Loch Bar - Philadelphia

Review summary

1. S

   Sam

   Philadelphia

   15 reviews

   vip
   1.0

   15 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   We have eaten at Loch Bar several times before and decided to treat out-of-town friends to a nice dinner. Although the restaurant was not crowded, after waiting over 5 min our server apologetically approached our table and not until 30min later did we receive our drink order. The service and attention to our needs went downhill from there. Every comment or request seemed to be replied to with opposition or deflection. "If you have any problems please address your concerns to the manager" - which we promptly did. Appetizers arrived without side plates for sharing, meals arrived before plates were cleared, dinners were delivered without silverware and left to get cold while waiting. Meal orders, which were given several times to the server, were prepared incorrectly. Thankfully, the food runner was the only pro-active staff member who quickly, and without complaining, remedied the situation. The manager attempted to apologize however the damage had already been done. Loch Bar is not inexpensive; quite the opposite! Extremely expensive food warrants a properly trained staff - at the very least. Even if the food was prepared properly (which it wasn't) and tastes great, an inefficient, dismissive, un-attentive and somewhat combative server can ruin everyone's dining experience. It certainly ruined ours - we won't return to Loch Bar. Fortunately Philadelphia has several other "fine dining" places where we can spend $350!
   

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2. D

   Deborah

   Philadelphia

   13 reviews

   5.0

   13 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good good in a relaxing atmosphere right in Center City
   

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3. B

   Bill

   Philadelphia

   17 reviews

   2.0

   17 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Average food. Below average service. Overpriced food.
   

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4. T

   Tiereney

   Philadelphia

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Loch Bar was everything I expected. The food was well seasoned the waiter was accommodating & had really great suggestions. I will returned for the fired lobster tails & crab cakes.
   

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5. K

   Kathy

   Philadelphia

   120 reviews

   vip
   2.0

   120 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Overpriced, very mediocre food. Nice place. Service just ok, unprofessional. No one we encountered who worked here was at all pleasant.
   

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6. IC

   IsisC

   Philadelphia

   7 reviews

   vip
   5.0

   7 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely beautiful. Went for our anniversary. We enjoyed our meal, the ambience, etc. thank you for a great evening ❤️
   

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7. J

   Joan

   Philadelphia

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Lively and lovely place to enjoy a well prepared bountiful meal. Perfect if you are going to the theater…,
   

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8. D

   Darryn

   Washington DC

   13 reviews

   4.0

   13 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Excellent service and wait staff a little pricey but will return on another visit back to Philly.
   

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9. J

   Jasmine

   Philadelphia

   4 reviews

   vip
   3.0

   4 reviews

   Dined on 8 December 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   Typically I really enjoy this restaurant. This time was far from the usual experience. The server was friendly but not very attentive. Which can be annoying when wanting to enjoy your meal but missing items. The imperial crab add on was expired. The odor was so strong we all smelled it at the table. How that could be missed is puzzling. My salad was bitter and old. And the usually amazing she crab soup was salty. Being as though it was my birthday I was very disappointed and underwhelmed.
   

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10. N

    Neil

    Philadelphia

    7 reviews

    3.0

    7 reviews

    Dined on 7 December 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3

    We ordered drinks shortly after being seated but had to wait a long time for them. We ordered bread and had to wait for it. Soup was brought but it wasn’t hot and had to be sent back for a hot bowl. My wife’s dish was spicy which wasn’t part of the description on the menu. My dish was delicious. Dessert was excellent.
    

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