Lucia - York

Review summary

1. S

   Steve

   Yorkshire

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   Booked an inside table in the main restaurant but was given a table in the cafe area which was very noisy poor ambience Disappointing
   

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2. m

   martin

   Yorkshire

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   A lovely but busy place. You need to book. Service was reasonable but not quick. It was a busy lunchtime and the music was a little too loud Food was good quality and fairly well cooked but my chicken was a little over and therefore a bit dry. The salad, olives and mushrooms were very tasty and well presented. The house wine was palatable. My wife’s carbonara was excellent but she said there wasn’t as much sauce as last week when she came with her daughters. The meal was let down by the use of frozen breaded onion Rings- its not hard to make them fresh. You need to be aware of the 10% service charge on your bill which they don’t tell you about or draw to your attention. It is optional but you have to tell them you don’t want to pay it. However we did pay it as o. The whole we were satisfied. Its nice but not the best place in York.
   

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3. SB

   SueB

   Yorkshire

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Top service, food lovely as always , fabulous festive decor added to the Xmas festivities feel
   

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   Lucia - YorkResponded 1 day ago

   Hi SueB, Thank you for taking the time to leave a lovely review! I'll be sure to pass on all your praises to both the front of house and kitchen team who'll be thrilled. I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Alex
   

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4. E

   Elizabeth

   London

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely surroundings, Service first rate. Food amazing. Highly recommend
   

   Lucia - YorkResponded 1 day ago

   Hi Elizabeth, Thank you for taking the time to leave a great 5* review! I'll be sure to pass on all your praises to both the front of house and kitchen team who'll be thrilled. I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Alex
   

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5. V

   Viv

   Dorset

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We travelled 150 to visit Lucia's. We always eat here.
   

   Lucia - YorkResponded 1 day ago

   Dear Liz, Thank you for taking the time to leave a lovely review and for traveling so far to visit us ! I'll be sure to pass on all your praises to both the front of house and kitchen team who'll be thrilled. I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Alex
   

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6. p

   paul

   Yorkshire

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food and fantastic surroundings. Staff were brilliant. Minor negative-house wine over priced
   

   Lucia - YorkResponded 1 day ago

   Dear Paul, Thank you for taking the time to leave a lovely review! I'll be sure to pass on all your praises to both the front of house and kitchen team who'll be thrilled. I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Alex
   

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7. J

   Janette

   Inverness

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always the food was amazing. Only constructive criticism is that the Panna Cotta has changed to strawberry Flavour on a Prosecco jelly base, the original version is much nicer. This doesn’t mean it was bad, it was just disappointing. However, overall the food was delicious.
   

   Lucia - YorkResponded 1 day ago

   Dear Janette, Thank you for taking the time to leave a lovely review! I'll be sure to pass on all your praises and comments to both the front of house and kitchen team who'll be thrilled. I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Alex
   

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8. N

   Nicola

   London

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a lovely meal at Lucia’s. The food was outstanding, service was very attentive. Not our first visit and won’t be the last. Would thoroughly recommend this restaurant.
   

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   Lucia - YorkResponded 1 day ago

   Dear Nicola, Thank you for taking the time to leave a fantastic 5* review! I'll be sure to pass on all your praises to both the front of house and kitchen team who'll be thrilled. I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Alex
   

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9. J

   Joanne

   London

   2 reviews

   vip
   3.0

   2 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   Food really good as always. But service was quite poor tonight.
   

   Lucia - YorkResponded 1 day ago

   Dear Joanne, Thank you for taking the time to leave a review. I'm sorry to hear of your most recent visit as it appears you did not receive the high level of service we strive for here at Lucia. I will be sure to pass on your comments to the management team to ensure our standard remain high! I'm delighted to hear you enjoyed your food and I do hope that after taking your comments on board we can welcome you back to our restaurant in future! Kindest Regards, Alex
   

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10. K

    Keith

    London

    3 reviews

    5.0

    3 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Service was attentive and food was outstanding and good value. Will definitely return.
    

    Lucia - YorkResponded 1 day ago

    Dear Keith, Thank you for taking the time to leave a brilliant 5* review! I'll be sure to pass on all your praises to both the front of house and kitchen team who'll be thrilled. I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Alex
    

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