Leo's Italian Social - Crocker Park

Review summary

1. J

   Jill

   VIP

   Cleveland

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were seated right away and our server was so friendly! The cocktails we ordered (Smoked Old Fashioned) were outstanding and the food was so good. Even during the busy Christmas season everything was great!
   

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2. J

   Joseph

   Cleveland

   10 reviews

   4.0

   10 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Fun night out with family - dinner and movie. We have not been here under new name.
   

   Leo's Italian Social - Crocker ParkResponded 2 days ago

   We hope you enjoyed the atmosphere and offerings. We Look forward to welcoming you back for more memorable evenings in the future!
   

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3. C

   Carolina

   Cleveland

   2 reviews

   5.0

   2 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was absolutely amazing and the service was top-notch! Those cannoli were seriously the bomb - haven't had any that good in ages.
   

   Leo's Italian Social - Crocker ParkResponded 7 days ago

   Carolina, Thank you for your review! It is great to know that Eric took such good care of you and your family! Our team strives to create the best experience for our guests! We can’t wait to have you back for more delicious treats soon!
   

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4. C

   Carole

   Cleveland

   1 review

   2.0

   1 review

   Dined on 12 December 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   Made a reservation for a booth, none was reserved. A and acoustic guitar player was set up in the entryway playing country music throughout the entire dinner loudly. A very unusual ambience for a an Italian restaurant where you were expecting a relaxing dinner . I felt like I was at the ground round . It took over 25 minutes to get a glass of wine. They had no glasses for a martini and served it in a wine glass. The food was mediocre for the cost. The waitress couldn’t remember one asked to the next the restaurant was barely half full very disappointing for the cost.
   

   Leo's Italian Social - Crocker ParkResponded on 15 December 2024

   Carole, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconveniences you encountered during your visit. We truly value your input and hope you will consider giving us another chance to provide you with the dining experience you were looking for. Please reach out directly to me, I would like a chance to speak with you about your experience. We would love to make it right. Mark Hanford General Manager 440 455-1270
   

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5. B

   Bob

   Cleveland

   164 reviews

   5.0

   164 reviews

   Dined on 11 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress Cecelia was great Prompt and very accommodating. Food was good as always
   

   Leo's Italian Social - Crocker ParkResponded on 13 December 2024

   Thank you for your wonderful feedback! Our team works hard to ensure a positive dining experience, and it's fantastic to know we hit the mark! We look forward to welcoming you back soon for another great visit!
   

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6. A

   Alex

   Cleveland

   2 reviews

   1.0

   2 reviews

   Dined on 8 December 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 5

   Bad experience overall, sever barely knew menu items. Not engaged with my party including other tables. Could have been an off night, but I will not be returning to that location. Last thing when spending the amount of money my party spent we expected the dress code to be a lot more business casual instead we seen hoodies and sweat pants. Do better especially if you’re going to charge the prices you charge.
   

   Leo's Italian Social - Crocker ParkResponded on 9 December 2024

   Alex, Thank you for taking the time to share your feedback with us. We genuinely value your input as it helps us improve our service and overall experience for our guests. We sincerely apologize for the shortcomings you encountered during your visit. This is certainly not the standard we strive for. If you are able to contact me at the restaurant, I would like a chance to speak with you about your visit. Our number is (440) 455-1270. Mark Hanford General Manager
   

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7. C

   CHARLES

   Charleston

   2 reviews

   4.0

   2 reviews

   Dined on 8 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   They were very accommodating as we had 18 people in our group. Not one complaint from Appetizers to Entrees! Italian Wedding Soup was best I ever ate! The manager and our waiter were very friendly and helpful. 95/100 🥰
   

   Leo's Italian Social - Crocker ParkResponded on 9 December 2024

   Charles, Our team strives to provide friendly and helpful service, and it's great to see that reflected in your visit. We appreciate your feedback and hope to welcome you back soon for another memorable meal!
   

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8. D

   Dave

   Cleveland

   1 review

   5.0

   1 review

   Dined on 6 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had our 4 year old and 8 month old with us, and had a lovely time. Great service, amazing food, and a welcoming atmosphere. We will be back.
   

   Leo's Italian Social - Crocker ParkResponded on 7 December 2024

   Dave, Thank you so much for your wonderful review! We're thrilled to hear that you and your little ones had a lovely time with us. Great service & amazing food are what we strive for, and it’s fantastic to know we hit the mark for you. We can't wait to welcome you back for more delightful experiences in the future!
   

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9. E

   Eric

   VIP

   Tulsa

   89 reviews

   5.0

   89 reviews

   Dined on 1 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We have enjoyed dinner at Leo's in the past and decided to try the Sunday brunch menu. The brunch menu was limited but the food was very good...huge portions! Service was outstanding!
   

   Leo's Italian Social - Crocker ParkResponded on 6 December 2024

   Eric, Thank you for sharing your experience! It's also wonderful to know that our service met your expectations. We hope to see you again soon for another great meal at Leo's Italian Social!
   

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10. S

    Susan

    Cleveland

    5 reviews

    5.0

    5 reviews

    Dined on 30 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Very warm & friendly, delicious meal, gorgeous ambience! The manager’s the best! Couldn’t ask for a better experience - especially on an extremely cold night!
    

    Leo's Italian Social - Crocker ParkResponded on 1 December 2024

    Susan, Creating a warm and friendly atmosphere is our top priority, and it's fantastic to know that our team made a positive impact on your visit. Your kind words motivate us to keep delivering the best service and delicious food. We can't wait to welcome you back for another cozy evening! Mark Hanford General Manager
    

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