Lone Star Texas Grill - Richmond Hill

Review summary

1. C

   CHRIS

   Orlando

   4 reviews

   5.0

   4 reviews

   Dined today

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 4

   Our server Blaze was great quick to get drink and food orders and checked in throughout. Unfortunately out of the 5 meals we ordered there was something not correct about 3 of them. My son order the taco bowl with guacamole (no guacamole came with his order). My daughter order chicken quesadillas (came out as a steak quesadillas with my son’s guacamole). I ordered the double bacon burger (there was no bbq sauce on the burger). It was busy and we aren’t going to be those people to cause a scene. Just a little disappointing as we drove in over an hour to take our daughter out for dinner between studying for exams. Even though the orders were not correct the food and service was still great.
   

   Lone Star Texas Grill - Richmond HillResponded today

   Hi Chris, thank you for taking the time to rate your dining experience with Lone Star. If you'd like to provide any additional feedback on the service experienced at your visit, please feel free to email us directly at Beavercreek@lonestar.ca. Thank you, and we look forward to welcoming you again soon!
   

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2. C

   Carlos

   Toronto

   3 reviews

   5.0

   3 reviews

   Dined on 22 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Table side guac was great touch. Food came out at a good pace.
   

   Lone Star Texas Grill - Richmond HillResponded 7 days ago

   Thanks Carlos! We're happy to hear you enjoyed your visit, and look forward to welcoming you again soon.
   

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3. M

   Marisa

   Greater Boston

   7 reviews

   5.0

   7 reviews

   Dined on 20 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I was a very good experience all the way around. Staff very friendly and food was delicious. Great experience looking forward to coming back.
   

   Lone Star Texas Grill - Richmond HillResponded on 21 November 2024

   Dear Marisa, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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4. M

   Martha

   Toronto

   1 review

   5.0

   1 review

   Dined on 20 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything is good no bad experience in the food. I
   

   Lone Star Texas Grill - Richmond HillResponded on 21 November 2024

   Thanks Martha, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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5. B

   Bruce

   Toronto

   30 reviews

   vip
   4.0

   30 reviews

   Dined on 19 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food was great as always. Fox our server was fantastic. Very noisy group of young children was the only negative. Will be back soon.
   

   Lone Star Texas Grill - Richmond HillResponded on 21 November 2024

   Thanks Bruce, we're happy that you enjoyed your experience and look forward to welcoming you again soon! We will also pass along your kind words to Lil Fox !
   

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6. T

   Teresa

   Toronto

   1 review

   5.0

   1 review

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great and the service was outstanding
   

   Lone Star Texas Grill - Richmond HillResponded on 18 November 2024

   Dear Teresa, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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7. A

   Adrienne

   Toronto

   10 reviews

   vip
   3.0

   10 reviews

   Dined on 23 October 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   We got enticed by $0.85 wings night Wednesday. The bill still ended up being over $150….we definitely had a lot of wings, but the alcohol always gets you. Price aside, the wait time for the first 2 orders we put in was over 15 mins each. When the second order of wings came out, they were cold. And I’m not saying lukewarm, they were cold to the touch. This feedback was provided to our server and the final patch of wings we ordered came out quite quickly and very hot like they were freshly made, which is how it should be. Unfortunately this is a one and done experience, at least for the wings.
   

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8. V

   Vera

   Toronto

   37 reviews

   5.0

   37 reviews

   Dined on 12 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love the new birria tacos and the big rig burrito! Great service!
   

   Lone Star Texas Grill - Richmond HillResponded on 13 October 2024

   Thank you Vera, we're happy that you enjoyed your experience yes the birria tacos and burritos are delicious!! we look forward to welcoming you again soon!
   

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9. C

   CHRIS

   Orlando

   4 reviews

   5.0

   4 reviews

   Dined on 5 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Cayenne was our server. Very personable and a great host. Quick to get our drinks and order and checked in regularly. ⭐️⭐️⭐️⭐️🌟
   

   Lone Star Texas Grill - Richmond HillResponded on 7 October 2024

   Thank you Chris, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

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10. M

    Michelle

    Toronto

    3 reviews

    1.0

    3 reviews

    Dined on 22 September 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2

    We are regulars at Lone Star. They must have had an off night tonight. The food was terrible and service was incredibly slow. My children ordered steak fajitas and the meat came out red and raw. It looked like they hadn’t cooked it at all! My nachos were ice cold.
    

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