meal soon—perhaps to try more from our menu!
   

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10. E

    Eric

    Tulsa

    87 reviews

    vip
    5.0

    87 reviews

    Dined on 27 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Delicious dinner and convenient Crocker Park location. Service was outstanding. A favorite when we are in the Cleveland area.
    

    Leo's Italian Social - Crocker ParkResponded 6 days ago

    Eric, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your dinner! Outstanding service is what we strive for, and it's wonderful to know we met your expectations. We look forward to welcoming you back the next time you're in the area! Safe travels!
    

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