Lone Star Texas Grill - Etobicoke

Lone Star Texas Grill - Etobicoke reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Dan

   Tampa1 review

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   The last few times I’ve been here the service is awful. Last night I was brought the wrong drink but the server disappeared. Our food came at about 6:30pm and at 8:15pm we had to flag down two people to try to get our server because no one came to collect our plates, see if we wanted anything else etc. They wouldn’t take our plates, just asked for a physical description of what our server looked like so they could go find her. it was pretty much the same thing the last few visits. will keep going here periodically but it’s only because we love their fajitas! They have got to do something about the service.
   

   Is this helpful?

2. OT

   OpenTable Diner

   Toronto1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 2
   4. Ambience 5

   Have to wait for the waitress every time for at least 10 minutes. Food is still great.
   

   Lone Star Texas Grill - EtobicokeResponded 6 days ago

   Howdy! Thank you for taking the time to rate your dining experience with Lone Star. I'm so sorry to hear your service experience here fell below our standards. We will be following up with our team to ensure that they are exceeding the standard every single time and greeting their guests as soon as possible. I am happy you enjoyed your food and we look forward to welcoming you back soon.
   

   Is this helpful?

3. M

   Maria

   Toronto15 reviews

   5.0

   Dined on 7 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food that is well priced. Staff is amazing, very friendly
   

   Lone Star Texas Grill - EtobicokeResponded on 8 March 2025

   Dear Maria, we're so happy that you enjoyed your experience with us here at Lone Star. We look forward to welcoming you again soon!
   

   Is this helpful?

4. OT

   OpenTable Diner

   Toronto2 reviews

   5.0

   Dined on 6 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great time and Rabbit was a great server he made sure we had everything we needed. Looking forward to our next visit.
   

   Lone Star Texas Grill - EtobicokeResponded on 7 March 2025

   We're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

   Is this helpful?

5. D

   Denise

   Toronto1 review

   2.0

   Dined on 2 March 2025

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 2

   I ordered the quesadilla dinner, after eating half of the first slice I noticed on my plate a long black hair that was under the rest of the slices. Nasty!!! I was given the opportunity to order another meal on the house, however I was not feeling it. Upon leaving the restaurant I went down stairs to the restrooms and a used hair net was lying in the hallway. Nasty!!! Makes us wonder about the cleanliness of the establishment. We will not be going back.
   

   Lone Star Texas Grill - EtobicokeResponded on 4 March 2025

   Hi Denise, we're sorry to hear your recent visit did not live up to your expectations. Please email us at etobicoke@lonestar.ca so we can follow up directly and make this right for you.
   

   Is this helpful?

6. DA

   DanA

   Toronto3 reviews

   4.0

   Dined on 2 March 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Food was well presented but absolutely no taste. Broccoli were in huge chunks and dry.
   

   Lone Star Texas Grill - EtobicokeResponded on 4 March 2025

   Hi Dan, we're sorry to hear your recent visit did not live up to your expectations. Please email us at etobicoke@lonestar.ca so we can follow up directly and hear some additional feedback.
   

   Is this helpful?

7. D

   Deborah

   Toronto9 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and food. A little pricy but food was excellent
   

   Lone Star Texas Grill - EtobicokeResponded on 2 March 2025

   Dear Deborah, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

   Is this helpful?

8. S

   Sarah

   Toronto1 review

   4.0

   Dined on 28 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 2

   Music was really loud. Couldn't hear the people at my table. It was good. Had a minor issue but the manager was very quick to resolve it. Was pleasantly surprised with the birthday hats!
   

   Lone Star Texas Grill - EtobicokeResponded on 2 March 2025

   Dear Sarah, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

   Is this helpful?

9. E

   Emma

   Toronto3 reviews

   5.0

   Dined on 18 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have Rabbit and he was absolutely amazing. He was funny, entertaining, and just made the whole experience so much better. Food was excellent, as always. Also this Lonestar is absolutely stunning. Other Lonestars DO NOT look like this. the whole place was beautiful.
   

   Lone Star Texas Grill - EtobicokeResponded on 19 February 2025

   Dear Emma, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

   Is this helpful?

10. H

    Hannah

    Toronto1 review

    5.0

    Dined on 15 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Had an awesome time! Definitely will be back! Best location ever!!
    

    Lone Star Texas Grill - EtobicokeResponded on 18 February 2025

    Thanks Hannah! We're happy to hear you enjoyed your visit, and look forward to welcoming you again soon.
    

    Is this helpful?