Lou Malnati's - Oakbrook Terrace

Lou Malnati's - Oakbrook Terrace reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. L

   LaVerne

   Chicago9 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious pizza and great, attentive service. Had face painting for kids tonight! So fun!
   

   Is this helpful?

2. R

   Robert

   Chicago2 reviews

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter Paul G provided amazing service. For this reason alone I will be returning to this restaurant. Paul was very attentive and efficient. I can't say enough good things about our server Paul. Thanks.
   

   Is this helpful?

3. T

   Todd

   Chicago2 reviews

   5.0

   Dined on 20 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Lou's salad is THE BEST enjoyed thier deepdish pizza. Made the reservation - messaged them to start our pizza early so we didn't have to wait so long because we were pressed for time - theater play at 7pm. then messaged them to add 1 more to our party. it was so easy and convenient - they were there waiting for us and our pizza was already cooking.
   

   Is this helpful?

4. J

   Jennifer VIP

   Chicago5 reviews

   2.0

   Dined on 15 February 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Was totally looking forward to a nice Valentine’s Day dinner with the family. Specifically booked this Lou’s because it has been my favorite for years. Specifically booked a bar booth so we could watch the fight- bar booths were all reserved at the time of our reservation. Sat us in the back next to 6 obnoxious foul mouthed, drunk guys spouting expletives next to my kid. Specifically reserved the heart shaped pizza and cookie combo through yelp only to be told that wasn’t really a thing and you had to order those items when you arrived. Angry exhausted and rude server. Finally asked for a manager who tried her best to make it right. Even comped most of the dinner but the pizza was runny and not well cooked. Tried to make the best of it but just not at all met my expectations which is fine most nights but specifically wanted this night to be special for my family.
   

   Is this helpful?

5. J

   Jose Miguel

   Chicago1 review

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience! Tasty food and friendly host and staff.
   

   Is this helpful?

6. P

   Peggy

   Chicago2 reviews

   5.0

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great! Only thing I mentioned to my husband and cousin was that I was glad my dad and other cousin didn’t go because being hearing impaired they would not have heard the conversations with all the background noise
   

   Is this helpful?

7. S

   Susan VIP

   Chicago12 reviews

   5.0

   Dined on 20 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always love Lou's pizza. Great place to watch football too.
   

   Is this helpful?

8. L

   Lance

   St. Louis22 reviews

   5.0

   Dined on 19 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice sit down pizza restaurant. Never a wait if u have a reservation. Staff very friendly and accommodating
   

   Is this helpful?

9. R

   Rick VIP

   Chicago49 reviews

   4.0

   Dined on 17 January 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   A nice place to eat at. Friday night was very busy.
   

   Is this helpful?

10. V

    Vincent VIP

    Washington DC3 reviews

    2.0

    Dined on 10 January 2025

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 2

    Great food but despite having a reservation, we waited nearly 30 minutes for a table.
    

    Is this helpful?