Lone Star Texas Grill - Orleans

Review summary

1. J

   Joseph

   Montreal

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great service and great staff. Lone Star never fails.
   

   Lone Star Texas Grill - OrleansResponded 5 days ago

   Dear Joseph, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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2. K

   Kim

   Ottawa

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Mmmm i do like lone star But our fajitas came 10 min after the 1st meal came & the meat was sliced in massive chunks & I suspect the chicken was frozen- very spongy & the coating wouldn’t stick & very very loud - could not hear the person at end of booth & major draft beside window Wont be back to that location
   

   Lone Star Texas Grill - OrleansResponded 6 days ago

   Hi NAME, thank you for taking the time to rate your dining experience with Lone Star on Open Table. If you'd like to provide any additional feedback on your visit, please feel free to email us directly at orleans@lonestar.ca. Thank you, and we look forward to welcoming you again soon!
   

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3. J

   John

   Ottawa

   1 review

   4.0

   1 review

   Dined on 7 December 2024

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Don't wish to leave a note here. Thanks. Don't wish to leave a note here. Thanks.
   

   Lone Star Texas Grill - OrleansResponded on 9 December 2024

   Hi John, thank you for taking the time to rate your dining experience with Lone Star on Open Table. If you'd like to provide any additional feedback on your visit, please feel free to email us directly at orleans@lonestar.ca. Thank you, and we look forward to welcoming you again soon!
   

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4. R

   Richard

   Ottawa

   1 review

   5.0

   1 review

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I t was understandable why a reservation was required, very busy. The server was quite helpful in our making our selection. Our meal’s were awesome and the server returned to ensure we were happy with our selection and if anything else was required. We always take our guests there to impress them. The server deserves our thanks .
   

   Lone Star Texas Grill - OrleansResponded on 16 November 2024

   Dear Richard, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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5. K

   Kaylee

   Ottawa

   1 review

   2.0

   1 review

   Dined on 30 September 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 1

   Absolutely terrible service. Food was fine even if it was a bit on the tepid side. Dishes weren't cleared in a timely fashion, drinks were not refilled without fairly large delays. I don't plan on going to this location again.
   

   Lone Star Texas Grill - OrleansResponded on 2 October 2024

   Hi Kaylee, we're sorry to hear your recent visit did not live up to your expectations. Please email us at orleans@lonestar.ca so we can follow up directly and make this right for you.
   

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6. R

   Ryan

   Ottawa

   1 review

   2.0

   1 review

   Dined on 13 September 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   I know alone star is t the best place to order a steak but when you have a rib steak on your menu I expect it to be somewhat decent. It was a half inch thick at best, very rough and over cooked. It was definitely one of the worst steaks I have ever had.
   

   Lone Star Texas Grill - OrleansResponded on 16 September 2024

   Hi Ryan we're sorry to hear your recent visit did not live up to your expectations. Please email us at orleans@lonestar.ca so we can follow up directly and make this right for you.
   

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7. C

   Chuck

   Ottawa

   2 reviews

   5.0

   2 reviews

   Dined on 8 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Table was ready on time, food was very good. Our server was excellent.
   

   Lone Star Texas Grill - OrleansResponded on 10 September 2024

   Dear Chuck, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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8. M

   Micheline

   Montreal

   5 reviews

   4.0

   5 reviews

   Dined on 5 September 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   The portions were great, but the salad was swimming in vinaigrette! Maybe I should have said go easy on the vinaigrette. The price was high on the drinks and steak but overall the food was good
   

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   Lone Star Texas Grill - OrleansResponded on 7 September 2024

   Hi Micheline, thank you for taking the time to rate your dining experience with Lone Star. If you'd like to provide any additional feedback on the service experienced at your visit, please feel free to email us directly at Orleans@lonestar.ca. Thank you, and we look forward to welcoming you again soon!
   

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9. SB

   SylvieB

   Montreal

   2 reviews

   4.0

   2 reviews

   Dined on 11 August 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The server was replacing someone else for perhaps half an hour and was very good! The replacement also came forward to say that to us which is very appreciated since often we come and try to find our server for food, such as more fajita bread, or missing utensils or beverage and it takes forever to find out that the server is on a break eating, etc. so our food gets cold and not a pleasant meal. Happy customers when restaurant ensures ongoing service to clients during staff breaks. Thank you so much.
   

   Lone Star Texas Grill - OrleansResponded on 8 September 2024

   Dear Sylvie, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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10. Z

    Zukululu

    Toronto

    10 reviews

    5.0

    10 reviews

    Dined on 5 August 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Great vegetarian fajitas, corn chips were not as good as usual they are often warm. Great service
    

    Lone Star Texas Grill - OrleansResponded on 8 September 2024

    Thanks Zukululu! We're happy to hear you enjoyed your visit, and look forward to welcoming you again soon.
    

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