Lone Star Texas Grill - St. Laurent

Review summary

1. K

   Kayla

   Ottawa

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   We made a reservation but when we arrived we were told they accidentally gave our table away so we had to wait anyways with our toddler in our arms. The music was ridiculously loud. I couldn't hear anyone talk and it just made me never want to go back.
   

   Lone Star Texas Grill - St. LaurentResponded today

   Hey Kayla, Thank you for taking the time to rate your dining experience with Lone Star. We're sorry to see that your experience did not fully meet your expectations. If you'd like to provide any additional feedback on your visit, please feel free to email us directly at ottawaeast@lonestar.ca. Thank you
   

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2. C

   Cailin

   Ottawa

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 1

   The food was overpriced for what was being offered. The apps are practically the same price as the entrees. The food presentation was somewhat careless, especially when considering the price. For example, we ordered chicken taquitos and the plate came with chicken chunks that weren’t even on the taquitos, they were scattered around them on the plate, which made it feel like we’d ordered plain taquitos and a side of chicken chunks. We also ordered steak fajitas and were really disappointed to see how little steak comes with the meal for $32. Thankfully the server was very efficient and kind, but otherwise it was disappointing food-wise.
   

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3. E

   Elizabeth

   VIP

   Ottawa

   27 reviews

   5.0

   27 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   I had not been to a Lone Star in a few years and this visit did not disappoint. The location itself is great, with large high ceilings to dispel the sizzling onion smells. The beef fajitas were very flavourful and the topping didn't skimp. Others had the 2 for special, and were happy with their choices. The children had burgers and fries and those were enjoyed as well. The only negative, they ran out of ice-cream, so 3 kids were disappointed.
   

   Lone Star Texas Grill - St. LaurentResponded 3 days ago

   Hi Elizabeth, Thank you for taking the time to review your experience with Lone Star. We are sorry to hear about the ice cream shortage we do offer churros as another dessert option for the kids! We look forward to serving you all again soon
   

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4. G

   Ginette

   Atlantic Canada

   1 review

   5.0

   1 review

   Dined on 27 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great service and great food. Our server was very attentive and checked in with us regularly.
   

   Lone Star Texas Grill - St. LaurentResponded 6 days ago

   Hey Ginette, Thank you for taking the time to rate us on Google. We look forward to serving you again soon.
   

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5. G

   Georges

   Ottawa

   4 reviews

   5.0

   4 reviews

   Dined on 23 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was awesome and friendly. We had an awesome experience.
   

   Lone Star Texas Grill - St. LaurentResponded 6 days ago

   Hey Georges, Thank you for taking the time to rate us on Google. We look forward to serving you again soon.
   

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6. M

   Martin

   Ottawa

   1 review

   5.0

   1 review

   Dined on 18 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was quick even though the place was quite busy. Food was amazing, service was very friendly and it was overall a pleasant experience.
   

   Lone Star Texas Grill - St. LaurentResponded on 21 December 2024

   Hey Martin, Thank you for taking the time to rate us on Google. We look forward to serving you again soon.
   

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7. T

   Tanya

   Ottawa

   2 reviews

   5.0

   2 reviews

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was good. Service was fantastic. Recommend!
   

   Lone Star Texas Grill - St. LaurentResponded on 15 December 2024

   Hi Tanya, Thank you for taking the time to review your dining experience with OpenTable. We look forward to welcoming you again soon!
   

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8. M

   Marie-Michèle

   Ottawa

   1 review

   5.0

   1 review

   Dined on 10 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Staff vary very accommodating and friendly, food was very good. Noise levels were very high.
   

   Lone Star Texas Grill - St. LaurentResponded on 11 December 2024

   Hey Marie Thank you for taking the time to rate us on Google. We look forward to serving you again soon.
   

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9. D

   David

   Las Vegas

   9 reviews

   5.0

   9 reviews

   Dined on 6 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceedingly great service. Food and ambiance was great. Service was awesome.
   

   Lone Star Texas Grill - St. LaurentResponded on 11 December 2024

   Hey David Thank you for taking the time to rate us on Google. We look forward to serving you again soon.
   

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10. F

    Frank

    Ottawa

    1 review

    5.0

    1 review

    Dined on 3 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I really enjoy Lone Star! Always a good food, good service and great ambience.
    

    Lone Star Texas Grill - St. LaurentResponded on 4 December 2024

    Hey Frank Thank you for taking the time to rate us on Google. We look forward to serving you again soon.
    

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