Louiza

4.1

17 Reviews

CAN$31 to CAN$50

Mediterranean

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2 people

21 Dec 2024

19:00

Great for scenic views
Romantic
Innovative

Welcome to Louiza! This Mediterranean-inspired restaurant invites you to explore its elegantly designed dining space, and an evolving menu featuring local ingredients that will change with the mountain seasons.
This is the place to be inspired and feed your sense. Sip and savour a selection of wild-crafted cocktails, beautifully composed with local herbs, spices, and ingredients that rise to the occasion in the comfort and luxury of our famed luxury mountain resort.
Looking for a bright start to the morning with the family? From sunrise to sunset, Louiza offers warm and welcoming hospitality throughout your Lake Louise mountain adventure getaway.
Breakfast and dinner is reserved for hotel guests only.
Lunch is available on a walk-in basis.
Hotel parking is available for registered hotel guests only.

Additional information

Dining style
Home Style
Price
CAN$31 to CAN$50
Cuisines
Mediterranean, Breakfast, Italian
Hours of Operation
Breakfast Daily 7:00 am–11:00 am Lunch Daily 12:00 pm–4:00 pm Dinner Daily 5:00 pm–9:00 pm
Phone number
(403) 522-1817
Website
https://www.chateau-lake-louise.com/dine/louiza/
Payment Options
AMEX, Mastercard, Visa
Dress code
Resort Casual
Executive Chef
Nicholas Issel

Location
111 Lake Louise Drive, Lake Louise, AB T0L 1E0
Area
Lake Louise
Parking details
None
Additional
Gluten-free Options, Patio/Outdoor Dining, Vegan

