Lorea

Review summary

1. H

   Hanna

   San Francisco

   6 reviews

   1.0

   6 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   We went for a Thanksgiving experience and it did not taste well - burned sprouts, dry cold potato, tasteless turkey, dark meat with a fish taste. The worst part was the manager who was openly indifferent to our concern - half of the 8 people company was still waiting for 90 minutes while the other half had their food served long ago - and it was all set menu. The way it was arranged was also frustrating - looked like a dump pit instead of a Thanksgiving meal. Really frustrating.
   

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2. M

   Morad

   Orange County

   1 review

   vip
   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Terrible service, mediocre food, bad management. Don’t go there
   

   LoreaResponded 1 day ago

   Hello Morad, thank you for your review. After reviewing your reservation details, it looks like the manager on duty did their best to accommodate your requests and provided compensation for the inconvenience. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you again in the future with an even better experience.
   

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3. S

   Susan

   Los Angeles

   12 reviews

   vip
   5.0

   12 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A lovely place with lovely staff… especially Presley, Haley and our waitress. Food was delicious, ambience is fantastic and the vibe is warm and welcoming…..Can’t wait to go back. ♥️
   

   LoreaResponded 1 day ago

   Hi Susan, thank you so much for your review! Thrilled to here that you enjoyed your experience with us.
   

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4. R

   Rich

   Orange County

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We visited Lorea for our anniversary and it was OUTSTANDING! The service was incredible, the food was delicious, and they went above and beyond to make our celebration a memorable one. I cannot recommend the restaurant enough. 10/10
   

   LoreaResponded 1 day ago

   Hi Rich, thank you so much for the kind words! We can't wait to welcome you back soon - and happy anniversary to you, again! Cheers!
   

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5. R

   Ryan

   New York City

   1 review

   5.0

   1 review

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brought my parents and grandmother who were visiting from out of town. The service was incredible as always. The food was absolutely perfect. My family kept raving about how delicious everything tasted, especially the scallops and carrot cake. The atmosphere is great, no better place in HB to watch the sunset than at Lorea.
   

   LoreaResponded on 20 November 2024

   Hi Ryan, thank you so much for your review! We are thrilled your family all enjoyed themselves! We can't wait to welcome you back soon.
   

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6. A

   Anandi

   Los Angeles

   1 review

   5.0

   1 review

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food, freezing cold outside but beautiful. Will be returning.
   

   LoreaResponded on 21 November 2024

   Hello Anandi, thank you so much for your review. We are in the process of addressing our heater situation and happy to report they should be fully functioning in the next few days. We also have blankets available for next time you are here. Can't wait to welcome you back!
   

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7. G

   Gary

   Orange County

   1 review

   5.0

   1 review

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was a great brunch stop, ran out of time to try everything. Food was great along with the great service and atmosphere.
   

   LoreaResponded on 11 November 2024

   Hi Gary, thank you so much for the raving review, we are glad your experience with us was a 10/10. We hope to welcome you back soon!
   

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8. J

   Joanne

   Orange County

   1 review

   2.0

   1 review

   Dined on 10 November 2024

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 5

   Sunday brunch……View - amazing. Ambience - amazing. Food was good but many things weren’t available. Service and kitchen took FOREVER. Overall I thought it would be a better experience.
   

   LoreaResponded on 20 November 2024

   Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the view and the ambiance. We sincerely apologize for the delays in service and kitchen, and for any menu items that were unavailable during your visit. We always strive to deliver a seamless experience, and we’re sorry that we didn’t meet your expectations on this occasion. We appreciate your insights and will work hard to ensure a smoother experience next time. We hope to have the opportunity to welcome you back soon!
   

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9. P

   Pamela

   Orange County

   15 reviews

   vip
   5.0

   15 reviews

   Dined on 6 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Noise level was high needs acoustic tiles for those of us who sit inside. Normally would choose outside but way TOO windy.
   

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10. J

    Jennifer

    Los Angeles

    5 reviews

    5.0

    5 reviews

    Dined on 30 October 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    Great experience fun day great view nice new seating
    

    LoreaResponded on 20 November 2024

    Hi Jennifer, thank you so much for the kind review!
    

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