Lobby - Hamilton

Review summary

1. V

   Vi

   Toronto

   3 reviews

   vip
   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had dinner here tonight and it was an experience we won't forget. The vibe of the place was perfect, with an upscale yet relaxed atmosphere. What really made the night special, though, was the service. Our server was attentive, friendly, and knowledgeable, without being intrusive. They were able to answer all of our questions with enthusiasm, which made it easy to trust their recommendations. Special thank you to the manager, Nick, who came to check in on us throughout the night and made sure we had a great experience! We started with their espresso martinis which were amazing and the best way to start the meal. For mains, we went with the lamb chops and the steak, which were both tender, flavorful, and cooked to perfection. We also got the lobster ravioli which was decadent and had just the right about of lobster. To end the night, our server suggested the tiramisu, and I’m so glad we listened. It was everything you’d want in a dessert, and a more than generous portion. Between the fantastic food, the ambiance, and the stellar hospitality, this was one of the best dining experiences I’ve had in a while. I’ll definitely be back soon!
   

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2. E

   Ememabasi

   Toronto

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love my experience at Lobby and my server was amazing and very considerate. Food was tasty as well, wished I had more lamb 😋
   

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3. L

   Lynda

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing brunch for my sister's birthday! Friendly service and beautiful atmosphere.
   

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4. R

   Raymond

   Toronto

   3 reviews

   5.0

   3 reviews

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The best night life restaurant in Hamilton and its not even close. Brings a Toronto level of dining experience and atmosphere right here in Hamilton. The food is amazing to top it all off.
   

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5. R

   Raja

   Toronto

   1 review

   5.0

   1 review

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing venue with food to match! Highly recommend the grilled branzino!!!
   

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6. A

   Anthony

   Toronto

   1 review

   vip
   5.0

   1 review

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience here at lobby , great food , great customer service !
   

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7. M

   Mirella

   Toronto

   1 review

   5.0

   1 review

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lobby is the perfect mix of style and good vibes. The music is on point, the drinks are top-notch, and the service is incredible. Whether you're out with friends or celebrating something special, this place never disappoints. Highly recommend!
   

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8. R

   Rosanne

   Toronto

   3 reviews

   5.0

   3 reviews

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lobby never disappoints, always a blast. Staff is amazing.
   

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9. G

   GILLIAN

   Toronto

   1 review

   5.0

   1 review

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Everything was absolutely wonderful, The food, the cocktails and the atmosphere. Perfect for a romantic date night in the city. Lobby is a hidden gem, I would have never expected it to be so beautiful. I can't wait to visit again soon!!
   

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10. OT

    OpenTable Diner

    Toronto

    1 review

    1.0

    1 review

    Dined on 11 November 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2

    The only saving grace was the manager didn’t charge us for our inedible main dishes. Went for my birthday and 4 out of 5 people couldn’t even finish their meals, and the one who did forced herself. We all dine out frequently in Hamilton, it is so rare to have this bad of an experience. Super disappointed, I have never complained at a restaurant. Some of us had cold food, but all of it was flavourless, unseasoned, and my husbands fish was uncooked and he immediately felt ill. Our server also never checked on us so we couldn’t have even flagged this early on. We really appreciate the manager trying to make the situation right, but it did take some time for him to come speak to us and by that point we had been sitting infront of our meals for 30-40 minutes and really wanted to leave.
    

    Lobby - HamiltonResponded on 14 November 2024

    Hi There, Thank you for sharing your feedback, and I’m truly sorry to hear about your disappointing experience. We always strive to provide great food and service, and it’s clear we fell short during your visit. We appreciate you recognizing the manager's effort to make things right, and we’ll take your comments seriously to improve both the quality of our meals and our service. We hope you’ll consider giving us another chance in the future. If you'd like to discuss further, feel free to reach out to matt@lobby.ca so that we may be able to make this right for you and your group! Thank you again for your feedback! Kind Regards, Guest Services
    

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