What 17 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.1

4.1 based on all time ratings

4Food
4.3Service
4.3Ambience
3.6Value

Noise • Moderate

17 Reviews

S
Sachin
Greater Boston
2 reviews
5.0
2 reviews
Dined on 9 August 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Patricia was excellent. Lovely place with awesome views
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OT
OpenTable Diner
Montreal
2 reviews
1.0
2 reviews
Dined on 3 August 2024
1. Overall 1
2. Food 2
3. Service 1
4. Ambience 2
We had a 12:45 reservation but had to wait 25 minutes to be seated because the host moved us to a waitlist to wait for an outside seat. He told us we would be contacted when a table freed up despite multiple tables being empty. These were not reserved tables, as another couple (walk-in) were seated immediately at their table of choice when asking to be seated outside without a reservation! When I spoke to the host to ask why we hadn't been seated yet, he had completely forgotten about us and told us we could be seated then. Terrible service from a Fairmont restaurant. The $120 seafood platter "for two" does NOT have enough food for two adults. Service was slow and it was impossible to flag down our server. We left dissatisfied and hungry, and the general attitude and complacency of the staff outdoors was disappointing. Any other Fairmont restaurant is worth it, but this location was sub-par across the board.
1 person found this helpful
OT
OpenTable Diner
VIP
Memphis/West TN
17 reviews
5.0
17 reviews
Dined on 8 May 2024
1. Overall 5
2. Food 5
3. Service 4
4. Ambience 5
We had a very nice dinner here in May. The paella for two was excellent, and the daily fish was perfectly cooked and seasoned. We had the churros for dessert. Wonderful!!!!
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OT
OpenTable Diner
Brisbane
1 review
2.0
1 review
Dined on 30 December 2019
1. Overall 2
2. Food 2
3. Service 4
4. Ambience 2
Not value for money. Overpriced and overcooked.
LouizaResponded on 2 January 2020
We will be sure to share your message along with the team for internal feedback. We are disappointed to hear your experience with us was less than exceptional. Thank you for taking the time to leave your feedback and review on OpenTable.
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s
steves
Nashville
3 reviews
5.0
3 reviews
Dined on 26 September 2019
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Good food, good service - fun to enjoy dinner looking at Lake Louise.
LouizaResponded on 18 October 2019
Thank you for your 5 star review!
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JL
JimL
Charleston
12 reviews
5.0
12 reviews
Dined on 24 September 2019
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
My wife raved about her clams and mussels, and my beef bourguignon was excellent. Blueberry puffed pastry was delightful. Nice wine list.
LouizaResponded on 27 September 2019
Thank you for your 5 star rating! We are pleased your wife enjoyed her clams and mussels and that your beef bourguignon was excellent! We hope to welcome you back in the near future!
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A
Annie
Los Angeles
32 reviews
5.0
32 reviews
Dined on 14 September 2019
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
French onion soup was excellent as was the Steelhead trout! Service was awesome!
LouizaResponded on 16 September 2019
Thank you for your 5 star rating! We are pleased you enjoyed the soup and trout!
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c
cactus
Toronto
4 reviews
2.0
4 reviews
Dined on 15 August 2019
1. Overall 2
2. Food 1
3. Service 5
4. Ambience 5
Wonderful table and view; first class service, unbelievable poor quality food. Server handled it very well but st very high price points much more expected from first class hotel.
LouizaResponded on 19 August 2019
Thank you for providing us with feedback on your recent experience with Poppy Brasserie at Fairmont Chateau Lake Louise. We always appreciate our guests feedback, both positive and constructive. Please do accept our apologies your dining experience fell short of expectations. We will share your feedback with our Executive Chef to review the menu items and the Manager for internal follow up.
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OT
OpenTable Diner
San Francisco
1 review
5.0
1 review
Dined on 14 July 2019
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Excellent and friendly service! Couldn't be better.
LouizaResponded on 30 July 2019
Thank you for your 5 star rating and feedback. We are pleased you enjoyed the excellent and friendly service - we hope to welcome you back in the near future!
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HO
HoneyO
Dallas
31 reviews
1.0
31 reviews
Dined on 13 July 2019
1. Overall 1
2. Food 2
3. Service 1
4. Ambience 3
We stayed at the Fairmont Banff Springs and decided to try dinner at the Fairmont Chateau Lake Louise to see if we wanted to stay there next time we come to town. The meal started out well with a semi-speedy welcome and drink order taken by our waiter. It took awhile to get back for our order, but that did not seem to take that long. We were enjoying the view, and our conversation. My husband ordered an entree and discussed it with our waiter at length. He, also, ordered a soup. I ordered a salad and mussels/clams. The waiter forgot to put in my husband’s soup. This caused a delay on our first course. Then, we waited for well over an hour for the second course. My mussels were brought by a manager. It was a tiny portion compared to several tables nearby that ordered the same thing. We kept trying to grab our waiter to check on my husband’s order. After 20 minutes, we found him. He had no recollection of my husband’s order and did not turn it in. We are, now, two hours into what should have been an hour meal with no food for my husband. It took another 30 minutes to locate the manager and try to rectify what happened. They wound up comping our meal and validating our parking. It was a disappointing situation. I would not return without advance knowledge there was a big change in procedures. For a crowded high-end resort, the service and staff were not up to the task.
LouizaResponded on 30 July 2019
Thank you for taking the time to write a review on your recent dining experience with Poppy Brassiere. We appreciate our guests feedback both positive and constructive. We are truly very sorry that your experience fell short of expectations. The experience you described is not typical of our standards and we will certainly relay your comments to our team for internal review. Thank you once again for choosing Poppy Brassiere.
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FAQs

Louiza is rated 4.1 stars by 17 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

21 Dec 2024

19:00

111 Lake Louise Drive, Lake Louise, AB T0L 1E0

Additional information

Area
Lake Louise
Hours of Operation
Breakfast Daily 7:00 am–11:00 am Lunch Daily 12:00 pm–4:00 pm Dinner Daily 5:00 pm–9:00 pm
Price
CAN$31 to CAN$50
Cuisines
Mediterranean, Breakfast, Italian
Dining style
Home Style
Dress code
Resort Casual
Parking details
None
Payment Options
AMEX, Mastercard, Visa
Executive Chef
Nicholas Issel
Additional
Gluten-free Options, Patio/Outdoor Dining, Vegan

Website
https://www.chateau-lake-louise.com/dine/louiza/
Phone number
(403) 522-1817

Louiza

Make a booking

Additional information

Menu

What 17 people are saying

Overall ratings and reviews

FAQs

How is Louiza restaurant rated?

Is Louiza currently accepting bookings?

Make a booking

Additional information