Lone Star Texas Grill - Kanata

Review summary

1. M

   Melanie

   Ottawa1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Very good food and menu options, good for GF allergies. Employee didn't know how to do a tip on a gift card and didn't bring more water before asked but otherwise everything was perfect
   

   Lone Star Texas Grill - KanataResponded today

   Dear Melanie, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

   Is this helpful?

2. OT

   OpenTable Diner

   Ottawa1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 2

   We were at a table at the very back and there wasn’t a lot of lighting. I guess the restaurant is under construction
   

   Lone Star Texas Grill - KanataResponded today

   Hi, thank you for taking the time to rate your dining experience with Lone Star on Open Table. If you'd like to provide any additional feedback on your visit, we are getting our roof done so our apologies on the lighting as well. Thank you, and we look forward to welcoming you again soon!
   

   Is this helpful?

3. D

   Dan

   Ottawa1 review

   2.0

   Dined on 2 March 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   Our food order was provided clearly, but there were errors with both orders from the kitchen which was very disappointing. We did receive a 25% price reduction on the more expensive order, however there appears to be a disconnect between the servers and the kitchen. We will never return there.
   

   Is this helpful?

4. D

   Danielle

   Ottawa1 review

   5.0

   Dined on 18 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I mentioned to my server that I had an allergy to onions and to garlic. I ordered my meal. The manager came to our table and discussed my meal choice with me. He had researched the ingredients and wanted to make sure that it was suitable for my intolerance to these foods. I appreciated his attention to detail and that he cared enough to discuss this with me. The meal was delicious and we will be back for sure! Thank you for a wonderful evening!
   

   Lone Star Texas Grill - KanataResponded on 21 February 2025

   Thanks danielle! We're happy to hear you enjoyed your visit, and look forward to welcoming you again soon.
   

   Is this helpful?

5. T

   Terry

   Ottawa2 reviews

   5.0

   Dined on 9 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our server was Dixie and she was excellent. We had a fun evening. Loved the Quac at the table.
   

   Lone Star Texas Grill - KanataResponded on 12 February 2025

   Thanks terry! We're happy to hear you enjoyed your visit, and look forward to welcoming you again soon.
   

   Is this helpful?

6. J

   John VIP

   Ottawa10 reviews

   5.0

   Dined on 5 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic Fajitas! Service was excellent and the Corona’s were ice cold.
   

   Is this helpful?

7. J

   James

   Ottawa1 review

   5.0

   Dined on 31 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A very comfortable, friendly place to eat. The staff are great, efficient and genuine. Also, there is a good variety of food and drinks. I will be back to try the ribs next time!
   

   Lone Star Texas Grill - KanataResponded on 12 February 2025

   we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

   Is this helpful?

8. P

   Peter

   Ottawa2 reviews

   1.0

   Dined on 30 January 2025

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 4

   The quality of the meals was disappointing. One of us became ill after her order of your taco bowl. The chicken in the fajita tasted off. Also , how can you serve your Mexican dishes without guacamole?
   

   Is this helpful?

9. T

   Teagan

   Ottawa2 reviews

   4.0

   Dined on 30 January 2025

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Food was great however they should make it known that when you say yes to guacamole you’re actually paying so much more money for a huge performance than just getting a small side of guacamole.
   

   Lone Star Texas Grill - KanataResponded on 12 February 2025

   Thanks teagan! We're happy to hear you enjoyed your visit, and look forward to welcoming you again soon.
   

   Is this helpful?

10. S

    Sandy

    Ottawa1 review

    3.0

    Dined on 19 January 2025

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 4

    Very disappointed, at drinks mainly, when you pay over 12$ for a Caesar you would expect either a celery or pickle or olive of some sort, nothing at all just the dimmer. This makes for a very dull Caesar! As for the food, is was good.
    

    Lone Star Texas Grill - KanataResponded on 23 January 2025

    Hi sandy, thank you for taking the time to rate your dining experience with Lone Star. If you'd like to provide any additional feedback on the service experienced at your visit, please feel free to email us directly at kanata@lonestar.ca. Thank you, and we look forward to welcoming you again soon!
    

    Is this helpful?