Lucia - York

Review summary

1. R

   Rob

   Manchester

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brilliant food and brilliant service we had a great time
   

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2. D

   David

   Yorkshire

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Once again high class food , service and setting. Love this place
   

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3. E

   Emma

   Yorkshire

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Communication not good payment not taken from the account id asked it to be taken from previous before meal Iv tried twice to call the restaurant no joy and the phone just rang off
   

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4. c

   claire

   Yorkshire

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   came for bottomless brunch , lovely food, service, atmosphere our favourite place in york x
   

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5. L

   Liza

   Yorkshire

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Struggled to find parking so called up to say we would be late which was fine. Were told we had our table for the remainder of the 2 hour slot which was also acceptable upon arrival. Very slow and innatentive service for a quality restaurant: Waited for ages for our orders to be taken, food wasn't delayed. We were asked if everything was OK shortly after getting our food which was expected and fine but that was the only time. So We didn't order more drinks as we barely got a glimpse of anyone or managed to catch anyone's eye. The new waiter was cleaning tables and said he'd be a minute which was much longer. We only wanted the dessert menu at that point. We decided not to order dessert and waited ages for the bill. He brought us someone else's. That was corrected. The waiters were nice and did apologise for the delays. I Left the 10% tip as it is Christmas. We were out for my daughter's birthday and it didn't feel like a special occasion. The group behind us were overly loud but that was fair enough. This was our experience but I'm sure it isn't the norm.
   

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6. G

   Georgina

   Yorkshire

   10 reviews

   4.0

   10 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Would have preferred to sit in the main restaurant rather than the cafe to improve the ambiance Good service, good food quality. Would definitely recommend
   

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7. D

   Derek

   Newcastle

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The best bolognese sauce I have ever tasted !!!!!!!!
   

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8. L

   Lynne

   Yorkshire

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Lovely environment, attentive service and excellent food
   

   Lucia - YorkResponded 1 day ago

   Dear Lynne, Thank you for taking the time to leave a brilliant 5* review! I'm delighted to hear of your most recent visit and will be sure to pass on all your praises to both the kitchen and front of house team who will be thrilled! I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Alex
   

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9. K

   Keith

   Lancashire

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely Xmas break with my wife in beautiful surroundings of Lucia’s . As ever totally superb thanks
   

   Lucia - YorkResponded 1 day ago

   Dear Keith, Thank you for taking the time to leave fabulous 5* review! I'm delighted to hear of your most recent visit and will be sure to pass on all your praises to both the kitchen and front of house team who will be thrilled! I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Alex
   

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10. S

    Sheila

    Yorkshire

    1 review

    5.0

    1 review

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We can always rely on Lucia’s for excellent service and lovely food at reasonable prices. We asked to be seared outside even though it was quite cold. I was cosy with the blanket provided and sitting under one of the outdoor heaters. The ambience was quiet and festive, and the decor both inside and out was stunning. We definitely recommend a visit - you’ll get hooked too!!
    

    Lucia - YorkResponded 2 days ago

    Hi Sheila, Thank you for taking the time to leave an amazing 5* review! I'm delighted to hear of your most recent visit and will be sure to pass on all your praises to both the kitchen and front of house team who will be thrilled! I do hope we have the pleasure of welcoming you back to our restaurant in the near future! Kindest Regards, Alex
    

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